Great hotel, food was delicious

If you're in Tasikmalaya, don't worry about finding a hotel; just go to Grand Metro. It's in the city, has a comfortable atmosphere, good food, and so far so good.

It was very comfortable staying at this hotel, the reception staff were very helpful and the technicians were also fast in responding.

Suitable for business trips and transit during travel

The AC takes a bit longer to cool down but overall it's okay 👍🏼

I've been a regular at every staycation with the kids at Grand Metro.

4 star hotel but the room AC feels like it's in a budget hotel because it's so hot, when ordering food at the restaurant they said you have to pay in cash and this is the only hotel I found that doesn't have a hotel account, not to mention the parking is not for sedans because it's very steep and winding with no staff to help.

Suitable for business trips and solo travel

Please don't put the worn out towels back in, during my stay the towels were worn out and the duvet cover was dirty.

The car parking arrangements are messy because they coincide with other activities/events.

The check-in process was long and had to start at 2:00 PM WIB, resulting in a two-lane queue at the reception, totaling about 12 people, and the process took a long time. I arrived around 1:00 PM WIB, my suggestion is that check-in can still be processed administratively so that at 2:00 PM WIB you can just pick up the key without queuing. The receptionist also did not provide information about internet access during check-in, my suggestion is to make it part of the business process at the reception. The water drain in the bathroom (room 610) was stagnant, making it uncomfortable, but the condition of the room, including the air conditioning and amenities, was good.

Very good and pleasant, the staff is very responsive.

A strategic hotel in the city center, you can walk to Dadaha in the morning, it's close to the cafe, and there's also Bakso Legenda right in front. The service is okay. The restaurant is quite tasty and the service is good, although the food variety is limited. For children, there's an additional 50,000 IDR for breakfast at the restaurant. The key deposit per room is 100,000 IDR. This is my second time staying at the Grand Metro. I'll definitely be back.

Comfortable, clean room, close access to everywhere

Nice pool and nice stay here

Very friendly, nice, city center hotel

Awesome everything, the facilities too

The AC is cool, the room is clean, the staff is friendly and fast, but sorry, the hotel is a bit noisy, there are a lot of sounds from above or people chatting at night. Hopefully, this can be resolved so it doesn't disturb others.

really cool, really good

The hotel rooms are clean and soundproof, the facilities are also complete.