I was late check in, around 8pm. It turned out that one of the 4 rooms booked was not ready (we ordered 3 kmr and 1 villa with 2 bedrooms). The staff said that I tried to confirm to me, but the proof is that I did not receive any messages / calls. We were transported to another villa, but it turned out to be worse. Finally we returned to the original villa with extra bed king compensation (which is not comparable with 1 room booked). We prepare to have dinner using the kitchen facilities in the villa, it turns out the stove is not ready, cooking utensils are not available, cutlery such as cutlery plates are not available, mineral water is not available until we ask. Finally a few bottles of mineral water were sent, not a gallon dispenser. The drawback is that, based on the information on the suite room, he said, using the kitchen, it turns out there is no kitchen. The villas are not suitable for people who have problems with the knee because of the location down from the location of the suite / standard room. There is no lobby, location far from the market / convenience store. From the parking lot to the location of the room through a quite far path. Consider if carrying lots of bags / luggage / goods from car to room, it's very tiring. We had time to ask for money back because it didn't match the reality, but failed because it was not immediately replaced at that time. Afraid to be lied to again