8.7
Very Good
From 46 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.3

Location

8.8

Service and Facilites

8.9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Magazine Vista Hotel Managed By The Ascott Limited

Number of reviews per page
20
40
Customer reviews
V***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 63 week(s) ago
There 's one room that had bad body odor inside, we stay for 2 night there. The first night still bearable but the second night feel like hell. The smell was so bad that we had to camp out in the living room. The reason we didn't make a complain to staff because of the hassle to move 8 person worth of luggage out of the room. Other than that one specific problem, the room was bright and spacious. Maybe this can be suggestion to the hotel staff to improve the room quality. Thank You.
Read More
Find this review helpful?
Accommodation's Reply
12 Jun 2024
Dear M/M Veronica , Thank you for taking the time to leave a review of your experience following your recent stay. We are disappointed to learn that you were let down by your experience with us. Please accept our apologies for this less than stellar experience and be rest assured, that we will be reviewing the areas of concern and a re-assessment of our procedures to improve the areas which have been less than satisfactory. Having this said, we look forward to the opportunity to welcome you back as we strive to serve you better in the future. Till then, best regards. Best regards, Grace Wong PHC Hotel Team
sahara e.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Its a quiet, clean and nice place to stay in the middle of penang city.
Find this review helpful?
Profile Picture
Bernardus D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 100 week(s) ago
Like a villa with 3 spacious rooms that can accommodate 8 adults and 2 children, there is a family room, a kitchen complete with a tap water stove, a microwave water heater and a washing machine, you have to wait for hotel staff to come to the location to check in and check out, requires a deposit of 200 ringgit which will be returned when checking out.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2023
Warmest Greetings from Penang Hotel Collection! We truly appreciate your feedback and are delighted to hear that you have enjoyed your stay with us. Glad to note the services provided by our staff were of great help & assistance. We appreciate the confidence you have placed in us both services and the facilities provided. We look forward to providing you with the best possible service in the future and hope to see you again sometime soon. Kind Regards Grace Wong Revenue Manager
Muhammad A. B. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 171 week(s) ago
Good service and very comfortable vacation with family at megazine! I will repeat again if I come to penang. Love 🥰.
1 people find it helpful
heru G.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 294 week(s) ago
bedroom, family room, bathroom super clean, towels still white, super large room, suitable for families, me, there is a sofa bed in the living room
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2020
Dear Heru , Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Grace Wong Revenue Manager
Ikhwan Y. H.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 300 week(s) ago
nice place, nice view, very recommended if we go with big family, clean rooms, near from the famous local food...
1 people find it helpful
Isma J.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 323 week(s) ago
The facilities are complete starting from the stove, refrigerator, washing machine, comfortable room, fast WiFi, sea view so you can see the sunset from the window. Unfortunately it was rather looking for food and the check-out hours were fast, 11 o'clock.
Translated by Google Icon
See original
Find this review helpful?
Nurrul D. P.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 324 week(s) ago
The clean place is just careful carrying a big suitcase because getting into the room must use a high ladder and make a lift lift. There is no hotel that helps us become independent. At check-in you must call in advance because they do not have a front office. When the check-in is checked, all of them have a little written off, the place where the paper is crossed with a pen will be subject to a fine of 30 ringgit. Be careful that children do not let property items cross even a little.
Read More
Translated by Google Icon
See original
Find this review helpful?
Hartono
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 327 week(s) ago
The rooms are big and clean, the facilities are complete and the service is very good ... recommended
Translated by Google Icon
See original
1 people find it helpful
Rahmat S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 332 week(s) ago
Great location just 50 metres there is nasi kandar kassim with great fried chicken. Near Masjid and near minimarket also just across for taking a bus. Great great great. Thx.
1 people find it helpful
Janie H. H.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 333 week(s) ago
The rooms are nice like an apartment and free. Staying here with family feels good, like being at home. And very close to shopping centers.
Translated by Google Icon
See original
Find this review helpful?
norma g. l.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 339 week(s) ago
very very very recommended place to stay in penang.. best location, best comfy.. best service... and best price... it’s like huge apartment but with hotel service 👏🏻👏🏻
Find this review helpful?
ime s. t.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
The rooms are very spacious, nice, clean, like an apartment with complete facilities. Staying at Vista Hotel Magazine is the right choice.
Translated by Google Icon
See original
Find this review helpful?
Lily I.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
Nice hotel, nice staff, nice location .. So easy to anywhere from this hotel.
Find this review helpful?
San Tohphathra
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 348 week(s) ago
Excellent hotel right in the middle of the city. Great rooms and very clean.
Find this review helpful?
Gunarto Gunarto
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 353 week(s) ago
The hotel is comfortable and nice. Stay here as in your own home located near the city center. Good service. The hotel lobby is not in one place. At the time of check-in it was hard to find a lobby.
Translated by Google Icon
See original
Find this review helpful?
Shafiq S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 360 week(s) ago
The room and the facilities all superb. But the staff especially the house keeping department really terrible. I don't know how their work etiquette. Simply go into guest room without asking for permission or acknowledge the guest first before enter the room. This is the worst house keeping staff ever. During check in time also, after clean the room from the previous guest, I open the door, I found all the rubbish, towel and other things exactly in front of the entrance. Then during check out time. It was unacceptable because I'm married and I feel unsecured to leave my wife alone in the room because of the staff know the key code for the door and can enter the room whenever they want it. Please take note and improve this issue. Others all outstanding.
Read More
2 people find it helpful
Marvell A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 361 week(s) ago
Clean, neat and spacious room just in front of Gama. The only surprising thing was they don't have check in lobby. When we arrived we have to call to the number at the web and waited till the staff came and help us check in. Please aware that you can't request any maintenance or service on odd office hour.
Find this review helpful?
Lilian Lee Lay Koon
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.7
/10
Reviewed 366 week(s) ago
This hotel do not provide parking space. It’s really inconvenient to hotel guest. We found a parking space nearby, however each time in and out the charges RM5. Overnight with RM 15. Furthermore, I have been charged for unfair rate, where the parking guy claimed that I must pay RM 20. (I found no reason why I must pay RM 20 for one car for overnight where the board written RM15 for overnight, when my entrance I paid RM 5 already). I have feedback to hotel and they told me they are not responsible for the carpark as they told they don’t provide car lot. Fine, we know it. We will conclude the hotel is bad, firstly no parking space, secondly too near to main road where it’s very noisy with vehicles passed by all the time.
Read More
1 people find it helpful
Elfin L.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 366 week(s) ago
Rooms are big enough, check-in and check-out are not complicated, service is satisfactory.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40