Nite & Day Surabaya - Kedungdoro

Explore Nite & Day Surabaya - Kedungdoro
8.4
Very Good
From 3,762 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.2

Service and Facilites

8.5

People often mention about Nite & Day Surabaya - Kedungdoro
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Staff Friendliness (93)
Bedroom (87)
Ambiance (83)
Distance to City Center (82)
Room Space (80)
Accessibility (78)
Surroundings (77)
Bathroom (74)
Hotel Area (66)
Check-in/out Time (63)
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Traveler Reviews Nite & Day Surabaya - Kedungdoro

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Customer reviews
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Love it and friendly. Have stayed here 3 times.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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h***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room atmosphere is good, unfortunately the AC is a bit hot, so sleep is not good, but still the best for the cheap price.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
"Overall, my stay here was quite satisfying. The room was comfortable and clean, and the atmosphere was also pleasant for relaxing. The service was good and the process was quite easy. Thank you, and I wish you continued success."
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Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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L***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Recommended hotel in Surabaya, the location is close to Tunjungan Plaza, near the hotel at night there are many people selling food, recommended in short, good job👍
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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B***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The mattresses are all more springy. The bathroom is clean. The shower is powerful.
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2 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Lily P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly and responsive staff
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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h***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Stay here often, the atmosphere is calm and comfortable.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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F***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 4 week(s) ago
The hotel service was the best. The shower water felt like it was warm, almost freezing. So far, so good, as I didn't really need hot water. The Wi-Fi connection wasn't stable, and it often dropped out, probably because I got a room at the end. The hotel is located inside, and upon entering, you're asked for an entrance fee of 8,000 Rupiah, regardless of whether you're parking or just dropping off a motorbike or car.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best hotel choice for families, the staff is friendly, the hotel is aesthetic, and affordable.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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S***a
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8.8
/10
Reviewed 5 week(s) ago
Strategic location, comfortable, clean rooms.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Friska
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Comfortable and clean hotel, perfect for a break from a busy day.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is quite clean, as is typical of budget hotels, but the location is in an alley.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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A***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
I recently stayed at this property, and unfortunately, it was a deeply disappointing experience from start to finish. For the price point, I expected basic comfort and professional service, but the hotel failed on both fronts. Room Comfort & Maintenance The most significant issue was the air conditioning. It was incredibly noisy, making it difficult to rest, and more importantly, it failed to cool the room at all. It felt like sleeping in a sauna with a construction site next to my head. Service & Responsiveness What made the AC situation worse was the management’s handling of my complaint. I contacted the receptionist at 11:00 PM to report the issue. Instead of sending a technician to actually fix the problem or offering a room change, they simply sent a security guard to my door. While the staff member was polite, a security guard does not have the tools or expertise to repair an HVAC system. It felt like a dismissive "band-aid" solution rather than an actual attempt to help a guest. Dining Quality The breakfast/dining experience was equally poor. I ordered the noodles, which were nearly inedible. It tasted like they had been boiled and tossed in nothing but salt—no vegetables, no protein, and absolutely no other seasoning or depth of flavor. Verdict: Between the broken amenities, the lack of technical support during late hours, and the subpar food, I cannot recommend this hotel. There are far better options nearby that value guest comfort and quality control.
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2 people find it helpful
Accommodation's Reply
25 May 2026
Dear Guests, Welcome to Night & Day Kedondro Hotel - Surabaya. Thank you for choosing our hotel. Night & Day Kedondro Hotel - Surabaya is always striving to provide all our guests with the best possible experience and service. We sincerely apologize for any inconvenience you experienced. Your feedback will be used as important reference material for improving the hotel and conducting regular inspections. We will continue to work hard to provide all our guests with the best facilities, services, and comfortable accommodations. Thank you again for choosing our hotel. We look forward to welcoming you back in the future. Night & Day Kedondro Hotel - Surabaya Management Team
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
Great, except that the voices from outside can still be heard.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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C***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
1. Located in a shophouse complex, you pay 8,000 IDR for parking when you first enter. After that, you can ask for a free parking pass at the receptionist upon arrival and exit. 2. The room is comfortable, but the AC isn't cold enough. 3. The breakfast menu is lacking.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya would like to express our gratitude for your excellent rating and wonderful stay. We will share your feedback with our staff to motivate them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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F***r
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
A fairly comfortable and clean budget hotel, located near Jalan Kedungdoro within a shopping area.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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E***o
icon-origin-TRAVELOKA
6.0
/10
Reviewed 7 week(s) ago
The bathroom smells, and the exit area is hot.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya is committed to providing the best possible experience and service to all our guests. Regarding your feedback, we appreciate your understanding regarding any inconvenience you experienced during your stay. This information is important for our improvement and will be used for routine maintenance related to this issue. We hope that in the future, all our guests will receive the same excellent facilities, services, and experiences. Thank you again for being our guest, and we look forward to welcoming you back to Night & Day Hotel Kedungdoro - Surabaya. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I've stayed here several times. I find the hotel really comfortable and clean, although sometimes rooms are often sold out and I have to book through the app.
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2 people find it helpful
Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Steven S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is very friendly and fast in serving.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, Night & Day Hotel Kedungdoro - Surabaya extends its deepest respect and gratitude for your excellent rating and wonderful experience during your stay. We will share this feedback with our staff to encourage them to provide the best possible service to all guests. We are committed to continuously improving the quality of our service to meet the needs and expectations of all our guests. Therefore, your feedback and comments are invaluable in helping us achieve this goal. We sincerely hope to welcome and serve you again at Night & Day Hotel Kedungdoro - Surabaya in the near future. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 8 week(s) ago
Close to a convenience store and some restaurants. Only available smoking rooms and no other rooms when I asked for a non-smoking room. Bed was dirty, full of spots, but when I complained, they finally changed it to a better one. The room was next to a balcony which was full of AC outdoor units. Some noises were heard several times before 10, and it was so noisy at night from somewhere like a music pub sound.
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Accommodation's Reply
25 May 2026
Dear Valued Guest, We are pleased to inform you that Night & Day Hotel Kedungdoro - Surabaya is committed to providing the best possible experience and service to all our guests. Regarding your feedback, we appreciate your understanding regarding any inconvenience you experienced during your stay. This information is important for our improvement and will be used for routine maintenance related to this issue. We hope that in the future, all our guests will receive the same excellent facilities, services, and experiences. Thank you again for being our guest, and we look forward to welcoming you back to Night & Day Hotel Kedungdoro - Surabaya. Sincerely, The Management Team, Night & Day Hotel Kedungdoro - Surabaya
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