Friendly, comfortable and clean service.

The staff was very friendly and accommodating. Coffee and breakfast were good. Thank you.

The AC wasn't cold enough so it was hot in the room for a long time.

The place is neat, clean, and very comfortable.

Overall good and comfortable, clean, good.

Never a bad stay here. Last night, the TV remote suddenly stopped connecting. I wanted to ask for help, but I was too lazy and tired, but it's okay.

Great for a staycation. It's really good.

Very good, recommended for Gen Z who are married and want some me time with their partner.

Overall, it's good, close to the city center. All pay TV channels are free, which makes the kids happy. Room upgrades are also very affordable, with discounts available.

Why, after checking out, did a representative suddenly WhatsApp me, saying there was an upgrade fee, even though I'd contacted them all via the app? They insisted it was in my name, and I reconfirmed it, even wanting me to come back. What's this scheme or what's happening, demanding a room upgrade fee?

Very artsy place, comfortable, clean

The AC wasn't cold, and I tried complaining, but ultimately had to accept it. The shower gel didn't come out very well, so I had to be patient if I wanted to use the hotel's soap, even though I'd already complained about it.

The staff is friendly and the service is excellent. It's perfect for those looking to stay in Cianjur. My suggestion is to provide a smoking room. Thank you.

The staff is friendly, the food is delicious.

everything is good, it's just not soundproof

The hotel is nice, comfortable, and the service is okay

this is a "go to" place when we visit Cianjur. Cozy place with unique industrial theme. Rooms are available in different styles; we particularly enjoy the Mezzanine concept. I think it is a brilliant concept to optimize the space. Bathroom is a bit tight, but functional. Would be better to have rooms with window looking outside (or skylight for upper floors) to allow sunshine to enter the rooms. Overall, we had a nice stay

Really bad, the bathroom is really small, for those who have a phobia of small spaces, don't do it, the wardrobe looks like a low-budget boarding house, it feels like staying in a student boarding house, for me not recommended.

Use standard writing style (spelling, grammar, capitalization, and punctuation). Minimize the use of slangs, upper cases, and abbreviations.

Overall, okay. For this price, breakfast should be included. The lobby area shouldn't be a gathering place for employees.