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Traveler Reviews Grand Majang Hotel
Number of reviews per page
20
20
40
40
Customer reviews
S***t
Business
6.5
/10
Reviewed 2 week(s) ago
-The phone has no cable. -The TV can't be watched, it's not connected, it's just a display.
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Verified Traveler
Leisure
10.0
/10
Reviewed 9 week(s) ago
The staff is very cooperative, and comfortable.
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HM
Hendriets M. N.
Business
9.3
/10
Reviewed 11 week(s) ago
Comfortable to stay, but the food is less varied.
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R***t
Business
8.5
/10
Reviewed 11 week(s) ago
Staying during Ramadan can include takjil (break-the-fast snacks) delivered to your room. The strategic location is conveniently located, close to everything.
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Verified Traveler
Transit
8.5
/10
Reviewed 21 week(s) ago
The room is quite clean, the shower water is strong. The internet wifi network is not strong enough and the TV in the room is not active. I have asked the FO for help but it still doesn't work.
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A***d
Transit
8.5
/10
Reviewed 21 week(s) ago
Overall, it's good. Hopefully, it can be further improved in all aspects in the future, even the small details must be kept in mind.
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Winda A.
Business
10.0
/10
Reviewed 21 week(s) ago
A decent place to stay in Ternate. The location is easy to find, as it's in the city center. There's an Alfamidi for shopping.
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Winda A.
Business
10.0
/10
Reviewed 21 week(s) ago
A comfortable experience while waiting for an early morning flight. Located in the city center with easy access. Adjacent to Alfamidi, it's convenient for urgent shopping or just grabbing a snack. I recommend this place.
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D***y
8.0
/10
Reviewed 24 week(s) ago
Starting from the hallway to the room, it smells of cigarettes.
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M***A
9.7
/10
Reviewed 25 week(s) ago
Everything is fine, but now it's not like the last few months when I stayed there, we could give dispensation for check-in and check-out times... now the rules are the same as other hotels.
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E***a
8.4
/10
Reviewed 25 week(s) ago
The location is okay, but the TV doesn't broadcast. Check-in is still waiting for cleaning even though it's already 3:30.
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1 people find it helpful
A***l
8.5
/10
Reviewed 26 week(s) ago
The hotel is clean, the service is friendly.
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B***o
10.0
/10
Reviewed 26 week(s) ago
It's really great and always the best
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DC
Devidson C. D. K.
Staycation
8.5
/10
Reviewed 27 week(s) ago
The hotel staff was friendly and the service was prompt. The rooms and bathrooms were clean.
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3 people find it helpful
A***i
Business
8.5
/10
Reviewed 28 week(s) ago
The hotel is clean... The breakfast is delicious.
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FITRIA M. R.
Leisure
10.0
/10
Reviewed 38 week(s) ago
It is true that this is the best hotel, both in terms of service, facilities and staff, it is very satisfying.
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2 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you, sir/madam, for your review. Please don't get bored staying at our hotel, sir/madam.
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M***A
Leisure
10.0
/10
Reviewed 38 week(s) ago
The point is that all the facilities, services and attitudes of the staff are starting to be very pleasant and satisfying...
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Accommodation's Reply
12 Oct 2025
Thank you, sir/madam, for your review. Please don't get bored staying at our hotel, sir/madam.
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YM
Yessy M. E. W.
8.4
/10
Reviewed 43 week(s) ago
Breakfast is served a bit later, starting at 7 a.m.
We recommend an earlier breakfast, similar to typical hotel breakfasts, which are between 6 and 10 a.m.
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N***d
10.0
/10
Reviewed 44 week(s) ago
Amazing, really great. The room service is very friendly.