ZURI Express Jimbaran

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Overall Ratings & Reviews ZURI Express Jimbaran

Traveloka (895)
Other sources (19)
8.7
Very Good
From 895 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.9

Service and Facilites

8.8

People often mention about ZURI Express Jimbaran
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Bedroom (18)
Surroundings (17)
Accessibility (17)
Staff Friendliness (17)
Ambiance (13)
Room Space (13)
Bathroom (12)
Hotel Area (12)
Family Friendly (11)
Wifi (11)
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Traveler Reviews ZURI Express Jimbaran

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Customer reviews
Lola P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are beautiful, well-maintained, fully equipped, very clean, and the staff is very friendly. If I come to Jimbaran again, I will definitely stay here. Thank you.
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Accommodation's Reply
13 Apr 2026
Thank you so much for this positive review! We are delighted to hear that you were satisfied with the well-maintained rooms, complete amenities, and cleanliness at Zuri Express Jimbaran Hotel. We especially appreciate your compliments on the friendliness of our staff, which is a great encouragement to the entire team. We are also very happy to hear that you plan to stay with us again on your next visit to Jimbaran. We are always ready to welcome you back with the best service. Thank you for your trust! Sincerely, Yon Eric Furman Kunjung, Hotel Manager, Zuri Express Jimbaran Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My go-to hotel when I'm on assignment in Bali. Ambiance/Facilities: complete. Food: fresh. Staff: very friendly. Highlights: lots of culinary options around the hotel. Price: cheap for a 3-star hotel. Location: near Jimbaran beach and Udayana University.
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1 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Mr. G*t, Thank you so much for your review and your trust as a loyal guest! We are delighted to know that Zuri Express Jimbaran is your choice every time you are in Bali for work. We are proud to hear that you were satisfied with the atmosphere, comprehensive facilities, fresh food, and friendly and helpful staff. We are also pleased to know that our location near Jimbaran Beach and Udayana University, as well as the many dining options around the hotel, made your stay convenient. We always strive to provide the best at competitive prices for a 3-star hotel. We hope to welcome you back again on your next visit! Sincerely, Jon Eric Furman, Hotel Manager, Zuri Express Jimbaran
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Dimas F.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
I had an amazing stay at the hotel. During check-in, I was assisted by Apry and Rahmat at the front desk. They were very warm, welcoming, and incredibly helpful. I was also personally greeted by the hotel manager, Pak Erick, which made the experience feel even more special. Everything went smoothly during my stay. There was a small issue with the water heater, but after informing Rani, it was handled quickly and fixed accordingly. A special shout-out to Pak Erick, the great person behind the hotel’s excellent service and hospitality. The Front Office team Apry, Rahmat, and Rani were truly superb and made my stay even more memorable with their attentive and genuine service. Highly recommended hotel with an outstanding team. I will definitely be back.
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Accommodation's Reply
29 Mar 2026
Dear Mr Dimas F Thank you so much for sharing such a wonderful and detailed review. We are truly delighted to hear that you had an amazing stay with us. It’s especially rewarding to know that Apry and Rahmat provided a warm and welcoming check-in experience, and that Rani was able to assist you promptly with the water heater issue. Your kind recognition of their efforts means a great deal to all of us. We are also very pleased that the personal greeting from Pak Erick added a special touch to your stay. Your appreciation for his leadership and the team’s hospitality will certainly be shared with everyone—it will motivate us to continue delivering exceptional service. Your recommendation truly means the world to us, and we are honored to have been part of your memorable stay. We look forward to welcoming you back again for another fantastic experience. Warm regards, Yon Erick Firman Kuncung Hotel Manager Zuri Express Jimbaran
A***f
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The price is okay. The location is also okay, close to Melasti, GWK, Uluwatu. If you just want to sleep, it's very okay.
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Accommodation's Reply
29 Mar 2026
Dear Mr./Ms. A*f, Thank you for taking the time to share your experience. We are pleased to hear that the pricing and location of our hotel met your needs, especially the convenience of visiting Melasti, Gownwoods, and Uluwatu. We are also glad to hear that our hotel provided a comfortable stay. Your feedback is very important to us in continuously improving the quality of our services and facilities in the future. We look forward to welcoming you back for an even better experience. Sincerely, Jon Eric Furman, Hotel Manager, Zuri Express Jimbaran
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e***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good services and clean hotel for living
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Accommodation's Reply
29 Mar 2026
Dear e***i Thank you for your kind feedback. We’re delighted to hear that you enjoyed our service and found the hotel clean and comfortable for your stay. Your positive comments truly motivate our team to continue providing the best experience for our guests. We look forward to welcoming you back again in the near future. Warm regards, Yon Erick Firman Kuncung Hotel Manager Zuri Express Jimbaran
Rifky F. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I fell asleep instantly. The hotel was great.
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for your kind review 😊 We are delighted to hear that you enjoyed your stay at Zuri Express Jimbaran. Guest satisfaction and comfort are our top priority. We hope to welcome you back again soon. Sincerely, Yon Eric Furman Kunjung, Hotel Manager, Zuri Express Jimbaran
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F***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The hotel reception staff are friendly... it's just that breakfast doesn't have real food side dishes (like chicken, meat or fish), there are only sausages... but you can request an omelette
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Accommodation's Reply
20 Jan 2026
Dear Valued Guest, Thank you so much for your time and review 😊 We are delighted to hear that our reception staff were friendly and helpful, as friendly and professional service is our top priority every day. We also appreciate your feedback regarding breakfast. We apologize if the main course options such as chicken, fish, or meat were not fully available during your breakfast. We understand that a diverse menu can enhance the guest experience, and your feedback is very valuable to us. Currently, we are doing our best to provide options that meet hotel breakfast standards, including various sausages and egg dishes such as omelets upon guest request. However, we will continue to evaluate and consider adding more menu options in the future to better meet guest expectations 🙏 Feedback like this is very important to us as we strive to continuously improve the quality of our service and offerings. We look forward to welcoming you back to Zuri Express Jimbaran and providing you with an even more memorable stay next time. Sincerely, Yon Erick Firman Kuncung, Hotel Manager, Zuri Express Jimbaran
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evy c. t.
icon-Leisure
Leisure
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8.8
/10
Reviewed 16 week(s) ago
I only stayed here for a few hours because my kids were tired and wanted to rest before continuing their trip. But everything was fine. The hotel is located on the edge of Jimbaran Main Road. The room was quite clean, the AC was cold, and the TV worked well. It was just a bit noisy because it was on the first floor, which is very close to the swimming pool.
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Accommodation's Reply
13 Jan 2026
Dear Ms. Evie C.T., Thank you very much for your review and for your trust in choosing Zuri Express Jimbaran Hotel, even if it was just a short stopover before continuing your journey. 🙏 We are pleased to hear that your room was clean, the air conditioning was cool, and the TV was working well. Regarding your feedback about the noise due to your room being on the 1st floor near the pool, we apologize for any inconvenience. This feedback is very important to us in our future evaluations. For your next stay, please feel free to inform us of your preference for a quieter room, and we will be happy to assist you with availability. We hope to welcome you and your family back to Zuri Express Jimbaran again in the future. Sincerely, Yon Eric Furman Kunjung, Hotel Manager, Zuri Express Jimbaran Hotel
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E***y
icon-origin-TRAVELOKA
8.6
/10
Reviewed 26 week(s) ago
I chose to stay at Zuri Express Jimbaran because of its strategic location—close to the event I was attending, and not far from popular tourist destinations like GWK and Uluwatu. I initially stayed for three nights, then decided to extend for another night to avoid the hassle of changing hotels. The front desk staff was very friendly and helpful. Check-in and check-out were quick and easy. When I extended my stay, the receptionist also provided recommendations and assisted promptly and professionally. The breakfast menu was quite good, but the variety felt somewhat monotonous. When I extended my stay, I ultimately opted not to take the breakfast package. Furthermore, more attention should be paid to the availability of food at breakfast—sometimes several items were sold out even though it was still early. The room was generally good and comfortable. However, for the connecting rooms, the soundproofing could be improved as noise from the adjacent room was quite audible and disruptive. The room cleanliness was also quite good, although the cleaning staff could improve their thoroughness. For example, pillowcases that looked dirty should be replaced. Overall, my stay at Zuri Express Jimbaran was quite good, especially due to the friendly staff and the hotel's convenient location. With some improvements to the breakfast variety, food availability, and cleanliness, this hotel would be a more perfect choice for a stay in the Jimbaran area.
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+5
3 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for choosing to stay at the Zuri Express Jimbaran and for taking the time to write this comprehensive review. We are delighted to learn that the hotel’s excellent location and the friendliness of our reception staff made for a pleasant experience. We also appreciate your positive comments regarding the variety of breakfast options, food availability, soundproofing of connecting rooms, and cleanliness details. Our team values this feedback to continue to improve the quality of our services in the future. We look forward to welcoming you back for an even more comfortable and satisfying stay in the future. Best regards, Yon Eric Ferman Kun Chung Hotel Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The location is good, and for the level of cleanliness and tidiness, with that budget it's really good... the breakfast doesn't have many variations, but it's a budget hotel, so that's okay... thank you
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for sharing your experience staying at Zuri Express Jimbaran. We are very glad that you were satisfied with our location and that the cleanliness and tidiness of the room met your expectations and budget. We also appreciate your comments on the variety of breakfast. As a budget hotel, we strive to provide the best within our limits, but your feedback is very valuable for our team to consider for future improvements. Thank you for visiting and we hope to welcome you back soon. 🙏 Best regards, Yon Eric Ferman Kunjung Hotel Manager, Zuri Express Jimbaran
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Apridyanita P. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 28 week(s) ago
Everything is ok, only the food is not varied enough and the taste is lacking. The rest is all ok from the service, room, distance 👍👍
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Accommodation's Reply
16 Oct 2025
Thank you very much for your valuable feedback! 🙏 We are delighted to know that our service, room comfort and location met your expectations, which are always our priority. Regarding the variety and taste of our food, we apologize if it did not meet your expectations. Feedback like this is very important for our continuous quality improvement. We will immediately inform the kitchen and food and beverage management team, so that they can evaluate and create new menus in terms of variety and taste. We look forward to welcoming you back to Zuri Express Jimbaran with an even more satisfying experience, including in the food department. 😊 Best regards, Yon Eric Ferman Kun Chung Hotel Manager
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fernando g.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Clean rooms, good service, varied food
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Accommodation's Reply
15 Sep 2025
Dear Fernando, Warm greetings from Zuri Express Jimbaran. Thank you for taking the time to share your experience. We are delighted to know that you enjoyed the cleanliness of your room, the service from our team, and the variety of food we provide. Reviews like this truly encourage our entire team to continue providing the best service to every guest who comes. We look forward to welcoming you back to Zuri Express Jimbaran in the near future. Please feel free to contact us if you have any special needs on your next visit. Best regards, Yon Erick, Hotel Manager.
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fernando g.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Clean, delicious food, friendly service.
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Accommodation's Reply
15 Sep 2025
Dear Fernando, Warm greetings from Zuri Express Jimbaran. Thank you for sharing your experience with us. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the taste of the food we served, and the friendly service from our team. Your satisfaction is our top priority, and comments like this mean a lot to us as we continue to maintain and improve the quality of our service. We look forward to your next visit at Zuri Express Jimbaran. See you on your next vacation! Sincerely, Yon Erick, Hotel Manager, Zuri Express Jimbaran
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G***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Best place in Jimbaran. Staff very helpful in what you need. Easy access and many good restaurants around.
1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear G***n Thank you so much for your kind words and for choosing to stay with us at Hotel Jimbaran Balai. We’re delighted to hear that you enjoyed your time here, found our staff helpful, and appreciated the convenient location with easy access and great nearby restaurants. Your feedback means a lot to us and motivates our team to continue delivering excellent service. We look forward to welcoming you back on your next visit to Jimbaran! Warm regards, Yon Erick Firman Kuncung Manager Hotel JImbaran Bali
A***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
Very pleasant and affordable good for a week long stay
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Accommodation's Reply
26 Aug 2025
Hello A*r. Thank you for sharing your experience with us at Hotel Jimbaran Balai. We are delighted to hear that you enjoyed your stay and that our rates met your expectations. Positive reviews like this encourage our entire team to continue providing the best service. We look forward to welcoming you back in the future, whether for a short getaway or a longer stay. Best regards. Yon Erick Firman Kuncung, Hotel Manager
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Kelvin N.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Nice hotel, very clean and comfort. One of my favorite hotel at Jimbaran
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Accommodation's Reply
28 Jul 2025
Dear Mr. Kelvin N, Thank you so much for your wonderful review! We’re thrilled to know you had a great stay with us and that our hotel has become one of your favorites in Jimbaran. It’s especially rewarding to hear that you found the atmosphere clean and comfortable — exactly the experience we strive to provide for every guest. Your support and kind words truly mean a lot to our team. We're constantly working to create a space where guests can relax and feel at home, and feedback like yours encourages us to keep doing just that. We look forward to welcoming you back soon for another enjoyable stay! Best regard Yon Erick Firman Kuncung Hotel Manager
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Ari R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The staff is friendly… and the security guards are very friendly, making your holiday comfortable staying at Hotel Zuri Express Jimbaran. I have stayed here 4 times already 👍
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Accommodation's Reply
28 Jul 2025
Dear Mr. Ari R. S, Thank you for your wonderful review and for your trust in staying with us four times. We are very happy to hear that you felt comfortable during your vacation and that the friendliness of our staff and security guards made a positive impression on your stay. Guest satisfaction and comfort are our top priorities, and comments like this are a great motivation for the entire team to continue providing the best service. We will convey your appreciation to the entire staff, especially to the security team who made you feel safe and warmly welcomed. We look forward to your next visit to Hotel Zuri Express Jimbaran. Please do not hesitate to contact us if you have any special needs for your upcoming visit. Best regards. Yon Erick Firman Kuncung
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j***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
The breakfast menu is very minimal... but the staff, rooms, and environment are all good 🙏🏻🙏🏻 I often stay here every time I go to Bali
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Thank you for taking the time to write a review and for continuing to trust Hotel Zuri Express Jimbaran as your accommodation choice every time you visit Bali. We are very happy to hear that you were satisfied with the service of the room staff and the comfort of the hotel environment. Your comments are an encouragement for our entire team to continue providing the best service. We also appreciate your feedback regarding the variety of breakfast menus. This feedback is very important to us, and we will immediately pass it on to the relevant team for future evaluation and improvement. We look forward to welcoming you back, and we hope your next experience will be even more enjoyable—including in terms of breakfast options. Please do not hesitate to contact us if you have any special needs before your arrival. Best regards, Yon Erick Firman Kuncung
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Kelvin N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
nice room, quiet, clean. minus car parking only
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Accommodation's Reply
11 Jul 2025
Dear Mr. Kevin N, Thank you for taking the time to share your experience with us. We're very happy to know that you enjoyed your stay — especially the clean, quiet, and comfortable room. Positive feedback like this truly motivates our team to keep delivering great service to all our guests. We also appreciate your honest note about the car parking. We understand that convenience is important, and while parking may be limited at times, we are continuously exploring solutions to improve this aspect of our guest experience. Your feedback is valuable, and we hope to welcome you back soon with an even better and more seamless stay. If there's anything we can do to make your next visit more enjoyable, please don't hesitate to let us know. Warm regards, Yon Erick Firman Kuncung
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 44 week(s) ago
The area was so clean. We requested an iron and we needed it, and they gave it quickly to us. We tried to buy some foods from the hotel's restaurant to taste it, but we waited too long. And turned out their ayam betutu was too sour, we even could not finish the food. The breakfast was fine but with limited option (only fried rice, chicken, porridge, bread, and salad), with water, orange juice, and infused water available. There were also chairs to chill near the swimming pool.
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Accommodation's Reply
23 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the cleanliness of our property and the quick service provided by our team when you requested an iron. It's great to know you also enjoyed relaxing by the pool area. However, we’re truly sorry to hear that your experience at our restaurant did not meet expectations. We sincerely apologize for the long wait time and that the ayam betutu was not to your taste. Your feedback has been shared with our kitchen team for immediate review and improvement. Regarding breakfast, we appreciate your comments on the selection. We continuously look for ways to enhance our offerings, and your input will help us in doing so. We hope to have the opportunity to welcome you again in the future, so we can provide you with an even better experience. Warm regards, Yon Erick Firman Kuncug Hotel Manager
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