The staff is friendly, and every customer complaint is handled patiently, calmly, and with solutions. Thank you.

The bedroom and bathroom were dirty, with lots of hair falling out, and the walls were also dirty, as if they had been stained with liquid. It was difficult to sleep every night because the room wasn't soundproof, so sounds from the next room could still be heard.

The hotel staff is friendly, the hotel location is close to the mall, there is a children's play area

very clean and comfortable... always a subscriber here, I want to staycation with my family and close to the mall

The service is really great. Impressive.

I've stayed here twice and have never been disappointed with the room or the reception staff. The room is a bit small for a smart room with a double bed, but the air conditioning is cool enough, and the bathroom is clean, so it's okay.

Spacious rooms, easy access, lots of culinary options outside the hotel.

There are lots of baby cockroaches, and some of the towels are black. Please pay attention again.

Good ambiance, strategic location

Friendly staff, good service, room cleanliness is okay, but sorry there was a small cockroach in the room. Just a suggestion for the hotel... maybe they could spray some cockroach repellent. So, the first impression when I arrived at the hotel was very pleasant, especially since the hotel is near a mall and market so it's easy to find anything. In short, if you want to spend the night in SBY, this Palm Park Hotel is a good place. The best.

Great, clean, comfortable, safe, affordable, cheap.

Very nice for deluxe room type

I used to stay here often, but yesterday when I stayed there were lots of small cockroaches, so I had to buy vape spray, room 248, sorry, I couldn't sleep comfortably.

The service is very satisfying, there are many culinary places outside the hotel, there is a market and spacious rooms, hot water for bathing is the main thing, fresh.

Great and impressive, service is beyond doubt, lots of places to eat outside.

The staffs are friendly and helpful.

The room was clean, the toilet was clean, it was just a shame that there was no hot water when showering at night and in the morning, the car park was on the top floor, LT3, I was a bit confused, because it was my first time.

The room cleanliness is even better. The spacious room offers a view of the market.

There are cockroaches and other people's food left in the fridge. The table needs to be cleaned, there are lots of stains.

The hotel is nice and clean, close to the shopping center.