I'd recommend improving the security service. When I stayed at the hotel, I brought a few clothes, so I bought them online and used Grab to deliver them to the hotel. To make things easier, I asked the Grab driver to drop off my online order at the security post, while my husband went to the post from the room to pick them up. However, after a while, the Grab driver chatted with me, saying the security guard refused to let me leave the clothes for the owner staying. I think the security service needs to be improved to make things easier for customers staying at this hotel. Thank you 🙏