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Explore Dao Ngoc Hotel

Traveloka (90)

Other sources (5)

8.4

Very Good

From 90 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

7.6

Location

8.6

Service and Facilites

8.0

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Traveler Reviews Dao Ngoc Hotel

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Customer reviews

Le Thi H. X.

6.3

/10

Reviewed 130 week(s) ago

The room is old compared to the pictures. Not as expected.

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1 people find it helpful

Nguyen Thi Kim Loan

Business

5.4

/10

Reviewed 288 week(s) ago

Staff are not friendly, rooms are not available, breakfast is poor (1 bowl 1 glass)

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Accommodation's Reply

28 Feb 2020

Dear Valued Customers, Dao Ngoc Hotel sincerely thanks the customers' contributions to their holiday experience while staying in Dao Ngoc. We are sorry that we did not create a good experience, did not create nostalgia and comfort for you. Because of this period, the overall situation due to Corona translation, the number of tourists is not much. Therefore the hotel is not crowded and therefore not enough guests so we can run buffet breakfast. But we also try to serve breakfast including 1 bowl + 1ly quality assurance. As for the evaluation of the friendly staff. We would love to know which staff and department has not had a good attitude when serving customers. We hope you will inform our hotel to remind and adjust. Sincere thanks to the valuable contributions from customers. Because of these contributions will make the hotel more and more perfect in customer service. Please respectfully Ms Trang

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ninhcass

9.4

/10

Reviewed 295 week(s) ago

Hotel addresses conveniently move to other locations. Room is clean. Breakfast is only temporary

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2 people find it helpful

Duong T. Q. A.

Family

9.2

/10

Reviewed 295 week(s) ago

Overall okay. Room is clean. But in the middle of the night, when the baby vomited and called the receptionist to change the bed sheet, nobody came up. Need to review the service.

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3 people find it helpful

Lai T. T. T.

Backpacking

9.4

/10

Reviewed 296 week(s) ago

Ksan near the center, clean, friendly staff

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1 people find it helpful

Trang L.

Romantic

9.1

/10

Reviewed 301 week(s) ago

Spacious room, large glass door, but room lacks electric light in the evening

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1 people find it helpful

Long G.

Romantic

9.7

/10

Reviewed 306 week(s) ago

clean and comfortable room, hotel location in the city center, near the night market, near the vinpearl bus stop, walk to the beach a bit far away, buffet with few dishes and run out quickly.

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1 people find it helpful

Trang N.

Family

9.4

/10

Reviewed 326 week(s) ago

Conveniently located, walking a few steps is a seafood restaurant Off the coast, 300m from the night market. Breakfast okie with 3 star hotel

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2 people find it helpful

Ta Thuy C.

Family

8.4

/10

Reviewed 330 week(s) ago

Great location. There are many delicious eateries around. From the hotel to the attractions is also quite convenient. Small but clean room. The exception is that the breakfast buffet is not delicious and abundant, half an hour late and the food and kitchen are not enough to serve. There was no drinking cup in the room.

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Dang Khoa Nguyen

Family

9.7

/10

Reviewed 339 week(s) ago

location near the center, attentive staff, spacious and comfortable hotel

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1 people find it helpful

Quan M. T.

Family

6.7

/10

Reviewed 347 week(s) ago

Although the room is large but the soundproof is not good, the buffet has very little food and the service is quite boring. Receptionist and cute enthusiastic guard weak wifi network

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1 people find it helpful

Quan M. T.

6.7

/10

Reviewed 347 week(s) ago

Although the room is large but the soundproof is not good, the buffet has very little food and the service is quite boring. Receptionist and cute enthusiastic guard weak wifi network

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3 people find it helpful

Que T. Y.

Romantic

8.5

/10

Reviewed 349 week(s) ago

The hotel is very close to the beach and surrounding areas. Service is okay

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Nguyen N. T.

Family