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Impiana Hotel Senai

Explore Impiana Hotel Senai

Overall Ratings & Reviews Impiana Hotel Senai

Traveloka (610)

Other sources (195)

8.7

Very Good

From 610 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

9.0

Meal

8.3

Location

8.5

Service and Facilites

8.7

People often mention about Impiana Hotel Senai

All

Room Space (8)

Hotel Area (8)

Staff Friendliness (7)

Ambiance (7)

Bedroom (7)

Family Friendly (6)

Bathroom (6)

Accessibility (4)

Wifi (4)

Check-in/out Time (4)

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Traveler Reviews Impiana Hotel Senai

Number of reviews per page

20

40

Customer reviews

Verified Traveler

9.4

/10

Reviewed 11 week(s) ago

Close to the pedestrian bridge, great for shopping. The staff and service are friendly, and the hotel is clean and comfortable.

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S***h

Leisure

10.0

/10

Reviewed 22 week(s) ago

It was nice. The room is quite spacious enough for an extra bed comfortably. Love the experience. The breakfast is delicious too.

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HW

Ho Weijia

Staycation

9.4

/10

Reviewed 27 week(s) ago

Seamless check-in, staffs were attentive and helpful. Ample parking space, nearby eateries if you want to try local food.

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ii

izzah i.

9.4

/10

Reviewed 27 week(s) ago

the room is spacious and clean. it's a bit far from downtown as it closer to the airport.

1 people find it helpful

O***i

Leisure

10.0

/10

Reviewed 40 week(s) ago

pleasant, close to the airport, close to the JPO, close to Nasi Lemak Lobster, 24-hour service, clean, neat, friendly, thank you so much

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1 people find it helpful

نص

نور ص. ر.

9.7

/10

Reviewed 42 week(s) ago

First time come here, room very nice, customer service all okay, next time will come here again.

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NB

Nurulhuda B. M. L.

Leisure

10.0

/10

Reviewed 44 week(s) ago

Very comfortable hotel, big and clean room. Delicious breakfast and lots of choices. This is my second time staying here.

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R***a

Leisure

9.7

/10

Reviewed 45 week(s) ago

Comfortable, clean, and wonderful hotel. The room is clean and the towels are fluffy. Food is delicious!

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NT

Ninik T.

Staycation

8.5

/10

Reviewed 55 week(s) ago

very friendly staf, the room is spacious and clean. the chef is very kind. he cook special frenchfries for my kid. thank you

1 people find it helpful

Accommodation's Reply

04 Jun 2025

Dear Ninik T., Thank you for sharing your recent stay experience with us. We are thrilled to hear that you enjoyed every aspect of the hotel from the room's cleanliness to the staff's friendliness. We aim to provide the best possible experience for all our guests, and your positive feedback encourages us to continue delivering exceptional service. It warms our hearts to know that our chef’s special gesture with the French fries made your little one happy. Moments like these are what make our work so rewarding! We truly appreciate your kind words and look forward to welcoming you and your family back for another memorable stay. With gratitude, Impiana Hotel Senai

AG

Ane G.

Staycation

9.4

/10

Reviewed 79 week(s) ago

The staff is friendly, helpful and the hotel is nice and comfortable.

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1 people find it helpful

G***t

Leisure

8.5

/10

Reviewed 94 week(s) ago

The front desk staff, a lady, helped me in providing a good offer on the hotel rate for a one-night extension.

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SF

Syogi F.

Leisure

9.4

/10

Reviewed 100 week(s) ago

Good location & good facility, but unfortunately the reception desk not that friendly as I expected.

2 people find it helpful

RP

Ratih P.

10.0

/10

Reviewed 101 week(s) ago

Cool hotel! Very clean, complete facilities, comfortable rooms, friendly and very helpful staff 😊 cool!

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3 people find it helpful

H***b

Leisure

9.4

/10

Reviewed 101 week(s) ago

Friendly, accommodating staff, willing to help with a smile. Nice stay.

1 people find it helpful

Latifah N.

10.0

/10

Reviewed 102 week(s) ago

The hotel is very comfortable and clean, very close to Senai airport so there is no need to rush to catch a flight.

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P***P

10.0

/10

Reviewed 104 week(s) ago

Overall experience was pleasant. The kids' room/kids' area was well stocked and spacious, providing kids much awaited excitement and for parents (to have a breather), while kids enjoy the play. Highlighting this may attract more family holiday goers. Note: Parking is spacious and clean, but added presence of security personnel (doing rounds) would be great.

1 people find it helpful

LW

Leny W.

9.7

/10

Reviewed 109 week(s) ago

Lokasi hotel dekat dengan airport, hanya perlu waktu 20 menit saja dari hotel. Ke Johor Bahru Outlet Premium juga dekat, sekitar 30 menit saja. Menginap di Impiana sangat nyaman, bersih, fasilitas lengkap ada setrika, hair dryer dan harga terjangkau. All are ok.

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PR

Pasthika R. P. S.

9.7

/10

Reviewed 122 week(s) ago

Great place to stay, not too far from the airport and JPO, great hospitality and services, the room and bathroom are nice also.

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AE

Agung E. P.

9.4

/10

Reviewed 123 week(s) ago

Staffnya ramah, tidak pakai deposit dan fasilitasnya lengkap.

1 people find it helpful

Puti A. I.

9.4

/10

Reviewed 124 week(s) ago

The check-in was smooth with the help from Ms. Atiqah. The staff was friendly and very helpful. The room was spacious, although the bedside lamp needs to be changed. The cleanliness was great. Unfortunately, there was a party in the pool and there's some noise that we can hear from our room. I hope the room was more sound proof. And only 10 minutes to the Senai Airport and to Johor Premium Outlets. They have the shuttle also. Very hassle-free if you want to go there. Good price 💕.