Suitable for family, needs improvement in facilities cleanliness.

This hotel is quite comfortable for transit or business stays, but it's not recommended for those planning a family staycation. The amenities are complete but minimal, certainly commensurate with the price. The bathroom is clean, with working hot water. The room is spacious, clean, and functional. The bed covers, blankets, and towels all smell nice and clean. The central air conditioning is very cold, even when set at 24°C and the fan speed is only 50%. The location is strategic, close to local culinary centers and malls. For those simply transiting through the Sukolilo Hajj Dormitory, we highly recommend staying here. It's less than 1 km away, easily accessible on foot, or if you're feeling lazy, a Gojek ride is only 6,000 Rupiah. The breakfast menu, although minimalistic, is certainly commensurate with the room price (star rating), but the taste is excellent (delicious). In my opinion, the menu selection is just right and standard, meaning that even though the menu is minimal, it's still satisfying.

Good. It's delicious. It's close to the mall too.

The room was very comfortable, with complete amenities. All the staff were friendly and helpful. The food was delicious, and the breakfast price per person was affordable, with a variety of side dishes. Laundry was affordable and the process was fast. The location is strategic, close to Pakuwon City, Galaxy Mall, restaurants, and minimarkets. I only have one suggestion: When cleaning the room, please pay more attention to the cleanliness behind the door, bathroom, and corners of the bed, as there is still a lot of dust. Thank you Mandiri Mansion Hotel for your service and hospitality. I will definitely come back and stay here with my family.

The room was quite spacious and clean. Towels were provided, but the edges were all frayed. Time to replace them. The pillows were thin.

A comfortable place very close to ITS. The rooms are spacious and clean. However, the breakfast variety is limited, and by 9:00 a.m., many of the items are gone and not refilled.

I've stayed here twice, and everything was satisfactory except for the spotty Wi-Fi. The food is also delicious, and the atmosphere is peaceful. The soundproofing isn't great, though, hehe. But so far, it's okay.

Recommended in a strategic location.

Well, that's pretty good. You'll have to get to the restaurant early if you want breakfast.

Thank God, I booked a Standard Room, but upon check-in I was upgraded to a Junior Suite without paying any extra. I'll definitely stay here again next time I'm in Surabaya.

Great, the hotel is close to the ITS campus.

The room size is large and spacious, clean.

The hotel staff is very friendly, the rooms are good.

The room was fairly clean. Central air conditioning didn't feel cold. It took eight hours to cool down. Breakfast was standard, with minimal variety.

First time staying here & really impressed because of the strategic location and comfortable atmosphere, next time will come back here again.

The AC takes a while to cool down... Maybe it's because it's a central AC.

Super service, clean room 😍

When I first entered, the AC wasn't cold. I called the staff and checked, and they said it would cool down later. By dawn, it still wasn't cold, feeling stuffy. The next morning, after I left the room (4 hours), I finally felt the coolness of the AC, even though it was almost check-out time.

breakfast needs variety, generally comfort is OK

This was my first time staying here. I thought the room was okay, but the cleanliness could be improved. Some areas turned white when touched.