Overall Ratings & Reviews Alana Family Villa Syariah

The staff is very accommodating and the room is very clean. The staff is also very helpful for all our needs, even the last time we got a free voucher for a hot spring and even took us to the bathing place. Recommended! Next holiday in Garut will be here again, fixed!

comfortable and quiet place, pity about the bathroom as it smells a bit maybe from the drain;

Clean, aesthetic and very cool even though there is no AC. If I go to Garut, I will definitely come back again.

Clean, spacious, affordable price. Spacious parking lot and guarded.

The accommodation is very comfortable, it feels like being at home, easy access and easy to go anywhere because it is close to the city center. The service is good, if there are any problems, they will be handled quickly by the staff.. thanks Alana

It was very pleasant to stay at Alana Family Villa, complete facilities and room options can be adjusted to your needs. Very suitable for staying with the whole family 👍👍 The plus is that the manager provides many complementary, especially what I felt was martabak and breakfast (although the villa does not include breakfast). A little suggestion for room cleanliness: pillows and bolsters can be dried first or replaced periodically. Overall, thank you very much to Alana Family for the very impressive service

Alana villa is the right choice for a short escape to Garut, especially for those who want to go to Cipanas. The villa is clean, the equipment in the villa is complete. There is a smart TV (it didn't work at first, but the patient man helped me connect to the wifi), there is a dining table equipped with cutlery, refrigerator, dispenser, mini kitchen (there are also cooking utensils), rice cooker, the stove also works. Prayer equipment is provided in the bedroom. The bathroom has a water heater. Then staying here already gets 2 free hot spring tickets, oh one more thing in the morning we also get free bread for breakfast from the staff. Thank you Alana, next time I go to Garut, it can be an option to stay again

An impressive experience stayed here for a night. The staff are friendly, the house is nice and well-organized, the Wi-Fi is fast, and the hot water works well in the bathroom. It’s away from the noise of vehicles because of its location slightly distant from the main road. There’s no AC, only a fan in every bedrooms but that’s not a problem since Garut doesn’t feel too hot. The only minus point was the smell of gas in the TV room. Please fix the stove asap. My suggestion is please provide a broom in every house so guests can tidy up before checking out. I also thank you for the bread and the souvenir that you gave to me. To be honest, I wanted to book for 2 days, but I could only get one night because it was already booked by someone else. That’s how much I love this villa. I’ll definitely come back here if I visit Garut again.

The staff is very helpful and on standby 24 hours. The cleanliness of the unit and bathroom is ok.

Tried this villa because I saw quite good reviews. In reality, I got a villa with a floor that looked like it had been spilled with massage oil all over the room, asked the staff to mop it, but it was careless and still oily. Finally, my mother mopped the entire room until the floor was completely matt. I brought a toddler who could be dangerous if the floor was slippery. Also, when it was almost dusk, the gas stove suddenly smelled so the room was very uncomfortable because the gas smelled like it had run out. Asked the staff, they only said "it's okay, it will go away on its own". Finally, my husband removed the gas in the kitchen and put it outside the villa. Next time, please check all corners if new guests want to stay. Really bad experience

comfortable, neat and fragrant, suitable for holidays with the family

second time staying here. the place is definitely very comfortable, the environment is very clean because it is in the resort area. the price is pocket-friendly, even on the weekend you can still get the price of 500rb. including cheap, because it has 2 bedrooms, a kitchen, a bathroom, and there is a backyard where children can play or have a family BBQ. next time will bring the team here.

Clean, fragrant, spacious, complete facilities in the kitchen, bathroom, lots of sockets. So just bring clothes 👍 Suitable for a staycation with family 👍

The suggestion is that the WiFi connection is slow and maybe because the environment has lots of shady plants, a few big black ants came in but didn't bother them. Yesterday I had 1 room where the sheets were either stained with water, oil or something so the washing wasn't clean, maybe it could be washed again (haven't had a chance yet). 1 more room, okay, clean and tidy. Overall 6.7/9.0 for that price, getting a villa is okay. The rooms are cool, comfortable, neat and the waiters are friendly.

Alana Villa bagus & nyaman, harga terjangkau, fasilitas oke, water heater works, wifi lancar, akses mudah. Kekurangan lampu toilet redup & lantai licin, kasur dan kamar lembap, ada yang bocor saat hujan, banyak serangga. Selebihnya oke & nyaman, terima kasih Alana Villa

Recommended banget menginap di sini karena ingin sekali berada di tengah keramaian. InsyaAllah kalau ke Garut lagi balik ke sini, ada kulkas, TV, dan udaranya panas banget. Fasilitas nyaman, recommended pisan menginap di sini, ingin banget di tengah keramaian.

Bau banget dari kamar mandinya sepertinya dari saluran air, sarung bantal guling kotor banyak noda. Handuk bau. Peralatan dapur kotor banyak debu juga. Mohon diperhatikan lagi kebersihannya tolong sangat ditingkatkan. Sayang sekali padahal lingkungan penginapan sudah enak.

1. Nice villa. 2. Cold water smoothly. 3. The kitchen is sufficient. 4. Hot water is lacking and takes a long time if necessary. 5. Only 2 towels even though guests are 4.6. In front of the TV there is no carpet, even though in the picture there is. 7. Sofa bed in the room and in the living room, untidy and a bit dirty from the sheath. 8. The park is poorly maintained. Hopefully when I come back, even better.

Recommended, a clean place suitable for bringing family, later if you go to Garut again, definitely book here again.

Nyaman sekali. Cuma kurang satu, tidak semua villa ada wifi nya.