First, when I checked in, this was the first time I wanted to stay overnight, I wasn't asked for my identity or confirmation of my room reservation information. I was simply escorted to my room without asking if it was the room I had booked.
My room choice was listed as 1 double bed/2 single beds, so I chose that room. However, when I confirmed upon arrival, I was told that only one double bed was available. If all the available rooms were only 1 double bed, it would have been better not to offer that option. Not everyone can sleep together in one bed.
Second, when I complained about a cat entering the bathroom and messing up the trash can, the staff only responded to my complaint via WhatsApp message (okay, we'll help later), but there was no assistance until the next morning. I had to clean up the scattered trash twice. When I checked out, the staff member wasn't there, leaving me confused about where to find one.
For a very spacious room, the large bathroom has a hot water function, but only one has hot water.
The room size, price, and location, which are quite close to the beach, are actually highly recommended. However, it's best to pay attention to the wildlife and the cleanliness of the bathroom, as well as the hot water and toilet functions.
The food is quite enjoyable.