8.2
Very Good
From 433 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

7.7

Location

8.7

Service and Facilites

8.2

People often mention about Sandat Hotel Legian
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Family Friendly (8)
Ambiance (7)
Staff Friendliness (6)
Wifi (6)
Hotel Area (6)
Accessibility (5)
Room Space (5)
Soundproof (5)
Bedroom (5)
Check-in/out Time (4)
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Traveler Reviews Sandat Hotel Legian

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Customer reviews
Vitryadi S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
Great for bringing family, comfortable, friendly... Top of the line.. An unforgettable experience staying here.. Holiday to Bali, thanks from East Kalimantan.
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Accommodation's Reply
17 Jul 2025
Thank you so much for your positive review! We're delighted to hear that your stay with your family was comfortable and memorable. Best wishes to the family in East Kalimantan, and we look forward to welcoming you back on your next vacation to Bali.
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nurmala
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
If I have another holiday, I want to stay here again. The hotel is cool, very good for those who bring parents and family.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you so much for your review and trust! We're thrilled to hear that you and your family, including your parents, felt comfortable and enjoyed your stay here. Comments like this mean a lot to us and motivate us to continue providing the best service possible. We look forward to welcoming you back on your next vacation!
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Overall I am satisfied staying here, the service is quite responsive when the electricity went out the hotel offered to move rooms for 1 night, stayed 4 nights only 1 night the hot water tap was on, the rest were not on again. There is no water heater facility in the room in the regular price class I stayed, hot water has to go to the lobby with a dispenser, the distance is quite far from the room ... if only there was a dispenser on each room path it would still make it easier for customers ... it is recommended but for facilities that make it easier for elderly customers need to be considered ... especially if you get a room up and down stairs ...
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1 people find it helpful
Accommodation's Reply
07 May 2025
Thank you very much for your review and feedback. We are glad to hear that you were satisfied with our staff's service, especially during the power outage. We apologize for the inconvenience you experienced regarding the hot water tap and the availability of amenities such as the kettle. Your feedback regarding the water dispenser and more friendly room access for elderly guests will be used as evaluation material to improve the comfort of all guests in the future. Once again, thank you for your recommendation. We look forward to welcoming you back with a better stay experience in the future. Warm greetings from Sandat Hotel Legian, thank you.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 16 week(s) ago
There are no lights in front of the room. The bathroom water is brackish. The sheets are dirty with stains, the towels are also dirty and still used and have not been replaced. Stayed 2 nights and were only given 1 small Cleo water. The dispenser is only near the receptionist, if you have a room at the back, getting water is very troublesome and far. Try to teach the staff more about hospitality
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Thank you for taking the time to provide us with a review and feedback. We apologize for the inconvenience you experienced during your stay. Regarding the lights in front of the room, water quality, cleanliness of sheets and towels, and drinking water facilities, we apologize that these things have not met expectations. We have noted your input and will immediately follow up so that it does not happen again in the future. We will also evaluate and retrain our team, especially in terms of hospitality, so that we can provide a friendlier and more professional service. Once again, we apologize for this unpleasant experience. We greatly appreciate your input as material for our future improvements, and hopefully we will still be given the opportunity to welcome you back with much better service. Thank you.
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c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The accommodation is very nice and cool, the WiFi is also very fast.
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Thank you for your review. We are very happy to hear that you enjoyed our stay and felt comfortable with the cool atmosphere. We are also glad that our Wi-Fi met your expectations. We always strive to provide the best experience for every guest, and your comments mean a lot to us. We hope to welcome you back again in the future. Thank you.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Family room is comfortable and clean. Comfortable mattress, pillows and blankets, stable wifi during work, good lighting in the room, AC, refrigerator and water heater work well. The disadvantages are no facial tissue provided, no hair dryer, and bathroom without exhaust fan
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Thank you for your kind feedback. We are glad to hear that you found the family room comfortable and clean, and that the amenities such as the bed, pillows, blankets, Wi-Fi, AC, refrigerator, and water heater met your expectations. We are also pleased to know that the lighting in the room was to your liking. We appreciate that you pointed out a few things that need improvement, including the absence of facial tissues, hair dryer, and fan in the bathroom. We will certainly take your suggestions into consideration as we strive to improve our guest experience. Thank you again for your feedback, and we look forward to welcoming you and your family back in the future. Best regards, Sandat Hotel Legian
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h***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Hotel staff is very friendly, Strategic location, Comfortable rooms,
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you so much for your positive review! We're delighted to hear that you enjoyed our staff's service, the hotel's location, and the comfort of your room. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!
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Firman A. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Friendly staff and clean and comfortable rooms in the middle of the crowd
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Accommodation's Reply
17 Jul 2025
Thank you for your wonderful review! We're delighted to hear that you enjoyed the cleanliness of your room and the friendliness of our staff, despite the busy environment. We hope you had a pleasant stay, and we look forward to welcoming you back again soon!
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H***a
icon-Leisure
Leisure
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8.8
/10
Reviewed 31 week(s) ago
a comfortable place to rest and close access to everywhere
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you for your positive review! We're delighted that our place has been a comfortable choice for a relaxing stay, with its strategic location and easy access to everything. We hope you had a pleasant stay, and we look forward to welcoming you back!
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wahyuni p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Sandat Legian Hotel is great.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you so much! We're so happy to hear you enjoyed your stay at Sandat Legian Hotel. We look forward to seeing you again on your next visit—we're always here to welcome you!
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Dwi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
The location is very strategic, the hotel is comfortable and not noisy even though it is in a very busy location, the staff is friendly and clean.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you so much for your comprehensive and positive review! We're delighted to hear that you enjoyed your stay, from the strategic yet quiet location, the comfort of our rooms, the cleanliness, and the friendliness of our staff. Your satisfaction is our priority, and we look forward to welcoming you back soon!
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d***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The hotel staff is very friendly, the rooms are clean, the prices are affordable.
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Accommodation's Reply
17 Jul 2025
Thank you so much for your positive review! We're thrilled to hear that you were satisfied with the staff's friendliness, the cleanliness of your room, and the affordable price. We hope you had a pleasant stay, and we look forward to welcoming you back soon! 🙏
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
I really like this hotel and it's fun. I've been staying here for 2 weeks and I still want to stay here again. The view of the hotel is beautiful, there is a small garden in front of the room, and the swimming pool is very clean. All the staff, without exception, are very friendly and helpful. You can make free coffee at any time which is provided in the lobby when you enter the hotel. The room is big and clean. The room is always cleaned every day. Overall, I like it and it's safe and comfortable, starting from the atmosphere, facilities, location, and staff. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
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3 people find it helpful
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
I didn't expect there to be a hotel this good and cheap in Legian, the only thing that needs to be fixed is the toilet is slippery and the toilet is stained and the towels smell musty. But the other facilities are very clean, the hotel design is also very good
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1 people find it helpful
Dr. E.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 48 week(s) ago
Maybe because it's under renovation, so there's a bit less help from the receptionist. For the others, it's okay, but yeah, the cleanliness of the room should be cleaned every day, and the towels should also be changed once a day. The rest is good.
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3 people find it helpful
d***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 54 week(s) ago
Overall everything is ok according to standard prices, the only thing that is lacking is the parking area for/limited/not large enough.
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2 people find it helpful
R***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
A fairly good hotel for the price offered. The hotel is located quite in the middle along Jalan Legian, you can also rent a motorbike here. There are also renovations underway to add room units, hopefully it will be completed quickly. Bli and mbok who are on guard are friendly and especially Bli can be invited to accompany us for coffee until dawn haha. Thankyou. Notes: if possible, add more sockets in the room because they are very limited.
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3 people find it helpful
Kharima N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
The room is okay, clean, the mattress and blanket are comfortable. Fragrant too. It's just that it's under construction, so it's quite noisy during the day and afternoon. But hopefully it will be even better.
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1 people find it helpful
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 65 week(s) ago
The staff are friendly, the hotel is actually comfortable, but access to the room is very dark, coincidentally I brought a baby & the top floor when I walked back to the hotel at night was very dark, I had to use a cellphone flashlight.
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3 people find it helpful
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 69 week(s) ago
Entering the room feels uncomfortable, like horror. Luckily the last day I stayed here, checked out early. When I first entered I was confused, the reception wasn't there, and there were only 2 staff, who looked like only 1. Even then, his face was very sullen when he helped me check in. The bathroom is yellow, the toilet nut is missing, the sink faucet is shaking. A room with 2 broken shower beds was offered a 1 bed room but there was a shower. If you want 2 beds, you can shower in another room if you want. It's funny
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Number of reviews per page
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