The room was dirty, full of cobwebs. The bathroom smelled so bad my husband and I had to clean it after first contacting housekeeping for air freshener, but after cleaning it, the smell returned. That night, I asked the hotel staff for help, hoping they might have some floor cleaner to reduce the smell, but they said they didn't have any. When my husband asked for a squeegee to clean the bathroom again, they simply gave it to him. I thought they were helping me clean it. What was supposed to be a restful stay turned into an uncomfortable experience because the bathroom smelled so strong even with the door closed. This was his first and last stay at Sans Nagari. I hope other guests don't have this unpleasant experience.