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Traveler Reviews Orbit Hotel Nha Trang
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20
20
40
40
Customer reviews
TT
Trang T. P.
Staycation
8.8
/10
Reviewed 3 week(s) ago
The location is a bit far from the city center, but it has a nice swimming pool and is about a 5-minute walk to the beach. The beach isn't crowded.
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T***o
Staycation
6.8
/10
Reviewed 53 week(s) ago
The hotel is quite far from the center but very quiet. The rooms and breakfast are okay, but the staff seem not to be very proactive. Check-in time is 2pm but we had to wait until 3pm to check in because the guest checked out late. We made the guest wait until they asked if the room was ready before telling us, even when checking out. We brought the card down to check out and the staff told us to wait for the room to be checked, but we waited a long time and still didn't get any response until the guest asked and they said the room was ready. The staff seemed friendly but lacked professionalism.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest:
We apologize for the inconvenience you experienced during your stay. We will share your feedback with our team to improve our service. We look forward to serving you even better and hope you will return.
Thank you.
Obi Hotel Team
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MH
Minh H. D. T.
Staycation
6.5
/10
Reviewed 53 week(s) ago
Friendly staff but hotel facilities are very bad, hard bed, loud exhaust fan, toilet door is not tight (open top and bottom), toilet ventilation blows air right onto the bed, this type of room does not encourage defecation, very strange
Breakfast is sketchy, very little water portion
Water tap is so close to falling out
Near fishing village and beach, very very very small and wild so the clams are still alive
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Accommodation's Reply
29 Oct 2025
We sincerely apologize for the inconvenience caused during your stay. We have forwarded your feedback to the hotel team and hope to resolve this issue as soon as possible. We look forward to providing you with even better service and welcome you back again. Thank you, Orbit Hotel Team
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TB
Thái B. H. Đ.
10.0
/10
Reviewed 54 week(s) ago
The hotel is clean, has comfortable parking, delicious breakfast, lovely staff. Although it is a bit far from the city, it is quite secure and spacious.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest,
We are delighted you had a wonderful time at Obi Hotel. Your positive feedback is an inspiration for us to continue improving our services. We look forward to providing the best service and welcoming you back again.
Thank you.
Obi Hotel Team
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Guest
Business
10.0
/10
Reviewed 76 week(s) ago
Clean hotel, delicious breakfast. Location near Vinpearl station. Enthusiastic and friendly staff.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest,
We are delighted you had a wonderful time at Obi Hotel. Your positive feedback is an inspiration for us to continue improving our services. We look forward to providing you with the best possible service and welcoming you back again.
Thank you.
Obi Hotel Team
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PD
Phan D. T.
9.4
/10
Reviewed 150 week(s) ago
Spacious, clean hotel, friendly staff, comfortable car parking near Vinperland. If you are confused about which hotel to choose, this is a good hotel, everyone. I had a fun family trip.
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9 people find it helpful
Dung T. T.
9.1
/10
Reviewed 152 week(s) ago
khách sạn mới hiện đại, rất sạch sẽ, nhân viên và lễ tân nhiệt tình. Gần điểm sang vinpeal nhưng hơi xa bãi biển chính, muốn ăn uống hoặc chơi phải đi xe taxi. Thích hợp cho nghỉ dưỡng hơn là đi chơi. May là có 2 bể bơi đẹp và sạch, có khu chỗ chơi cho bé trước ks. Nói chung là rất tuyệt nhé. 🥰🥰😍😍
2 people find it helpful
Accommodation's Reply
24 Aug 2023
Dear Mrs. Dung,
Thank you for taking the time to send us a review. We are very pleased to know that you enjoyed your stay. We look forward to another opportunity to welcome you back in the near future.
Best regards,
Board of manager.