Overall Ratings & Reviews Comfy Room at Apartemen Vivo Seturan B5S2

This hotel is actually an apartment which is managed personally by apartment owners. The location is strategic and the swimming pool is nice. However, once you get in, there's no customer service in the front lobby. Every guest is accepted by the security, then the security guy will call the apartment owners to come. In my experience, I couldn't check-in at 14.30, although it's written the check-in time is at 14.00. The security said the room was still in cleaning. Finally, I got into the room after 15.00. The room was tidy, but it smelled smoky. For me, it's a big deal, since I don't smoke. The cleanliness of the room is alright, but I think the bathroom should be cleaned better. Overall, I don't feel it's highly recommended for me to return.