Overall Ratings & Reviews Hotel Monopoli

The hot water isn't working. The AC is cold. Comfortable. Fun.

The staff were lovely and very helpful. The rooms were nice but i did notice that the bathroom has an off-putting smell that i couldn’t quite find the source of. Other than that, had a pretty good stay at this hotel

The AC isn't cold. The hot water isn't hot. I've stayed here several times. The hot water isn't hot and the hotel doesn't want to fix it. It's strange.

The shower water is not hot enough, but overall it's okay

Not suitable for business visits because there are many nightlife spots around the hotel. I was disturbed by a call from a stranger at night who asked me to go to his room.

It was a nice stay. Clean and adequate space. Friendly staff and the breakfast menu was good tho to bad the buffet only for desserts not for the main course. Overall will book again in the future.

The hotel staff is very friendly and nice

For a 4-star room, the breakfast is really not worth it. It's really minimal. There's not even milk. The interior of the room is nice. The AC is not cold enough. It was fixed twice, but it still wasn't cold. The hot water is not hot at all. Just stay here once, I won't go back again.

i used to like this hotel, but upon this recent stay i think this will be my last. no more. i tolerate the no soundproof room, the lack of amenities, that makes me have to call housekeeping just for shower cap or slippers. but breakfast time is bad experience, i regret buy the breakfast, since the variety just meh, the taste yah udahlah. it's like they didn't bother trying, but their outfit policy is ridiculous, no hotel's slippers but people just can smoke anywhere? why instead of telling people on dress code for breakfast that's not even worth it (even the 5 star hotel never tell us what to wear by the way) they just improve the management and provide a non smoking area… i've seen people bring their baby and force to sit near smoke person. it doesn't have to be a family friendly hotel to have decent logic and emphaty. perhaps you should train your employees (especially mbak2 who think she was the guardian of the hotel slippers rules) rather than telling people they can not use their slippers that you provide anyway, they should tell people to not smoking near the food or near babies, or simply just saying good morning have a nice day, it is basic hospitality standard. some rules not worth the ruin of other people's day. especially when you are in hospitality business. i'm glad some of the guests are also complain this ridiculous policies to the manager anyway. the smoke from the rooftop bars even enter the room. it's definitely my final stay here. thanks to the mbak who guard the breakfast dress code instead of making the guests comfortable during their stay. i don't usually make a review, but this stay was very disappointed one.

We extended our stay from 2 nights to 3 nights at Monopoli, and were very pleased with our experience. Staffs were attentive, the room was nice and the in-room dining was also enjoyable. No hassle with the check-in and check-out process. We didn't use the swimming pool area and rather explored the nice surrounding in the neighborhood. Will definitely be back.

Clean room, strategic location, quite affordable price. Complete facilities.

overall we had a pleasant stay, but the only problem is they failed to provide us with towels after they cleaned our room around 8 am to 2 pm.

I love it! My go-to place every time! And love the mezzanine room.

Great hotel in central kemang area

stay here for 1 night. the hotel is very aesthetics. very great and cross of Bajawa Cafe and Lippo Mall.

Constrained by limited parking space. And constantly directed to valet which has to add more costs, even though it should be a hotel facility because the hotel does not provide enough land.

service, satisfying, fast and friendly

Beautiful place to stay, every corner of the room was gorgeous. Top on cleanliness and amenities. If you got the upper floor room, it might disturb you by the bar music on the night, it's not a big problem for me. Overall, it's fantastic.

Cool decoration, strategic location

The water was broken while staying, but right up there.