Louis Kienne Pemuda

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Overall Ratings & Reviews Louis Kienne Pemuda

Traveloka (4,322)
Other sources (2)
8.4
Very Good
From 4,322 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.5

People often mention about Louis Kienne Pemuda
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Distance to City Center (190)
Bedroom (162)
Staff Friendliness (157)
Bathroom (139)
Ambiance (134)
Surroundings (130)
Accessibility (130)
Room Space (129)
Family Friendly (119)
Hotel Area (114)
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Traveler Reviews Louis Kienne Pemuda

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40
Customer reviews
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Indah P.
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Leisure
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9.7
/10
Reviewed 1 day(s) ago
The room I stayed in was spacious, comfortable and clean, but when it rained, it turned out that there was quite a heavy water seepage.
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Accommodation's Reply
12 Jun 2026
Dear Ms. Indah P., Please be informed that Louis Giann Pemuda Semarang Hotel thanks you for taking the time to share your experience during your stay. We apologize for any inconvenience you may have experienced and have forwarded this matter to the relevant department. We are committed to continuously improving our services to ensure your comfort and a memorable stay. Your feedback and comments are invaluable in helping us improve our products and services in the future. We welcome you back to our hotel so that we can address any negative impressions that may have occurred. Thank you. Sincerely, Customer Service Manager
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M***d
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8.3
/10
Reviewed 2 day(s) ago
The only thing that is lacking is that the toilet facilities at the swimming pool are not very clean.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Chandra L.
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10.0
/10
Reviewed 4 day(s) ago
The staff is friendly and always helpful, and it's definitely worth it. Polls are friendly and access is easy.
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Tarmudji K.
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9.7
/10
Reviewed 4 day(s) ago
It was only here that I was lent two room access cards, so I could get in and out of the elevator without disturbing those who were resting in the room.
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Accommodation's Reply
10 Jun 2026
Dear Mr. Tarmudji, This is a brief message from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience at Louis Giann Pemuda Semarang Hotel. We hope you enjoyed your stay and we apologize for any shortcomings in our service. Your feedback and comments are very important to us and we will use them to improve our products and services in the future. We welcome you back to our hotel again so that we can address any negative impressions that may have occurred. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
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8.5
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly and helpful, both at check-in and check-out, and whenever we needed anything. Thank you.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our sincere gratitude for taking the time to share your experience during your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome your family back again in the future. Sincerely, Customer Service Manager
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R***y
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Business
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9.7
/10
Reviewed 6 day(s) ago
kids friendly. overall pleasant stay. however restaurant can be further improved
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our sincere gratitude for taking the time to share your experience during your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome your family back again in the future. Sincerely, Customer Service Manager
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evi k.
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9.4
/10
Reviewed 1 week(s) ago
I stayed with my family and booked 2 rooms. There were a sky pool and playground in it. Love it. Kids were so happy. The staff were also friendly and great. It was a wonderful and memorable stay. I’ll be back to LK Pemuda 💙
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Accommodation's Reply
10 Jun 2026
Dear Ms. Avi, Greetings from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience at Louis Giann Pemuda Semarang Hotel. We are delighted to hear that you enjoyed your stay. We will continue to strive to improve our products and services in the future to ensure our guests are happy and comfortable, which is our priority. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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S***i
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10.0
/10
Reviewed 1 week(s) ago
Friendly staff, fun facilities for kids.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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V***a
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Leisure
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9.1
/10
Reviewed 1 week(s) ago
Booked two rooms because the hotel was full, we were upgraded to an apartment with two bedrooms, three bathrooms, a kitchen, a dining room, and a movie room at no additional cost. It's fully equipped for both staycations and business trips. The bathroom floor needs to be extra careful because it's slippery and dangerous. So far, everything is good. We didn't try eating at the hotel. The elevator was a bit slow, perhaps because it was the holiday season, as it was crowded. If you're bringing a vehicle, be careful when parking; it's safer for small or medium-sized cars.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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W***i
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Staycation
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8.7
/10
Reviewed 1 week(s) ago
The atmosphere and environment are comfortable, child- and family-friendly. The room and bathroom were lacking in cleanliness, with traces of trash and belongings from previous guests remaining. The tissues in the room were not refilled. The door was very heavy (it required some effort to close it). The room was not soundproof (sounds from the adjoining room were slightly disturbing).
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to write a review about your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We hope to welcome you and your family back again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Verified Traveler
icon-Staycation
Staycation
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9.1
/10
Reviewed 2 week(s) ago
Overall it's good and pleasant, only the room is not soundproof and parking access is narrow.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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A***A
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Staycation
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6.3
/10
Reviewed 2 week(s) ago
Scam, the restaurant only has a 2-star hotel menu. Calls from the receptionist's room on the 28th went unanswered. The TV was dark, like in a village. The Wi-Fi was weak.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback on your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. We apologize for the several complaints you received during your stay, particularly regarding issues with the restaurant menu, Wi-Fi, facilities, and services that you found unsatisfactory. We have discussed these matters with the relevant departments and will implement overall improvements to prevent such incidents from happening again in the future. Thank you again for your understanding and cooperation. Thank you. Sincerely, Ratih Maulinda, Customer Service Manager
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Muhammad M.
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Transit
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9.4
/10
Reviewed 2 week(s) ago
Very good, I recommend to all users of this application
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Accommodation's Reply
02 Jun 2026
Dear Mr. Muhammad M., Sincerely yours, from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience staying at Louis Giann Pemuda Semarang Hotel. We hope you enjoyed your stay and we will continue to strive to improve our products and services in the future. We look forward to welcoming you back to our hotel again. Thank you. Sincerely yours.
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The room is comfortable but the soundproofing is not optimal, the food is not very varied 😊
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Muhammad R. P.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
The room is comfortable, but unfortunately the breakfast is not to my taste.
1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Mr. Muhammad R.P. Warm greetings from Hotel Louis Kienne Pemuda Semarang. Thank you for taking the time to write about your experience during your stay at our hotel. Your suggestions and feedback are very important to us in helping us improve the quality of our products and services. We apologize for the several complaints you encountered during your stay, particularly regarding the breakfast menu, which was less than satisfactory. We have discussed this with the relevant departments and will make comprehensive improvements to prevent a recurrence. Once again, we apologize for any inconvenience. Thank you. Sincerely, Guest Services Manager
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Sari R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Please improve the accuracy of service, the shampoo soap in the bathroom is out of stock and has not been refilled.
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Accommodation's Reply
30 May 2026
Dear Ms. Sari R., Sincerely yours, from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are very pleased that you were comfortable during your stay at our hotel. We apologize for the issue you experienced regarding the soap and shampoo that we overlooked as we do not always replenish them. We have informed the relevant department to improve this in the future. We are committed to continuously improving our products and services to ensure all our guests feel happy and comfortable, which is our personal satisfaction. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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l***y
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 3 week(s) ago
Parking is difficult and steep. There are cockroaches in the bathroom. Okay, just once.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. We apologize for some of the complaints you experienced during your stay, particularly regarding parking issues, bathroom cleanliness, and other unsatisfactory facilities and services. We have discussed these matters with the relevant departments and will implement overall improvements to prevent such incidents from recurring in the future. Thank you again for your understanding and cooperation. Sincerely, Ratih Maulinda, Customer Service Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Because it was late at night and I was a bit annoyed, it turned out the room upgrade was incredibly cool, nice, and good.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The rooms are clean, fragrant, and comfortable. The service is friendly. However, the food isn't very varied.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Overall, it's pleasant and comfortable. However, the food isn't very varied for a 4-star hotel.
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Accommodation's Reply
26 May 2026
Dear valued guest, this is the Louis Kienne Pemuda Semarang Hotel. We sincerely thank you for sharing your valuable feedback during your stay. Your valuable feedback and comments are a vital asset in maintaining the quality of our hotel products and services. We deeply appreciate your understanding once again. We sincerely apologize if we fell short of your and your family's expectations in any way. We look forward to welcoming you and your family again in the future. Thank you. Sincerely, Lati Maulinda, Head of Customer Service.
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Number of reviews per page
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