S***l

Transit

9.4

/10

Reviewed 5 day(s) ago

Overall, this hotel offers a strategic location, comfortable rooms, and excellent cleanliness, all at a reasonable price. Definitely one of the hotels worth considering if you're looking for a place to stay in central Surabaya. Thank you to Kak Beby and the team for their assistance. Continued success at Royal Regantris Cendana.

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D***i

Staycation

8.2

/10

Reviewed 1 week(s) ago

It's really worth it for that price, the hotel is clean, the rooms are quite spacious, the staff is friendly, the location is strategic, close to the city center.

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Accommodation's Reply

03 Sep 2026

Dear Mr. Daviani, Warm greetings from the Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajr Putra, Front Office Manager

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yuliana h. r.

Leisure

8.2

/10

Reviewed 1 week(s) ago

All the hotel staff were very friendly and attentive. The best part was that we could check in early for free. 😍. I'll definitely stay here again next time I go to Surabaya.

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Accommodation's Reply

03 Sep 2026

Dear Juliana Harlinda Ray, Royal Regantris Sendana Hotel respectfully submits a review of your stay. Thank you for taking the time to write about your experience. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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d***y

9.7

/10

Reviewed 3 week(s) ago

Friendly staff, clean. I'd love to come back again.

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Accommodation's Reply

27 Aug 2026

Dear Mr. Deni P., From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Sendana again in the future. Sincerely, Fajar Putra, Front Office Manager

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P***i

10.0

/10

Reviewed 3 week(s) ago

Very comfortable and clean, fragrant.

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Accommodation's Reply

27 Aug 2026

Dear Ms. Putri Nadia, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to Royal Regantris Sendana on your next visit. Sincerely, Fajr Putra, Front Office Manager

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sumartini

Leisure

9.1

/10

Reviewed 5 week(s) ago

I have stayed here several times when I go to Surabaya and it never disappoints 🙂 Thank you Royal Regantris Cendana, if I go to Surabaya again I will definitely stay here again

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Accommodation's Reply

11 Aug 2026

Dear Ms. Sumatini, Warm greetings from the Royal Regantris Sendana Hotel. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajr Putra, Front Office Manager

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F***a

9.4

/10

Reviewed 6 week(s) ago

Comfortable! The rooms are clean, the staff is friendly, and it's easy to access because it's in the city center. Next time I come here again, I'd love to try the breakfast menu.

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1 people find it helpful

Accommodation's Reply

05 Aug 2026

Dear Ms. Farida Putri, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana on your next stay. Sincerely, Fajjar Putra, Front Office Manager

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N***o

8.7

/10

Reviewed 6 week(s) ago

Please make sure the sheets are new, as there was hair on them. I asked for them to be replaced, but the hotel staff quickly replaced the sheets and pillowcases.

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Accommodation's Reply

05 Aug 2026

Dear Mr. Nico Dinatal, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are very pleased to receive your feedback to help us maintain the quality of our products and services to meet your expectations. We apologize for any inconvenience you may have experienced. We have forwarded your feedback to the relevant department for a thorough evaluation to prevent such incidents from happening again in the future. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana Hotel for your next stay. Warmly Sincerely, Fajar Putra, Front Office Manager

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E***n

10.0

/10

Reviewed 6 week(s) ago

It's super duper worth it, with its fairly affordable price and spacious, clean rooms. I'll definitely be coming back here often when I'm in Surabaya.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing us as your guest. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajr Putra, Front Office Manager

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R***t

8.5

/10

Reviewed 7 week(s) ago

The hotel staff were very friendly and helpful with the check-in process.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing our hotel, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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N***L

9.4

/10

Reviewed 8 week(s) ago

This staff was friendly and accommodating.

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Accommodation's Reply

22 Jul 2026

Dear Mr. Nurul Ashikin Binti Ismail, From Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Group Front Office Manager

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Moh T.

Transit

9.0

/10

Reviewed 8 week(s) ago

I've had a great time staying here several times, and the food is delicious. However, the sheets on the bed felt unclean, and my body itched, making my skin red. But I'll definitely stay here again because the security, reception, and other staff are very friendly. Thank you, and I hope this will be a positive review in the future. 🙏

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Accommodation's Reply

22 Jul 2026

Dear Mr. Mohari, From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted that you enjoyed your memorable stay at the Royal Regantris Sendana Hotel. We will follow up on your feedback with the relevant departments to assess and make immediate improvements to prevent such incidents from happening again in the future. Thank you again for choosing to stay with us. We hope to welcome you back to the Royal Regantris Sendana Hotel on your next visit. Sincerely, Fajar Putra, Front Office Manager

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mohammad h.

Leisure

10.0

/10

Reviewed 9 week(s) ago

Relatively affordable prices, friendly hotel staff, comfortable rooms, and a strategic location in the city center.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Mr. Mohammad H., From the Royal Regantris Sendana Hotel, we respectfully thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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didik s.

8.5

/10

Reviewed 10 week(s) ago

Is there a vacant room? My name is Didik Sulaiman.

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Accommodation's Reply

08 Jul 2026

Dear Mr. Didik Sulaiman, This is a message from Royal Legantris Sedana Hotel. Thank you for contacting our hotel. We look forward to welcoming you and providing you with a comfortable stay. For room reservations or inquiries about availability, please call 03*****333 or contact us via WhatsApp. Sincerely, Fajar Putra, Front Office Manager.

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Abdussani

9.4

/10

Reviewed 10 week(s) ago

My check-in process was a long wait because the room wasn't ready yet. Other than that, everything was pleasant. The staff was friendly, and the security was good and attentive. The food in the restaurant was delicious, and the room was spacious, with a mini-fridge and hairdryer. Next time I'm in Surabaya, I'll definitely stay here again.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Mr. Abdussani, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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david a.

Staycation

8.2

/10

Reviewed 10 week(s) ago

The location is strategic, right in the city center. I've been to Surabaya many times and always stay at the Royal Regantris.

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Accommodation's Reply

08 Jul 2026

Dear Mr. David A., Sincerely yours, Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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Ade A. A.

Leisure

9.7

/10

Reviewed 10 week(s) ago

The staff is friendly, and the location is close to town. There are several restaurants nearby. The breakfast menu is varied and delicious. Parking is outside the hotel, and there's no fence, so there's a lack of security. The bedrooms were less than clean, with traces of other people's mineral water bottles. There's a mini playground in the hotel lobby.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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Verified Traveler

Business

8.4

/10

Reviewed 10 week(s) ago

The room leaks when it rains and the carpet gets muddy.

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Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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m***d

Staycation

10.0

/10

Reviewed 11 week(s) ago

Friendly staff, clean and comfortable hotel.

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Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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Della A.

Transit

6.9

/10

Reviewed 12 week(s) ago

The room was standard, but upon first entering it looked clean, but I was surprised to find crackers near the sofa. This suggests a lack of attention to cleanliness. The bathroom sink was clogged, so it's best to check it regularly. Breakfast was delicious, and the restaurant staff were friendly.

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2 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Ms. Della Andina, Warm greetings from Royal Regantris Sendana. Thank you for taking the time to share your experience with us. We appreciate your feedback and have reviewed and followed up on your comments. Thank you again for choosing our services and we apologize for any inconvenience you may have experienced. We hope to welcome you back on your next visit with even better services and products. Sincerely, Fajar Putra, Front Office Manager

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Royal Regantris Cendana

Overall Ratings & Reviews Royal Regantris Cendana

8.6

8.7

8.4

8.8

8.6

Traveler Reviews Royal Regantris Cendana