8.4
Very Good
From 1,380 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.1

Location

8.4

Service and Facilites

8.5

People often mention about Dhika Serenity Jatinangor
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Staff Friendliness (49)
Ambiance (39)
Bedroom (38)
Surroundings (34)
Hotel Area (32)
Family Friendly (30)
Accessibility (29)
Bathroom (29)
Wifi (28)
Room Space (28)
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Traveler Reviews Dhika Serenity Jatinangor

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40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
The staff is very friendly....cool weather...beautiful view
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Accommodation's Reply
27 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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A***i
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Business
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6.2
/10
Reviewed 3 week(s) ago
The chicken side dish had expired and couldn't be eaten. There were no other side dishes. Breakfast on September 11, 2025 The receptionist didn't provide any information about where breakfast was from the moment we arrived. The security guard didn't provide any information about parking, just sitting at the table. As with most hotels, when guests arrive, they'll ask if they've booked or not. Please park here. This wasn't the case; the security guard just remained silent.
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Accommodation's Reply
28 Sep 2025
We apologize for your experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding our service and will do our best to improve it. We hope that when you return to our hotel in the future, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Best regards, Dhika Serenity Jatinangor
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W***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying here is comfortable with a beautiful view of the pool and bridge, it feels so beautiful to see the view every time you wake up.. the balcony, although small, can be opened and can make beautiful photos.. The bedroom is standard hotel, a little bumpy but so far it is still comfortable. The staff is also friendly.. the breakfast menu is not much but it is enough for an affordable price, everything is there 👍🏻 will come back again later
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Accommodation's Reply
09 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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A***d
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Transit
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9.4
/10
Reviewed 4 week(s) ago
Very strategic location for Jatinangor area and comfortable bed to rest.
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Accommodation's Reply
08 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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Fazhry F.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Beautiful view, stunning bridge, awesome room
1 people find it helpful
Accommodation's Reply
27 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff are very friendly and helpful
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Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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I***a
icon-Business
Business
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9.1
/10
Reviewed 5 week(s) ago
Comfortable enough for business trips, but the breakfast variety needs to be improved. Thank you. Always be successful.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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N***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
11-1 am I heard a loud noise, I don't know if it was water or what... it was so disturbing that I woke up, I've stayed here many times... now I'm less awake and there are lots of mosquitoes
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Accommodation's Reply
01 Sep 2025
We apologize for your experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding our service and will do our best to improve it. We hope that when you return to our hotel in the future, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Best regards, Dhika Serenity Jatinangor
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P***i
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
Room was not cleaned properly
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Accommodation's Reply
01 Sep 2025
We apologize for your experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding our service and will do our best to improve it. We hope that when you return to our hotel in the future, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Best regards, Dhika Serenity Jatinangor
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R***a
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Every time I go to Bandung, I always check in at the hotel here.
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Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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M***a
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
We stayed on August 3, 2025, to accompany our child to pick up their alma mater jacket at Unpad. I was very impressed with the friendly receptionist and the neat and beautiful room layout. The breakfast was also quite extensive, and of course, the view and swimming pool were beautiful and Instagrammable.
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3 people find it helpful
Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards, Dhika Serenity Jatinangor.
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L***a
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the view from the room is nice.
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Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards, Dhika Serenity Jatinangor.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great atmosphere, great view... Friendly service
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Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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s***n
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Transit
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10.0
/10
Reviewed 8 week(s) ago
Clean room, pool view, cool AC. This hotel's icon... the view of the railway bridge. Restaurant food includes fried rice, stir-fried vegetables, spicy grilled chicken, yellow rice, buryam, chocolate cereal, watermelon, papaya, nutrijell pudding, and strawberry butter toast. Not bad.
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Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards, Dhika Serenity Jatinangor.
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G***t
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
Access to the accommodation requires careful consideration as the roads need repair and are not wide enough. Otherwise, it's fine.
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Accommodation's Reply
01 Sep 2025
We apologize for your experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding our service and will do our best to improve it. We hope that when you return to our hotel in the future, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Best regards, Dhika Serenity Jatinangor
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L***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Sorry, the photos were accidentally deleted. The location is quite strategic, close to the Unpad campus. From behind the hotel, you can see the mysterious Jatinangor Ring Bridge. The bridge is a bit spooky, but the hotel itself isn't. The hotel is integrated with an apartment. It's quite comfortable, with good facilities at a competitive price.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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Elfrida D.
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Staycation
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8.5
/10
Reviewed 9 week(s) ago
Beautiful Views at the Pool I stayed in a standard twin-bed room. The room was very small, a room that was supposed to be for one person, but it was squeezed into a twin bed, making it cramped. The bed was comfortable. The sink was outside the bathroom. Mineral water and a water boiler were provided. The large windows faced the outside, allowing plenty of light when the curtains were open. There was a small window that could be opened to let in fresh air. The room was clean. The most special thing was the beautiful view from the pool. The pool is outdoor, with an infinity pool concept, offering a truly beautiful view. The staff were friendly, helpful, and quick to respond. Furthermore, there's an Indomaret on the premises, making it easy to buy toiletries and breakfast. Value for money is okay, overall.
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Accommodation's Reply
01 Sep 2025
We apologize for your experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding our service and will do our best to improve it. We hope that when you return to our hotel in the future, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Best regards, Dhika Serenity Jatinangor
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L***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
A hotel combined with an apartment. Strategically located near campus. Very close to residential areas. Good facilities for the price. The staff is quite friendly. Everything works, including hot water.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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S***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The view is nice, the air is cool and it's close to the city, but parking for check in or check out is a bit difficult, it's too narrow.
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Accommodation's Reply
01 Sep 2025
We apologize for your experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding our service and will do our best to improve it. We hope that when you return to our hotel in the future, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Best regards, Dhika Serenity Jatinangor.
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N***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and very helpful. The rooms are minimalist and not very large, but just right for one or two people. The rooms are comfortable for studying, with a comfortable desk. There's a sink and refrigerator. The bathroom has a working water heater. There's an Indomaret downstairs, so it's not a hassle. There's a balcony too! The location is close to schools, so it might be a bit noisy in the mornings when there are ceremonies. It's a family-friendly place, and many students stay there. For the price and the facilities provided, I give it a 9/10 rating. If my family comes to Jatinangor, I'll stay here again.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dhika Serenity Hotel We are honored to have hosted your family. You are right, we always ensure that our rooms, services, and food are of the highest quality to ensure your satisfaction during your stay here. Thank you for your support. Best regards. Dhika Serenity Jatinangor
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Number of reviews per page
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