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Tenera Hotel

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Overall Ratings & Reviews Tenera Hotel

Traveloka (461)

Other sources (211)

8.7

Very Good

From 461 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.9

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Tenera Hotel

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Taste (3)

Surroundings (2)

Accessibility (2)

Staff Friendliness (2)

Room Space (2)

Bedroom (2)

Hotel Area (2)

Variety (2)

Distance to City Center (1)

Family Friendly (1)

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Traveler Reviews Tenera Hotel

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Customer reviews

Siti N.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The room is clean and big. Very affordable

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Verified Traveler

9.7

/10

Reviewed 20 week(s) ago

I had a wonderful stay at Tenera Hotel Bangi on 5 December 2025. The room was spacious, clean, and very comfortable, offering everything I needed for a relaxing stay. The staff were warm, helpful, and consistently attentive, making the entire experience feel welcoming from check-in to check-out. The hotel facilities were excellent, and I especially appreciated the serene atmosphere and convenient location. Overall, it was a delightful stay, and I would definitely return in the future.

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Verified Traveler

10.0

/10

Reviewed 22 week(s) ago

Comfortable and clean, next time will go there again

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G***t

Business

10.0

/10

Reviewed 45 week(s) ago

The staff is very good. They assist me politely, it makes customers very comfortable and love to come again.

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H***i

8.5

/10

Reviewed 48 week(s) ago

Okay, that's it. Guests who bring their own vehicles and need to commute from the hotel to outside business may be a little affected by the parking fee. Male staff, especially those who work the evening shift as front desk staff, need to learn work ethics. Distinguish between your character as an employee and your personality.

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H***i

8.5

/10

Reviewed 48 week(s) ago

It was okay. I just thought some male staff at the reception (noon shift) could have learned more about etiquette being front desk staff. Furthermore, registered guests staying at Concorde or Hilton are exempt from parking fees. Maybe Tenera wants to follow suit.

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h***h

8.5

/10

Reviewed 53 week(s) ago

Tenera Hotel everything is satisfactory. Clean. Many breakfast options. Can stay again next time. Thank you to all the Tenera staff who serve guests with a smile.

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s***l

Business

8.8

/10

Reviewed 73 week(s) ago

comfortable and customer friendly. breakfast is delicious and varied.

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Badrol M.

Leisure

6.6

/10

Reviewed 84 week(s) ago

Very upset because need to pay for parking which is free compared to others hotel.

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Rahayu J.

8.5

/10

Reviewed 114 week(s) ago

Easy checked in. Big room, nice breakfast buffet. Parking provided.

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tengku a. s.

9.4

/10

Reviewed 120 week(s) ago

1st dapat bilik biasa seperti dibooking tapi ada banyak lipas kecil-kecil. Report kepada staff dan request tukar bilik. Supervisor hotel tukar dan terus upgrade kepada family room FOC. Terima kasih.

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raja k. s. b. r. a.

10.0

/10

Reviewed 122 week(s) ago

Semuanya memang terbaik. Bilik, toilet, kebersihan, parking, breakfast, swimming pool, layanan staff 👍🏻✅.

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Daniel R.

9.1

/10

Reviewed 122 week(s) ago

Overall, it was a good stay, except for the breakfast. It was terrible that day. We started having our breakfast at 9 AM, but the foods were all gone. Finished. Not even bread or coffee. And no effort to refill it, very bad experience.

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Muhamad A.

7.0

/10

Reviewed 129 week(s) ago

1. Room is placed near generator/compressor? Noisy all night until it shut down. 2. No teeth brush set given. 3. Standee lamp inside room not working. It is not bad, but okay. But the noise, I can't compromise about it.

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Ayfa Z.

10.0

/10

Reviewed 132 week(s) ago

The food was really delicious. Pillow and bed are really comfortable. Toilet is clean. Ample parking. Opposite of this hotel got a night market on Tuesday night. Nice smell upon entering the hotel lobby.

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Rozlinawati M. A.

8.5

/10

Reviewed 136 week(s) ago

Very comfortable, big and clean room.

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NORITA BINTI MOHD NOH

8.8

/10

Reviewed 138 week(s) ago

Have to improve the breakfast. No taste.

1 people find it helpful

suhizam bin shamsudin

9.1

/10

Reviewed 146 week(s) ago

They gave level 16 room which is very smelly & musty, however thanks to the receptionist, she allow me to change my room to level 8. Pleasant room, no weird smell, air conditioner & water heater functioning well, water presure very strong & very comfy bed & pillow. Delicious Breakfast buffet with lots of choices.

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HALIMATON S. B. P.

9.7

/10

Reviewed 146 week(s) ago

Pleasant stay. Check in smooth. Bed so comfortable. Sparkling clean. Variety of breakfast menu but many guest and long que to take food. No problem with parking space. All facilities function well.

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NUR S. B. R.

8.5

/10

Reviewed 146 week(s) ago

Stayed during Hari Raya Aidiladha. Accommodation & facilities are good. But a bit frustrated with breakfast menu. Even though quite varieties but there are few food are cold, even half boiled egg are cold.

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Accommodation's Reply

14 Jul 2023

Dear Valued Guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality and maintaining a comfortable environment for our guests is our number one priority and we sincerely apologize for failing to meet your expectations and causing the inconvenience. We have shared your feedback with the respective team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area. Best regards, Management Hotel Tenera

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