8.2
Very Good
From 952 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.2

People often mention about Bina Darma Hotel Palembang
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Bedroom (21)
Distance to City Center (19)
Surroundings (19)
Accessibility (19)
Staff Friendliness (19)
Ambiance (18)
Bathroom (17)
Check-in/out Time (16)
Room Space (15)
Family Friendly (14)
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Traveler Reviews Bina Darma Hotel Palembang

Number of reviews per page
20
40
Customer reviews
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
This was my second stay at the Bina Darma Hotel. The Family Suite is always a favorite when visiting with family. Yesterday, I stayed with four adults and one infant. The room was spacious and had complete amenities. However, the hot water wasn't quite hot enough.
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Accommodation's Reply
25 Sep 2025
Dear Mrs. N*a, We apologize for the inconvenience. We will continue to improve our service. Thank you for sharing your experience during your stay. Best Regards, Bina Darma Hotel
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A***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very comfortable and clean place, have stayed here many times...
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Accommodation's Reply
19 Sep 2025
Dear Mr. A*ke, Thank you for staying at Hotel Bina Darma. We will continue to improve our services. Thank you for sharing your experience during your stay. Best regards, Bina Darma Hotel Palembang
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mardianah
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
Cheap room rates with standard strong facilities
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Accommodation's Reply
16 Sep 2025
Dear Mrs. Mardianah, Thank you for staying at Hotel Bina Darma. We will continue to improve our services. Thank you for sharing your experience during your stay. Best regards, Bina Darma Hotel Palembang
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A***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
close access to Jakabaring
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Accommodation's Reply
13 Sep 2025
Dear Mr. A*e, Thank you for staying at Hotel Bina Darma. We will continue to improve our services. Thank you for sharing your experience during your stay. Best regards, Bina Darma Hotel Palembang
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check in was late, it should have been at 2 pm, the room was only ready at 4 pm
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Accommodation's Reply
09 Sep 2025
Dear Mrs. R*o, We apologize for the inconvenience. We will continue to improve our service. Thank you for sharing your experience during your stay. Best Regards, Bina Darma Hotel
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tanya f.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
We canceled our stay. Sorry, we can't give a review.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Tanya F. Okay, Sir/Madam, thank you. We look forward to your next room booking at the Bina Darma Hotel. Best Regards, Bina Darma Hotel.
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Surya J. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Okay, great, please stay here.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Surya J. Ke. Thank you for staying at Hotel Bina Darma. We will continue to improve our services. Thank you for sharing your experience during your stay. Best regards, Bina Darma Hotel Palembang
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deka a.
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Transit
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8.1
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, the room was clean, and the hot water was good, although it took a while. However, the water heater was broken, and there was no plug for my phone charger. I had to unplug the lights and TV. Other than that, it was pretty good.
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Accommodation's Reply
22 Aug 2025
Dear Mrs. Deka, We apologize for the inconvenience. We will continue to improve our service. Thank you for sharing your experience during your stay. Best Regards, Bina Darma Hotel
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K***a
icon-Business
Business
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10.0
/10
Reviewed 16 week(s) ago
Friendly staff, clean environment, ok service, cheap food.
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Accommodation's Reply
15 Jun 2025
Dear Mr. Ke*a. Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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Dira J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Clean place, comfortable rooms, and good and friendly service.
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Accommodation's Reply
17 May 2025
Dear Mrs. Dira J. Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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A***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
It was fine except the blanket on the first night had a bit of a musty smell, but it was brought to the attention of the hotel. The next night was fine.
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Accommodation's Reply
09 May 2025
Dear Mr. A*d, We apologize for your inconvenience, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel
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Lia H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Forgot to take a picture of the room, book a room on the 2nd floor. - The bathroom is inside + there is a sink & the water is clean and flowing 24 hours non-stop, and there is also hot water for bathing. - Paid snacks are available in the room if you are too lazy to look for snacks outside, there are free tissue boxes, free aqua and an electric kettle. - There is a prayer mat in the room. Minus: The spray looks like it hasn't been replaced. There is also a public prayer room, which is quite comfortable with a clean environment and abundant ablution water. Minus: The room temperature is a bit hot, there is no fan / AC. The lobby is clean, the staff are diligent in cleaning the lobby area. The security guard is good at helping direct / giving information about the ordered grab & is friendly, the receptionist is friendly & polite Near the Taliwang chicken cafe to the right of the hotel, across the street there is an ATM machine (if I'm not mistaken BNI), there is also a minimarket (if I'm not mistaken Alfamart). It's just that if you book via the app you can't top up the room if it's past check out time. Please really improve the room service, such as changing the spray every time you change the room, please change it 🙏🏻
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mrs. Lia H, We apologize for your inconvenience, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel
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i***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
good service, friendly hotel staff
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mr. I*m, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Spacious rooms with cool air conditioning, and clean bathrooms.
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Accommodation's Reply
26 Mar 2025
Dear Mr. D*i, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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DediSantoso
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The hot water is very slow, everything else is OK
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1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Mr. Dedi Santoso, We apologize for your inconvenience, we will optimally improve our services. Thank you for sharing your experience during your stay. Best Regard, Bina Darma Hotel
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Have stayed at this hotel twice, always satisfying., the service provided is good, the room is cleaned every day. When there is a complaint or problem, it is immediately handled. The AC died in the middle of the night, the staff was on standby so it was immediately handled.
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Dear Mr. C*a, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
bouncy and comfortable
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1 people find it helpful
Accommodation's Reply
11 Jan 2025
Dear Mrs. R*h, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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I***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Friendly staff, clean toilets and rooms, good AC
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2 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Mr. I*h, Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
Friendly staff, clean rooms, running water, easy access, close to Ampera Bridge
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1 people find it helpful
Accommodation's Reply
27 Dec 2024
Dear Mr. C*a Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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Guswandi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Close access to the city center, LRT station, and many culinary around the hotel. If you want to shop, just across the street there is Alfamart.
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3 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear Mr. Guswandi Thank you for staying at Hotel Bina Darma, we will optimally improve our services. Thank you for taking the time to share your experience during your stay. Best Regard, Bina Darma Hotel Palembang
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Number of reviews per page
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