Diamond Crown Hotel 1

Explore Diamond Crown Hotel 1
7.8
Pleasant
From 899 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.4

Location

8.2

Service and Facilites

7.5

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Distance to City Center (16)
Staff Friendliness (14)
Room Space (13)
Bedroom (12)
Surroundings (11)
Accessibility (11)
Bathroom (9)
Check-in/out Time (8)
Wifi (7)
Ambiance (7)
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Traveler Reviews Diamond Crown Hotel 1

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Customer reviews
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The rooms were relatively clean, the staff were enthusiastic, the location was excellent, and the price was reasonable. The only downside was that the hotel's drainage system seemed to be in poor condition or not properly maintained. In room 001 on the ground floor, there was a leaking drain, which smelled quite bad.
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nguyen v. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff were very friendly and helpful.
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The location is convenient, close to Ben Thanh Market and Thai Binh Market, making it easy to get anywhere. The staff are extremely friendly and enthusiastic. The only thing that seemed like the downstairs area wasn't cleaned thoroughly.
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P***m
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I stayed here for about two weeks. The location is very convenient, being right in the heart of District 1. The only issue was a minor drainage problem in the bathroom, but the hotel staff were very quick and helpful in assisting me. I was very satisfied with my stay.
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L***m
icon-origin-TRAVELOKA
7.8
/10
Reviewed 6 week(s) ago
The hotel is acknowledged to be very close to the center of District 1, with convenient transportation, but the bathrooms are very smelly and damp.
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Nguyen T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel is near the city center, convenient for getting around, and the price is reasonable too. I will definitely stay here again next time I visit Ho Chi Minh City.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff were friendly and helped with an earlier-than-scheduled check-in. The room was clean, bright, airy, and fully equipped. The location is right in the center, with a 5-10 minute walk to the park, market, and shopping area.
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1 people find it helpful
Calvin J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
The staff was friendly, we were given early check-in at 11 AM, and it's also close to everything. It would be even better if the room was cleaned and there were no bugs. Overall, it's good.
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Đ***n
icon-origin-TRAVELOKA
5.4
/10
Reviewed 13 week(s) ago
The hotel room was tiny, with no windows. It was damp and stuffy. There were no face towels, just two old, black bath towels. The reception desk was ten steps away, making it impossible to sleep. The bedsheets and cleaning cloths were scattered all over the stairs. The drain was clogged, and the toilet flush button was broken. The worst hotel experience I've ever had.
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1 people find it helpful
Nguyen H. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Located in the heart of the city, a few hundred meters from Ben Thanh Market.
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1 people find it helpful
A***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The staff were very friendly, helpful, and kind. Worth the price.
3 people find it helpful
Asiyah K. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Worth the price. Staff are very kind and helpful.
2 people find it helpful
Mou s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Very friendly service, safe location. Hair dryer, vanity mirror, and water heater, also a dispenser for refilling drinking water. Nice.
2 people find it helpful
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The hotel is great. You can take the bus from the airport and get off right there. It's also close to everything, and it's located near the city center, so you can walk. The male staff are also very friendly. Recommended.
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4 people find it helpful
Tra T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
The room is very clean, tidy, fully equipped. Enthusiastic staff, no negative points
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4 people find it helpful
P***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
The staff is not very friendly, personal items are lacking. Overall, it is only suitable for the price range, not demanding.
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5 people find it helpful
A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 70 week(s) ago
The hotel staff is friendly, even though the booking was not detected by Traveloka but they still helped, even offered to move to a better hotel with a better room, but we refused because the distance is better to this hotel. Overall everything is good, the staff is friendly and very helpful, the room is clean and easy access to everywhere.
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4 people find it helpful
L***c
icon-origin-TRAVELOKA
8.6
/10
Reviewed 72 week(s) ago
Parking location is inconvenient, only a security guard will come to park the car after a while. After entering, you have to wait a few minutes for the receptionist to come. The room is fragrant and clean. The air conditioner takes a long time to turn on, and the wifi cannot be accessed.
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6 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Enthusiastic staff. VERY satisfied
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6 people find it helpful
L***e
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 82 week(s) ago
I booked a room at 7pm and my flight was delayed. I arrived at midnight and the receptionist said there were no rooms available, saying there were insects and cockroaches, and that I couldn't call the guests (because I was on the plane). 😀 So why couldn't I call them or send them an email or any message to notify me? There was absolutely no action to help customers find other accommodation, the service quality was so bad it couldn't be worse. Then I wanted to ask the receptionist to send an email or anything to confirm that they canceled my room and I didn't stay (but had paid for 2 rooms in advance), but they also refused to support me, saying that the customer had to contact the app to report it. At that time, I called the hotline but checked the app and saw that support was only available until 10pm, so I could only call the hotline on T+1. Please help me with the refund. Also consider limiting transactions with partners like this. I really hope my sharing is useful and no one gets into a similar situation.
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8 people find it helpful
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