Overall Ratings & Reviews Citadines Bayfront Nha Trang

Dear B***i, Thank you for sharing your feedback. I am delighted to learn that you loved your experience. Most of our service met your expectations. I will share your feedback with my team as I know they will appreciate about your comment. We look forward to welcoming you back. Warm regards, Helen (Assistant Guest Service Manager)

Hello Mr. Tran TA, Thank you for sharing your experience with the hotel. We are sorry that our services did not meet your expectations. We sincerely apologize for any inconvenience caused. We will strive to improve to bring you better experiences in the future. We hope to have the opportunity to welcome you back in the near future. Best regards, Nguyen Tran Thuy Tien (Shift Manager)

Dear Ms. Phuong N. Thank you for taking the time to share your review with the hotel. We are sorry that your stay was not as expected. We will work with the restaurant to have a plan to train more professional staff. Once again, we thank you for mentioning the shortcomings so that we have the opportunity to improve ourselves in the future. We hope to have the opportunity to welcome you back soon. Best regards, Helen (Shift Manager)

Hello Thi H. D, Thank you for taking the time to share your experience with the hotel. We are honored to know that you had a wonderful trip. We will share your review with our staff as a word of encouragement. We hope to welcome you back in the near future. Best regards, Helen (Shift Manager)

Dear P***e, Thank you so much for your sharing your experience with us. We are looking forward to seeing you again. Best regards, Porntip Pibarnwong General Manager

Dear D***o, Thank you for your sharing your experience with us. We do hope to have chance to welcome you back again. Best regards, Porntip Pibarnwong General Manager

Dear Nguyen N.H We are delighted to learn that you enjoyed your stay with us, and it is heartwarming to know that we could contribute to your experience. I will share your comments with the team as I know this also motivates them. We can't wait to host you again. Warm Regards Dolf Groenewald General Manager Citadines Bayfront, Nha Trang

Dear THUONG THUONG Thank you for taking the time to share your stay experience with us. I am delighted to learn that you enjoyed your stay, especially the cleanliness and service that the team provided. I will share your comments with the team as I know this also motivates them. We are looking forward to hosting you again, soon. Warm Regards Dolf Groenewald General Manager Citadines Bayfrong, Nha Trang

Dear Tran Minh Hung Thank you for taking the time to review our beautiful property. I have noted your comment regarding smart TV and can report to you that we are in the process of upgrading these. I do hope that you enjoyed the rest of your stay with us. Warm Regards Dolf Groenewald General Manager Citadines Bayfront, Nha Trang

Dear Thi Ha Duong Thank you for taking the time to review our beautiful property. I am so happy to learn that you have enjoyed your stay with us. I will share your comments with the team as I know this also motivates them. We hope to see you soon again. Warm Regards Dolf Groenewald General Manager Citadines Bayfront, Nha Trang

Dear PHAM Q.D, Thank you choosing Citadines Bayfront as your preferred accommodation in Nha Trang. I am pleased to learn that you enjoyed your stay at our property. I apologize that our team did not inform you that breakfast will be served offsite, while we are renovating the onsite restaurant. Additionally, I am delighted to announce that our on-site restaurant will reopen on 22 April 2022. Once again, my heartfelt apologies for the inconvenience.. We hope to host you soon again. Kind regards Dolf Groenewald General Manager Citadines Bayfront, Nha Trang

Thank you for your good review and we look forward to welcoming you back with us again.