Dear Ms. V*a. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of the hotel options in Bekasi city and we also thank you for the advice you gave in the comments column on Traveloka on June 8, 2025. Previously, we would like to apologize to you for any inconvenience regarding our inadequate bathroom. Your advice is our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to get the opportunity from you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael s p mustamu. Hotel Manager.