WL

Wilda L. j. j.

9.7

/10

Reviewed 2 day(s) ago

Fast and responsive, the room is comfortable and clean 👍

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T***i

Staycation

8.8

/10

Reviewed 1 week(s) ago

There's only one elevator operating, so you have to wait a long time to go up and down to the lobby, perhaps due to efficiency, but overall, it was a good staycation experience here. The pool is the best.

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team

Hf

Hidayati f.

8.5

/10

Reviewed 2 week(s) ago

The staff was friendly, welcome. Breakfast was good.

1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team

FK

Francis K.

8.2

/10

Reviewed 2 week(s) ago

Everything went well, friendly staff and also smiling. Security was tight that made the customer's confident and safe.

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Accommodation's Reply

21 Aug 2025

Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team

T***a

Staycation

9.1

/10

Reviewed 2 week(s) ago

I like the swimming pool the most, it's on the rooftop of the hotel. It's very aesthetic. There are pools for children and adults.

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Accommodation's Reply

19 Aug 2025

Thank you for your warm review! We're glad you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. If there's anything we can do to help, please don't hesitate to contact us. See you soon! Best regards, Iksan Reservation team

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MS

Mutia S.

Leisure

10.0

/10

Reviewed 2 week(s) ago

The room was very clean and comfortable

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Accommodation's Reply

21 Aug 2025

Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team

Wida L.

Staycation

10.0

/10

Reviewed 3 week(s) ago

very satisfying, good service, fast & no long wait when checking in & checking out

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Accommodation's Reply

19 Aug 2025

Thank you for your warm review! We're glad you enjoyed your stay at our hotel. We look forward to welcoming you back in the future. If there's anything we can do to help, please don't hesitate to contact us. See you soon! Best regards, Iksan Reservation team

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D***Y

9.4

/10

Reviewed 4 week(s) ago

It's nice and clean. I'm on business in Medan. The location is easy to reach.

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1 people find it helpful

Accommodation's Reply

13 Aug 2025

Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team

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R***y

10.0

/10

Reviewed 6 week(s) ago

Okay, keep it up.

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Accommodation's Reply

25 Jul 2025

Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team

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t***q

9.7

/10

Reviewed 6 week(s) ago

Everything is good, but when you open the bedroom window, you can immediately see a cemetery. Overall, it's good.

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Accommodation's Reply

23 Jul 2025

Dear guest, Thank you for staying with us and taking the time to leave a review. We are delighted to hear that you enjoyed your overall experience at our hotel 🙏. Regarding the view from your room, we apologize for any inconvenience this may have caused. Your feedback is highly appreciated and will be taken into consideration in the future to improve the room layout or selection to better suit our guests' preferences. We hope to welcome you back with an even better experience on your next visit. Best regards. Reservations team.

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D

Domas

Leisure

9.4

/10

Reviewed 6 week(s) ago

The takeaway breakfast includes bread, which is good for filling your stomach because you're catching a flight.

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Accommodation's Reply

23 Jul 2025

Dear guest, Thank you for taking the time to share your experience. We're pleased to know that our takeaway breakfast service was helpful, especially when you had to catch a flight. We hope the pastries we provided were helpful and made your trip comfortable. We look forward to welcoming you back again soon with even better service. Best regards. Reservations team

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Nadya

8.5

/10

Reviewed 7 week(s) ago

Small hotel in the heart of Medan. Everything was ok, nothing complain. Its worth for what i paid for. Staff hospitality could be better!

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Accommodation's Reply

15 Jul 2025

Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team

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MS

Mesdiana S.

Leisure

8.5

/10

Reviewed 7 week(s) ago

very helpful and fast and precise in service

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+5

2 people find it helpful

Accommodation's Reply

15 Jul 2025

Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team

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J***s

8.5

/10

Reviewed 8 week(s) ago

Good service, nice room too

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Accommodation's Reply

10 Jul 2025

Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team

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D***i

Leisure

9.4

/10

Reviewed 9 week(s) ago

Ok for family and close to Ucok Durian, delicious cooked satay and a ok night club next door

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1 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear Guest Thank you for your positive review! We are very happy to know that you enjoyed your stay with us. Your review is a motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience more memorable, please do not hesitate to contact us! Best regards, Reservation team

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R***i

Leisure

9.1

/10

Reviewed 11 week(s) ago

Upon check in, the room was upgraded to a palace suite. Thank you Swiss-Belinn Medan

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Accommodation's Reply

23 Jun 2025

Dear Guest Thank you for your positive review! We are very happy to know that you enjoyed your stay with us. Your review is a motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience more memorable, please do not hesitate to contact us! Best regards, Reservation team

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a***s

10.0

/10

Reviewed 12 week(s) ago

The staff at this hotel were very friendly and helpful throughout our stay. The rooms were very clean and comfortable. We also enjoyed a delicious breakfast every morning and loved the convenient location.

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Accommodation's Reply

16 Jun 2025

Dear Guest Thank you for your positive review! We are very happy to know that you enjoyed your stay with us. Your review is a motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience more memorable, please do not hesitate to contact us! Best regards, Reservation team

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WH

Wiwik H.

10.0

/10

Reviewed 12 week(s) ago

Stayed 2 days in Medan. Ambiance/Facilities: complete. Food: varied. Staff Assistance: prompt and friendly. Highlights: [Mention things that made your stay experience special]. Price: competitive. Location: close to food centers and busy highways.

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2 people find it helpful

Accommodation's Reply

11 Jun 2025

Dear Guest Thank you for your positive review! We are very happy to know that you enjoyed your stay with us. Your review is a motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience more memorable, please do not hesitate to contact us! Best regards, Reservation team

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R***a

9.4

/10

Reviewed 12 week(s) ago

Clean, comfortable luxury place Price according to the facilities obtained Hotel atmosphere makes you want to come here again

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2 people find it helpful

Accommodation's Reply

11 Jun 2025

Dear Guest Thank you for your positive review! We are very happy to know that you enjoyed your stay with us. Your review is a motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience more memorable, please do not hesitate to contact us! Best regards, Reservation team

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h***y

8.5

/10

Reviewed 12 week(s) ago

Overall it was good. I even like the hospitality.

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Accommodation's Reply

09 Jun 2025

Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team

Overall Ratings & Reviews Swiss-Belinn Gajah Mada Medan

Explore Swiss-Belinn Gajah Mada Medan

8.6

8.5

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Traveler Reviews Swiss-Belinn Gajah Mada Medan

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