Overall Ratings & Reviews EG Hotel

There was no broom in the room, so those who stayed for 3 nights had a hard time cleaning their room.

Counter reception staff working no efficient.

Cukup selesa dengan harga seperti itu AC dingin, dapat kopi dan juga teko air panas, untuk mandi air panas cukup panas

It's quite comfortable to stay at a cheap price, you can get free coffee and there's also a jug to cook hot water, if you go to Johor, you'll definitely come back again

Reception should be friendlier.

Wrong room: booked twin bed room but given queen size bed, receptionist reply: not available. Cleanliness: dirty, floor sticky, bed sheets still can see hair, and blood stain? Toilet bowl with hair as well. Security: no secure when the door latch broken. Air conditioner too noisy. Room is not sound proof. The price with this condition, might as well stay in motel

The small room is like sitting in a dormitory, the bed doesn't itch, it's not very comfortable if you have to do it, where do you want to go? Just give up.

The receptionist kind of unfriendly and I've waited there about half an hour but when the receptionist came he didn't even smile nor say sorry for me cause waited him like half an hour.

Bilik air terlalu kecil. Pancuran air pun patah.

The receptionist didn't open the door by the time I arrived from a long trip in the middle of the night. How dare.

The room wall paint already dirty and you can see lot of moth there. The bathroom also terrible.

1 toilet to small and sometimes no hot water reason given no many people use

I'm stay there because need go to immigration office.. that office near from hotel can walk, but because rain I'm go by grab only 5 rm

In my opinion it's not a hotel but a hostel. no elevator, very small rooms and no other services. I stayed 2 nights, Already asked to be cleaned it was not cleaned at all. Mineral water is only given 1 time when it comes, there is a deposit of 50 ringit. I will never want to stay at eg hotel again.

the space of the room quite small, it's difficult for the Muslim to pray

The room I booked was not the same as the picture. TV no broadcast and near rview said there is a lift but ble smpai not de lift.

room are small but acceptable, reception is very slow, and beware if you bought ticket from agent, they don't honor discount rates well, I was only given one room instead of two because I paid to low for their standard, the rates is too good for them

Not enough space for prayer.. Not Muslim friendly

The hotel uses public parking which charges parking. Hotel staffs during checked in failed to adequately inform us on this. We were of the opinion that being a weekend there is no parking charge. Unfortunately it was not. We were slammed with a parking summon on Sat 15.9.2018 about 1015 am. When confronted why we were not alerted the hotel reception staff claimed that she had told us when we checked in. We do not even have a parking coupon since we are from outstation. And we were aslo unaware the Majlis Bandaraya charges parking on weekend. The hotel could easily purchase coupon in advance and place it on guests car and chrge back guest during check out. To us its simple matter which the hotel could have organised but miserably overlooked. Very unprofessional and guests unfriendly.

Too small for two person in one room. Service also very slow.