Hotel City Dumai

Explore Hotel City Dumai
8.3
Very Good
From 1,755 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Hotel City Dumai
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Distance to City Center (43)
Bedroom (41)
Staff Friendliness (39)
Ambiance (38)
Room Space (34)
Taste (34)
Accessibility (32)
Bathroom (32)
Check-in/out Time (30)
Variety (30)
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Traveler Reviews Hotel City Dumai

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel's location is strategic, close to culinary spots and minimarkets, and it's located on a main road but quiet. The rooms are clean and smell good. Breakfast at the hotel, starting at 6:00 a.m., is a great convenience for those planning to continue their out-of-town travel.
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SYAH R. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and very helpful.
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Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
All the service is better.
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are spacious and airy, and the service is quite good. In the future, if there are any customer complaints, please respond promptly.
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M***d
icon-origin-TRAVELOKA
5.9
/10
Reviewed 7 week(s) ago
The toilets are smelly and dirty. There's no private parking.
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1 people find it helpful
Cici S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It was a pleasure to stay at this hotel, even though the price was economical, it was still comfortable, feeling like a 5-star hotel. I was just a little disappointed because the hot water pot was dirty and still had traces of instant noodles in it. Maybe the guy was tired so he forgot to check the electric pot, but it's okay, everything else was clean, comfortable, and okay.
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1 people find it helpful
F***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
The room was not very clean, the carpet was still full of dirt, and what was worse was that there were condoms scattered under the bed.
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Reza I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Highly recommended hotel. Clean. Comfortable.
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Reza I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel is highly recommended. It's clean, comfortable, and the staff are very friendly. The facilities are great. The price is also affordable. 🥰
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U***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice, calm, comfortable, steady. Okay, steady
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R***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Waiting for check-in, it's already 3:16 PM and the room isn't ready yet, they said it's still being cleaned, while check-in time is 2:00 PM. Hopefully there will be changes in the future.
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S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Comfortable and clean, feel at home staying here.
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S***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Always stay here, comfortable and clean.
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S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I've stayed here many times in Dumai. I'm satisfied, the rooms are clean, and the menu is limited, but it's still delicious.
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Devi R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff is friendly, but please note the room AC is not cold enough.
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N***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 17 week(s) ago
The cleanliness is lacking. I booked this for a colleague who's on a project there. The room was infested with cockroaches, and my eyes were swollen from being bitten. Please pay more attention to the cleanliness.
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1 people find it helpful
A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
A comfortable hotel with excellent service. The rooms are tidy, the beds comfortable, and the atmosphere peaceful. Breakfast is also quite tasty with a variety of menu options. The hotel's location is quite close to the city center, making it easy to get around.
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E***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good and satisfying transit here.
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly, good service, clean rooms.
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I really like it, the menu is complete for the little ones who don't eat rice.
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1 people find it helpful
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