Brendon Y.

Staycation

8.5

/10

Reviewed 3 week(s) ago

This hotel is clean and spacious for a 2-person stay. Located in the Old Quarter and nearby many Vietnamese food stalls. Not too noisy and able to sleep well. It is just hidden at the back alley, a bit difficult to find especially at night. The nearest location you can pin for Grab is the Vision Premier Hotel. After which you can easily walk into this hotel within 90 meters from the junction.

1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

The reception staff were very friendly, and the location was convenient, close to Viet Duc Hospital. If I have the chance, I will definitely book a room here again.

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1 people find it helpful

Accommodation's Reply

02 May 2026

Dear Our Guest! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience.! Thank you very much.!

Ngo T. Y. T.

9.4

/10

Reviewed 49 week(s) ago

The hotel supports luggage storage before check-in time. The hotel is in the old quarter and near Hoan Kiem Lake and the church. It is very convenient to walk there.

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2 people find it helpful

Accommodation's Reply

20 Nov 2025

Dear Our Guest ! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience.! Thank you very much.!

J***s

Leisure

8.5

/10

Reviewed 49 week(s) ago

It's pretty good, okay, the area has lots of places to eat, but what's clear is that this hotel has an elevator, thanks...

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4 people find it helpful

Accommodation's Reply

20 Nov 2025

Dear Our Guest ! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience.! Thank you very much.!

Thư H.

Business

9.7

/10

Reviewed 53 week(s) ago

No seeding, because I hesitated for a long time before booking this hotel. Service, rooms, cleanliness, great experience. The receptionists are also friendly and enthusiastic. Next time I come back to Hanoi, I will book this place 😚

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2 people find it helpful

Accommodation's Reply

21 Oct 2025

Dear Ms Thư ! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience.! Thank you very much.!

Thuỳ L. P.

Staycation

8.4

/10

Reviewed 65 week(s) ago

The room was a bit stuffy and cramped, it was a bit easier to breathe on the second day, the bathroom was clean. The hotel owner was friendly, the alley was small and cars couldn't get in, there was no place to park overnight.

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5 people find it helpful

Accommodation's Reply

29 Jul 2025

Dear Thuỳ Linh.!Thank you for sharing your experience at the hotel. Customer experience is always the top priority in all hotel activities. We are sorry that your experience was not as expected. With all our prayers, we hope you can contact the hotel again to share more details about your experience, as well as give the hotel the opportunity to apologize directly. We look forward to receiving your feedback soon. Best regards

v***y

9.4

/10

Reviewed 68 week(s) ago

Clean rooms, enthusiastic support staff.

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3 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Our Guest ..! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!

y***a

9.1

/10

Reviewed 71 week(s) ago

The place is a bit inside the alley, but close to cafes, accessory shopping places and also delicious food. There is a lift and this is very helpful. The staff are very friendly and agile 🙌🏻

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6 people find it helpful

Accommodation's Reply

17 Jun 2025

Thanh H.

10.0

/10

Reviewed 100 week(s) ago

Friendly and approachable staff, clean rooms

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4 people find it helpful

Accommodation's Reply

07 Jul 2025

Dear Thanh H ..! We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience .! Thank you very much.!

H***n

Staycation

8.4

/10

Reviewed 120 week(s) ago

Location near Hoan Kiem Lake... Rooms are good and cheap... One minus point is that there is no elevator... My whole family had to climb 6 floors so it was a bit tiring...

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3 people find it helpful

Lee M.

Staycation

5.9

/10

Reviewed 127 week(s) ago

Needs a lot of improvement in hygiene and room quality.

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1 people find it helpful

LE THI T.

8.5

/10

Reviewed 129 week(s) ago

Cảm ơn The Queen Hotel đã cho mình thuê phòng. Mình thuê phòng ở gần bệnh viện Quân đội 108 để nghỉ lại, sáng hôm sau đi nhận kết quả xét nghiệm. Tuy có hơi bí một chút nhưng phòng sạch sẽ, an toàn nên mình được nghỉ ngơi thoải mái. Cảm ơn The Queen Hotel ạ.

6 people find it helpful

Pham Thi Phuong Anh

8.8

/10

Reviewed 137 week(s) ago

Căn phòng có cửa sổ nhìn ra ngắm căn ngõ, dễ thưởng thức những đặc trưng của Hà Nội. Căn phòng trông giống hình, thoải mái, và tốt với giá tiền.

2 people find it helpful

Duong T. M. H.

8.5

/10

Reviewed 139 week(s) ago

Phòng hơi có mùi nên nhân viên lau sàn thơm cũng ok, phòng cũ có cải tạo thì tạm ổn với mức giá, máy lạnh hơi cũ, nói chung ổn nên đặt nếu muốn nghỉ lưng để đi chơi vì vị trí gần sát nhà thờ Lớn và đi bộ 5' ra hồ Gươm, nhân viên nhiệt tình xách đồ lên lầu 3 cho mình, nhẹ nhàng.

2 people find it helpful

Trieu H. N. N.

9.7

/10

Reviewed 139 week(s) ago

Phòng sạch sẻ. Các anh nhân viên nam thân thiện. Cô phục vụ nhiệt tình. Giá tốt.

4 people find it helpful

van t.

8.5

/10

Reviewed 145 week(s) ago

Khách sạn rất ok ạ. Gần trung tâm. Mình có bé nhỏ nên khách sạn hỗ trợ nhận phòng sớm. Có cả dịch vụ thuê xe máy. Hỗ trợ khách nhiệt tình. Phòng sạch sẽ ok hơn những chỗ khác. Giá rẻ nữa ạ

5 people find it helpful

Huynh H. A.

6.0

/10

Reviewed 158 week(s) ago

Khách sạn cũ , không có thang máy phải leo lên tầng 5 thở không nổi, chán

3 people find it helpful

tran t. t.

6.0

/10

Reviewed 169 week(s) ago

on the 4th floor, the hotel does not have an elevator, when you check out, you have to bring your suitcase down, the toilet and utensils are old and small, fortunately the room is also large, the bed is comfortable

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4 people find it helpful

HUYNH D. H.

8.7

/10

Reviewed 183 week(s) ago

The hotel is located in the Old Quarter and right in the center, very convenient to travel to famous areas in Hanoi such as Sword Lake, Uncle Ho's mausoleum, West Lake, Room quality is also normal, furniture is also good. old, but I also accept and do not ask for more, because the price is quite reasonable, but in the Old Quarter. Just hope the hotel owner, the cleaning staff remember to keep the room clean.

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5 people find it helpful

TRAN T. P. V.

8.5

/10

Reviewed 186 week(s) ago

Room is fine. Polite staff. Gantry center. But a bit noisy. At night, I heard a lot of noises outside. Like a faucet running. The laughter of guests going up the stairs

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5 people find it helpful

The Queen Hotel & Spa 2

Overall Ratings & Reviews The Queen Hotel & Spa 2

7.8

7.8

8.1

8.2

7.9

Traveler Reviews The Queen Hotel & Spa 2