Overall Ratings & Reviews Aston Banyuwangi Hotel & Conference Center

Dear I*a, Thank you very much for your positive review! We are very happy to know that you and your family enjoyed your stay at Aston Banyuwangi, especially with our strategic location in the city center. We hope you had a pleasant family vacation, and we look forward to your next visit! Best regards, Catur Rahmadi, S.M. General Manager

Dear Bapak Daroe, Thank you very much for your kind words. We are delighted to hear that you experienced a speedy check-in, enjoyed the friendly service from our breakfast waiters, and had a comfortable rest in our beds. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back to ASTON Banyuwangi Hotel & Conference Center soon! Warm regards, Catur Rahmadi, S.M. General Manager

Dear E*o, Thank you very much for your positive review! We are very pleased to know that Aston Banyuwangi's location made it easy for you to access your work trip and the city center. We hope to continue being your convenient choice while in Banyuwangi. Best regards, Catur Rahmadi, S.M. General Manager

Dear P*u, Thank you so much for your positive review! We are delighted to hear that our staff, especially Della at the front desk, provided friendly service that made you feel at home. We will pass on your appreciation to Della—she will be delighted to hear it! We look forward to your next visit to Aston Banyuwangi. Best regards, Catur Rahmadi, S.M., General Manager

Dear S*l, Thank you for your review and feedback. We are pleased to know that you found our room clean and comfortable during your stay. Regarding location, we are located slightly outside the city center to provide a quieter and more comfortable atmosphere for our guests. However, we also provide shuttle services and transportation information to facilitate your mobility while in Banyuwangi. We hope to welcome you back to Aston Banyuwangi for a pleasant stay. Best regards, Catur Rahmadi, S.M. General Manager

Dear Mr./Ms. r*y, Thank you very much for your review and feedback. We are pleased to know that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the quality of our food. We also noted your feedback regarding the size of the family room for 3 adults, and will take this into consideration in the future to provide better comfort for our guests. We hope to welcome you back to Aston Banyuwangi for an even more satisfying stay. Warm regards, Catur Rahmadi, S.M. General Manager

Dear Ms. Ellyani, Thank you for your positive review! We're glad you enjoyed your stay at Aston Banyuwangi, especially with the diverse and delicious food options. We look forward to welcoming you back for another enjoyable experience! Best regards, Catur Rahmadi, S.M. General Manager

Dear Mr. Achmad, Thank you for this brief but very pleasant review! We are delighted to know that you felt comfortable during your stay at Aston Banyuwangi and enjoyed the variety and taste of our breakfast. Reviews like this motivate our team to continue maintaining the quality of our services and facilities. We look forward to your next visit. Best regards, Catur Rahmadi, S.M. General Manager

Dear Mr. Achmad, Thank you for this brief but very pleasant review! We are delighted to know that you felt comfortable during your stay at Aston Banyuwangi and enjoyed the variety and taste of our breakfast. Reviews like this motivate our team to continue maintaining the quality of our services and facilities. We look forward to your next visit. Best regards, Catur Rahmadi, S.M. General Manager

Dear Mrs. Laila, Thank you very much for your trust in choosing Aston Banyuwangi as your place to stay, even if it's just for transit. We are very happy to know that you are always satisfied with the cleanliness of our rooms and the friendliness of our staff. Reviews like this really encourage our entire team to continue to maintain the quality of service. We look forward to your next visit! Warm regards, Catur Rahmadi, S.M. General Manager

Dear Mr./Ms. Maulani, Thank you very much for your trust and positive review! It's great to know that ASTON is always your choice because of the quality we maintain. Reviews like this motivate our entire team to continue providing the best service for every guest. We look forward to your next visit at Aston Banyuwangi! Best regards, Catur Rahmadi, S.M. General Manager

Dear l*l, Thank you for sharing your experience with Aston Banyuwangi. We are pleased to know that you were overall satisfied with our service and facilities. However, we also apologize for the unpleasant experience with the food you ordered. We greatly appreciate this feedback and will immediately forward it to the culinary team for evaluation and future improvements. We look forward to welcoming you back with an even more perfect experience on your next visit. Best regards, Catur Rahmadi, S.M. General Manager

Dear Ms. Dina, Thank you so much for sharing your wonderful experience with Aston Banyuwangi! We are delighted to have been able to assist you during this crucial time. We are also delighted that you were happy with the early check-in and room upgrade—the satisfaction of guests like you is our happiness too. See you on your next visit! Best regards, Catur Rahmadi, S.M. General Manager

Dear Mr. Margo, Thank you very much for your positive review. We are delighted to hear that you felt comfortable and enjoyed the tranquil atmosphere and cleanliness of your room during your stay at Aston Banyuwangi. Guest satisfaction is our top priority, and comments like this inspire our team to continue providing the best service. We look forward to welcoming you back for another enjoyable stay! Best regards, Catur Rahmadi, S.M. General Manager

Dear Mr Tofan, Thank you for taking the time to share your experience. First and foremost, please accept our sincerest apologies for the inconvenience you encountered regarding the room assignment. We understand how important a non-smoking room is, especially when traveling with children, and we deeply regret that we were unable to meet this expectation during your stay. While we are glad to hear that our staff remained polite and courteous, we fully acknowledge that this situation should not have occurred. Your feedback has been shared with our front office and reservations team to ensure that special requests particularly those related to health and comfort are given the utmost priority moving forward. We truly appreciate you bringing this matter to our attention, and we hope to have the opportunity to provide a much better experience during your next visit. Warm regards, Catur Rahmadi, S.M. General Manager

Dear Ms. Yuni, Thank you very much for sharing your experience staying at Aston Banyuwangi Hotel & Conference Center. We are very happy to know that you enjoyed the comfort of our Family Room, including the soft mattress, cool air conditioning, and food, especially your favorite fried vermicelli. We are also happy that you participated in the towel folding activity at our hotel. We apologize for the inconvenience related to the sound that can still be heard from outside the room. Your input is very important and we will follow up on it to improve comfort in the future. We look forward to welcoming you back on your next visit to Banyuwangi. See you again, and thank you for recommending us. Warm regards, Catur Rahmadi, S. M. General Manager

Dear d*a, Thank you very much for your positive review! We are very pleased to know that our breakfast time gave you the comfort to wake up more relaxed without rushing. We always try to provide the best service so that our guests feel satisfied and can enjoy their rest time optimally during their stay at aston banyuwangi. We believe that a pleasant stay experience is not only about the facilities and services, but also how we can adjust the time to suit the needs of our guests. Therefore, we are committed to continuously improving the quality of our services in all aspects. Hopefully your next visit with us will also be enjoyable. We look forward to welcoming you back to aston banyuwangi Hotel & Conference Center. Warm regards, Catur Rahmadi, S. M. General Manager