8.2
Very Good
From 446 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.0

Meal

7.6

Location

8.0

Service and Facilites

7.9

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Traveler Reviews Uyen Phuong Hotel Dalat

Number of reviews per page
20
40
Customer reviews
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Nguyen C. T.
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5.0
/10
Reviewed 52 week(s) ago
The room is tiny and stuffy like a motel. The mattress is hard, the equipment is basic but the price is ridiculous. They only focus on the price, but the service and quality are crap.
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1 people find it helpful
Nguyen D. K.
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9.1
/10
Reviewed 120 week(s) ago
Khách sạn giá tốt, yên tĩnh sạch sẽ
1 people find it helpful
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Phòng sạch sẽ, thoáng mát, ở rất thoải mái ạ
1 people find it helpful
NGUYEN T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 139 week(s) ago
Exactly as introduced. Friendly reception staff. Vote 5*
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Tran X. T.
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8.8
/10
Reviewed 216 week(s) ago
Phòng giống hình. Trang thiết bị mới, sạch đẹp. Nước nóng nhanh. Nhân viên bình thường, không nhiệt tình
1 people find it helpful
Quang T. N.
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8.5
/10
Reviewed 219 week(s) ago
You are quite new. Quiet. Clean. The owner is very beautiful 😅
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1 people find it helpful
Jennie Q.
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6.1
/10
Reviewed 219 week(s) ago
The mattress does not remove the plastic sheet, so it is hard and not smooth, the pillow is very small and uncomfortable for everyone, the brush is hard, so if you are here, bring your brush to use for inconvenience ok
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4 people find it helpful
Phong N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 234 week(s) ago
The room is poorly soundproof and the room is not clean. I was arranged in room 102 (1st floor), next to the stairs. The other side is probably the bathroom of room 101, so every time that party uses it, we can hear it. Not to mention that, late at night, the guests in the other room make noise, making me sleepless. There is hardly any night when it comes to falling asleep because of the noise. Regarding the room is not clean, I can consider it because I am careful. The toilet is still garbage and the smell of beer is still strong from previous visitors. The drawers, shelves, and niches inside are stuck with dust. But maybe because the price I set is at a low level, maybe the room is not better than the hotel. In addition, I was also supported by the hotel to change the booking date, because I personally booked the wrong date.
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6 people find it helpful
Quynh H. N. T.
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8.5
/10
Reviewed 238 week(s) ago
Room is clean, fully equipped with basic amenities. The reception is friendly and enthusiastic. Hope to have a chance to come back!
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7 people find it helpful
Dinh Doan Ly
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5.8
/10
Reviewed 240 week(s) ago
Room is too small and narrow. In the basement, the room is very secret without phone reception
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1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hello, The first words would like to thank you for choosing Uyen Phuong hotel and take the time to share your experience. Through inspection, I found that I book a basement room (Basement) with a cheap room class of ~ 100k / night. The information about the room next to me has checked carefully and ranked correctly for me. Because it is a cheap class, it may be a bit inconvenient but the room is still the same picture. Thank you very much and hope to serve you better next time.
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Bui T. T.
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8.5
/10
Reviewed 241 week(s) ago
Everything is okie a bit hard.
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3 people find it helpful
LE
icon-origin-TRAVELOKA
9.7
/10
Reviewed 246 week(s) ago
clean hotel. too cheap ... will continue to support
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6 people find it helpful
Tung N.
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8.8
/10
Reviewed 256 week(s) ago
Nice staff, if you have the opportunity to come back, will definitely choose Uyen Phuong, hoping to still get check in as early as the day before
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5 people find it helpful
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Ngoc H. T.
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9.7
/10
Reviewed 256 week(s) ago
The hotel is clean. Full facilities. Friendly and thoughtful reception. The hotel is located in a quiet area and close to the city center and commercial area.
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4 people find it helpful
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Tran T. D.
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9.4
/10
Reviewed 258 week(s) ago
The hotel is quite near the center. Good in the price range under 200k. Front desk handling flexibility. Dalat is cool but still has mosquitoes.
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7 people find it helpful
Hai T. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 260 week(s) ago
I find the price so quite bewildered. But when I checked in, I was satisfied. Room is clean, tidy, friendly staff enthusiastic consultants. Will come again if given the opportunity.
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11 people find it helpful
Hiu H.
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5.5
/10
Reviewed 263 week(s) ago
The toilet has a bad smell and cannot clean the dirty floor, the toilet door is hard to close to other rooms when it is closed to make noise
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6 people find it helpful
Accommodation's Reply
10 Jun 2020
Hi Hieu, Thank you for believing in your choice and taking the time to share your experience. Uyen Phuong hotel apologized to him for the problems he encountered. Currently the hotel has trained staff and will improve the quality of service better. Thanks and hope to see you again someday.
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QUACH T. Q.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 274 week(s) ago
With that price, the accommodation is acceptable. The downside is that it is a bit far from the center if walking and narrow paths if traveling by 29 seats or more. If you have your own car or motorbike, that's fine
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10 people find it helpful
Duy P.
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Backpacking
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5.1
/10
Reviewed 275 week(s) ago
Noisy, cramped, dirty on the floor
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5 people find it helpful
Nguyen T. H. T.
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Romantic
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6.3
/10
Reviewed 275 week(s) ago
I really don't know if the hotel has a room in the basement, but if you know you don't want to book anything :))))
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4 people find it helpful
Accommodation's Reply
09 Mar 2020
Hello Ms. Thuy, Thank you for choosing and spending time sharing your experiences about Uyen Phuong Hotel. Through testing, I found that I booked a standard room, all the standard room types are the same in terms of facilities and as on the picture I have booked. However, because Da Lat's terrain was mostly sloping, most hotel owners took advantage of it to build down the slope. Although it is called the basement, there are still skylights, light and airy atmosphere. Hope the next time will be more attentive service. Thank you Sister.
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