R***a

Transit

9.4

/10

Reviewed 2 day(s) ago

Even though it was just a break from the trip home, I found this hotel to be okay. The room was spacious, clean, and most importantly, it had a separate bathtub and shower, so we could choose whatever we wanted. It was also close to the city center. Thank you Wyndham for the service.

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S***A

Transit

8.9

/10

Reviewed 4 day(s) ago

Overall, it was okay, but the cleanliness was lacking. There were a few strands of hair in the bathtub drain. The mattress and bedcover were stained. They apparently forgot to replace the bottled water in the room when I arrived. The buffet was also a bit pricey compared to other 5-star hotels, but that's okay. I'll be back again, hopefully, things will improve.

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wiwin d. a.

8.2

/10

Reviewed 4 day(s) ago

I really like that TP is a great place to walk and exercise. It'll definitely be my go-to hotel if I ever visit Surabaya again.

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Z***a

Staycation

9.7

/10

Reviewed 4 day(s) ago

The room is very spacious, clean, friendly service, this hotel is really good for resting and I like this hotel because it is one of the hotels whose rooms are very bright with lots of lights.

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nur s.

8.5

/10

Reviewed 5 day(s) ago

Best hotel! Comfortable. Large. I always give gold education seminars here. DrWaniGold

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Relaxa O.

9.1

/10

Reviewed 5 day(s) ago

The staff is friendly and helpful, the room doesn't smell even though it's a smoking room.

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Verified Traveler

Staycation

10.0

/10

Reviewed 5 day(s) ago

The room was very spacious, comfortable, and clean. The amenities were complete and all functional.

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A***A

Leisure

8.5

/10

Reviewed 5 day(s) ago

Great hotel with a comfortable atmosphere.

2 people find it helpful

I***h

Business

9.7

/10

Reviewed 6 day(s) ago

Good hotel. Stayed here during a business trip to Kendari.

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Accommodation's Reply

04 Jun 2026

Dear Valued Guests, Warm greetings from Wyndham Surabaya... Thank you for taking the time to provide feedback and share your stay experience. We are delighted that you enjoyed your stay with us. For your next stay, we recommend trying our newest Grand Deluxe Room, which has been newly designed and renovated to offer a bright, airy, spacious, clean atmosphere and features amenities such as wireless charging, USB-A and USB-C outlets, a 55-inch Smart TV, and premium, eco-friendly personal care products. For the latest information about Wyndham Surabaya, please follow us on social media: Instagram, Facebook, YouTube, and TikTok (@wyndhamsurabaya). We look forward to welcoming you back to Wyndham Surabaya again. Sincerely, Wyndham Surabaya

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R***a

8.0

/10

Reviewed 6 day(s) ago

The staff is unfriendly. 5-star hotel but the service is bad 🙏

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s***h

Staycation

9.7

/10

Reviewed 6 day(s) ago

there is a shuttle to TP which is good all staff are friendly

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1 people find it helpful

K***l

10.0

/10

Reviewed 6 day(s) ago

We stayed here on May 26. This hotel is centrally located and easily accessible. Very courteous and professional staff. The rooms were well-sized and very well prepared for comfort. The hospitality at the restaurant was also very good. They serve a good selection of food and drinks. I liked their sweets offerings too.

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S***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

Close to shopping centers, clean and spacious rooms, lots of breakfast food variations.

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Accommodation's Reply

04 Jun 2026

Dear Valued Guest, Greetings from Wyndham Surabaya. Thank you so much for your stay and for sharing your feedback. We are delighted that you had a wonderful time at Wyndham Surabaya. Our hotel boasts a prime location in the heart of Surabaya's vibrant business and entertainment district, offering clean, comfortable, and spacious rooms, as well as a variety of dining options to suit your needs. On your next stay, we invite you to try our new Deluxe Room. The Deluxe Room features a brighter and more comfortable design, spacious and clean rooms, and upgraded amenities. Rooms include wireless charging, USB-A and USB-C ports, a 55x55 inch smart TV, and premium, eco-friendly bathroom amenities. Stay updated on the latest news from Wyndham Surabaya on Instagram, Facebook, YouTube, and TikTok (@wyndhamsurabaya). We look forward to welcoming you back again. Wyndham Surabaya

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D***s

10.0

/10

Reviewed 1 week(s) ago

Spacious room, hotel nearest tunjungan plaza and near spklu charging station

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Accommodation's Reply

04 Jun 2026

Dear Valued Guest, Warm greetings from Wyndham Hotel Surabaya… Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including the spacious room facility as well as Wyndham Surabaya's premium location right in the heart of city centre which makes you easy to reach many favorite destinations and attractions. On your next visit, we recommend you to try our newly renovated Grand Deluxe Room with many upgrade features such as wireless charging, USB A and USB C plug, universal power socket and brand new atmosphere with the brighter wallpaper and up to date head board design. If you would not mind, please do checkout our Instagram, Facebook pages, YouTube channel and TikTok (@wyndhamsurabaya) for our latest information that you might be interested in. We look forward to welcoming you back to Wyndham Hotel Surabaya. Warm regards, Wyndham Hotel Surabaya

Aldino B.

9.4

/10

Reviewed 1 week(s) ago

So far so good, very memorable stay here. Already stayed twice, the first time with a car and the second time with my wife and child. 👍👍👍

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Josephine M. I. B.

Leisure

9.7

/10

Reviewed 2 week(s) ago

Excellent access. Spacious and clean rooms. I really enjoyed playing with my grandchildren. Good hospitality. Responsive. I'll stay again next time I go to Surabaya. Thank you.

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Accommodation's Reply

04 Jun 2026

Dear Josephine, from Wyndham Surabaya, Thank you so much for sharing your feedback about your stay. We are delighted to hear that you had a wonderful time at our hotel and especially that you were pleased with the service from our staff. For your next stay, we recommend you try our newly renovated Deluxe Room. These spacious and clean rooms feature a brighter and fresher design and offer a host of amenities including wireless charging, USB-A and USB-C ports, a 55x55 inch smart TV, and eco-friendly luxury amenities. For the latest updates, please follow Wyndham Surabaya on Instagram, Facebook, YouTube, and TikTok (@wyndhamsurabaya). We look forward to seeing you again at Wyndham Surabaya. Thank you, Wyndham Surabaya

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A***d

Business

10.0

/10

Reviewed 2 week(s) ago

When I go to Surabaya, I always stay at the Wyndham because the rooms are spacious and clean. The service is also very satisfying, and the food is also varied, with everything available.

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1 people find it helpful

Verified Traveler

Business

10.0

/10

Reviewed 2 week(s) ago

A pleasant stay.

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A***s

8.5

/10

Reviewed 2 week(s) ago

Pretty okay, sip, really good, close.

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Accommodation's Reply

04 Jun 2026

Dear Valued Guest, Greetings from Wyndham Surabaya. Thank you for staying with us and sharing your feedback. We are delighted to hear that you enjoyed your stay. For your next stay, we recommend our new Deluxe Room, which features a brighter and more comfortable design. These spacious and clean rooms include wireless charging, USB-A and USB-C ports, a 55x55 inch Smart TV, and premium, eco-friendly amenities. You can follow Wyndham Surabaya on Instagram, Facebook, YouTube, and TikTok (@wyndhamsurabaya) for the latest updates. We look forward to welcoming you back. Thank you, Wyndham Surabaya.

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Claudia D. S.

Staycation

9.1

/10

Reviewed 2 week(s) ago

Check-in and check-out were very easy and hassle-free. The only downside is that the rooms aren't soundproof, especially if you're bringing small children, as you can still hear noise sometimes.

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Accommodation's Reply

04 Jun 2026

Dear Claudia D.S., This is a message from Wyndham Surabaya. Thank you so much for sharing your valuable feedback about your stay with us. We are delighted to hear you enjoyed your stay. For your next stay, we recommend trying our newly renovated Deluxe Room. These spacious and clean rooms feature a brighter and fresher design and offer a host of amenities including wireless charging, USB-A and USB-C ports, a 55x55 inch Smart TV, and luxurious eco-friendly amenities. For the latest updates, please follow Wyndham Surabaya on Instagram, Facebook, YouTube, and TikTok (@wyndhamsurabaya). We look forward to welcoming you back again. Thank you, Wyndham Surabaya.

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Wyndham Surabaya

Overall Ratings & Reviews Wyndham Surabaya

8.9

8.9

8.6

9.1

8.8

Traveler Reviews Wyndham Surabaya