Dhika Serenity Jatinangor

Explore Dhika Serenity Jatinangor
8.4
Very Good
From 1,525 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.5

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Staff Friendliness (72)
Ambiance (59)
Bedroom (58)
Hotel Area (49)
Family Friendly (47)
Surroundings (44)
Accessibility (42)
Bathroom (42)
Room Space (41)
Wifi (40)
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Traveler Reviews Dhika Serenity Jatinangor

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40
Customer reviews
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel staff is friendly. The view from the back of the hotel is stunning. The breakfast menu is limited, with not many choices.
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Accommodation's Reply
07 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Risna R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable, the swimming pool is okay, the food is delicious.
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Accommodation's Reply
20 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The location is good, and the staff service is also good. The quality of the beds could be improved, as the pillowcases smelled unpleasant. The breakfast variety is also limited.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 4 week(s) ago
This was my second stay here. This time I got room GF02, which I found uncomfortable because it was close to the elevator, so I could always hear people chatting and walking around. It was very noisy. I booked a superior double room, but the beds were twin beds combined, resulting in a crease in the middle, making for uncomfortable sleeping. Some of the wallpaper in the room was peeling off as well. The staff were friendly, and the breakfast was quite good. I'd like to try staying here again next time, hopefully the room comfort will be improved. Thank you 🙏
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Accommodation's Reply
17 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
I didn't like the room. It was incredibly noisy everywhere, and the view wasn't great at all, facing Indomaret. For a room that was more expensive than the garden view, I expected more.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The place is really good, you won't be disappointed.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The breakfast was salty chicken. Overall, it was good: the room was comfortable, clean, and fragrant.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Breakfast has minimal variety and tastes ordinary, the TV is not Android and there are not many channels, the room is not soundproof.
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1 people find it helpful
Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It was a bit confusing entering the hotel from the basement due to the lack of signage. Because it's part of the apartment complex, access is required using a card. The access card must be collected from the lobby, and getting to the lobby was a bit difficult because the parking lot in front of the lobby was full. Hopefully, the service can be improved.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms and hotel grounds are quite clean, with a nice view of the Ring Bridge. The staff is friendly. The breakfast is quite tasty. It's perfect for a staycation or some me-time.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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achmad b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Hotel staff is friendly, rooms are clean.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Rico R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The staff is friendly, the room cleanliness is just so-so, and there should be more chairs at the swimming pool, okay?
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Accommodation's Reply
06 May 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
friendly staff, clean rooms, what I like the most is the swimming pool facing nature, love it all
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2 people find it helpful
Accommodation's Reply
05 May 2026
At Thika Serenity Hotel, we are honored to welcome your family. You're absolutely right; we always strive to provide the highest quality rooms, services, and food to ensure your satisfaction throughout your stay. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's a comfortable place for those stopping to rest after a long journey. Recommended
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1 people find it helpful
Accommodation's Reply
03 May 2026
At Thika Serenity Hotel, we are honored to welcome your family. You're absolutely right; we always strive to provide the highest quality rooms, services, and food to ensure your satisfaction throughout your stay. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
I actually had a comfortable stay at this hotel, but I got lost because the map location wasn't right. The service and facilities need improvement, especially cleanliness. The food was lacking, lacking variety. The kwetiau (rice noodles) were very sweet. When people were ready for breakfast, many of the meals weren't ready yet.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
It's very comfortable to stay here, the location is not far from ITB and Unpad. The hotel is clean, fragrant, the swimming pool is also spacious, the view of the bridge is like that. The bed is soft, the interior is quite okay, but the TV is not a smart TV, otherwise it's not a problem. There is an Indomaret next to the hotel. Breakfast is a buffet, although the menu is not extensive but it is sufficient. In terms of taste, it is not very delicious but it is still swallowed. Overall, it is very good for those who want to book a room here, don't hesitate.
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1 people find it helpful
Accommodation's Reply
11 Apr 2026
At Thika Serenity Hotel, we are honored to welcome your family. You're absolutely right; we always strive to provide the highest quality rooms, services, and food to ensure your satisfaction throughout your stay. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Best even though it was my first time staying here
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Accommodation's Reply
04 Apr 2026
At Thika Serenity Hotel, we are honored to welcome your family. You're absolutely right; we always strive to provide the highest quality rooms, services, and food to ensure your satisfaction throughout your stay. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The location is easy to reach, not far from the busy center of Jatinangor but not crowded, plenty of parking access (basement parking), clean, comfortable, soundproof rooms, all facilities function normally, the staff are friendly and communicative, breakfast is okay, overall quite satisfying and according to expectations, next time hopefully there will be an opportunity to stay here again
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Accommodation's Reply
04 Apr 2026
At Thika Serenity Hotel, we are honored to welcome your family. You're absolutely right; we always strive to provide the highest quality rooms, services, and food to ensure your satisfaction throughout your stay. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
Second time staying here, the hotel facilities, room, bathroom, toiletries, swimming pool are still okay as before, but the food is different. Yesterday my family and I had a salty breakfast, please pay more attention to the quality of the food, even though the food was delicious when we first stayed, but thank you app for facilitating the hotel well.
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1 people find it helpful
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Wika A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The regulars staying here are quite comfortable, the food is sufficient, delicious, complete.
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Accommodation's Reply
11 Apr 2026
At Thika Serenity Hotel, we are honored to welcome your family. You're absolutely right; we always strive to provide the highest quality rooms, services, and food to ensure your satisfaction throughout your stay. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Number of reviews per page
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40