My family just stayed here, and in my opinion, the staff were quite friendly and enthusiastic. We booked a room with two beds because we had a small child. The only thing that met my criteria was having a window; everything else was lacking: poor soundproofing, damaged and outdated furniture (wardrobe), yellow light bulbs making the room quite dim at night. Room cleaning was also a hassle; you had to ask for it to be cleaned, otherwise you could just say no (other places usually have a sign indicating whether or not cleaning is required). The bed linens were stained. In short, I appreciate the staff's attitude, but I wouldn't return. For the same price, I could have stayed at other, better places in the same location.