NT
Nguyen T. H. T.
10.0
/10
Reviewed 9 week(s) ago
The hotel was fantastic, the staff were incredibly friendly and lovely. The rooms were clean and smelled wonderful. The hotel even included goodnight cards and gifts, a free voucher for pho, and afternoon tea with pastries and fruit. The breakfast was delicious, with a wide variety of European, Asian, and Korean dishes, as well as local options. The customer service team even came to check on me every morning. I was very satisfied and will definitely stay here again next time I visit Da Nang. Thank you very much, Monarque Hotel.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest,
Thank you so much for choosing Monument Hotel and for sharing your valuable feedback.
We are delighted to hear that your stay at our hotel was a memorable experience and that you enjoyed the warm and friendly service from our staff. Your compliments on the clean and fragrant room, the bedtime card, the gift, the complimentary Vietnamese pho voucher, afternoon tea, pastries, and fruit are a great encouragement to all of our hotel staff.
We are also pleased that you enjoyed our diverse breakfast selection, ranging from European and Korean dishes to local specialties. Our customer service team strives daily to create a warm and comfortable atmosphere, making every guest feel at home. We greatly appreciate your compliments on our service.
Thank you again for choosing Monument Hotel. We hope to welcome you back to Da Nang on your next trip. We will continue to work hard to provide even more memorable experiences in the future. Thank you very much.
Sincerely,
The Monument Hotel Team
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