8.0
Very Good
From 873 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.7

Location

8.2

Service and Facilites

8.2

People often mention about Win Premier Hotel Mangga Besar
All
Bathroom (7)
Ambiance (6)
Bedroom (6)
Surroundings (4)
Wifi (4)
Soundproof (4)
Accessibility (3)
Hotel Area (3)
Distance to City Center (2)
Staff Friendliness (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Win Premier Hotel Mangga Besar

Number of reviews per page
20
40
Customer reviews
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
There was once something like a cockroach, but it was small in size, in the bedroom and toilet. Then when I checked in at night, it turned out there were no towels. As a result, I had already taken a shower in the morning, without using a towel. LOL. It was my fault for not paying attention first.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Mar 2025
Thank you for your advice and input for our hotel. We from the management of Win Premier Hotel, apologize for the inconvenience you experienced while staying at Win Premier Hotel. We strive to ensure that the experience you experienced will not happen again in the future. Warm Regards, Win Premier Hotel Management
Translated by Google Icon
See original
B***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 18 week(s) ago
luckily the staff is friendly and helpful 24 hours standby. thank you Mas Bravi and Mas Mitra.👍👍 changed rooms 4 times.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Mar 2025
Thank you for your advice and input for our hotel. We from the management of Win Premier Hotel, apologize for the inconvenience you experienced while staying at Win Premier Hotel. We strive to ensure that the experience you experienced will not happen again in the future. Warm Regards, Management of Win Premier Hotel
Translated by Google Icon
See original
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 21 week(s) ago
The room size is quite spacious, but it's a shame that there are so many cockroaches in the room and bathroom area, so it's very risky to put food in the room, especially if you bring children to stay overnight because some of them climb onto the bed. The toiletries in the bathroom are also unhygienic because they are infested with cockroaches. It turns out that breakfast is not provided in the restaurant, it is only delivered to each room, it feels like being in a hospital.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 24 week(s) ago
When I arrived I was greeted with a clothesline, the room smelled of cigarette smoke, there were cockroaches and lots of stains on the sheets, a really bad experience, yes I was given a room change but how could it be like this?
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Thank you for your advice and input for our hotel. We from the management of Win Premier Hotel, apologize for the inconvenience you experienced while staying at Win Premier Hotel. We strive to ensure that the experience you experienced will not happen again in the future. Warm Regards, Management of Win Premier Hotel
Translated by Google Icon
See original
H***I
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
Strategic location, spacious room. Top.
Translated by Google Icon
See original
1 people find it helpful
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 39 week(s) ago
The room is nice and big. But it's a bit smelly and the sheets are dirty, the TV signal is also not good, the bathroom doesn't have soap and other amenities and the towels are also dirty and smelly.
Translated by Google Icon
See original
2 people find it helpful
K***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The hotel is really good, even though the room interior is not that new, but with convenient location access, parking outside doesn't require a basement, making it easier to get in and out. And also there aren't many people going in and out of the hotel so privacy is safe and there's no need to say hello
Translated by Google Icon
See original
Find this review helpful?
I***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 53 week(s) ago
Security guard. Sit playing on your cell phone outside. As if you don't care about the guests. The room smells of cigarettes. Not really.
Translated by Google Icon
See original
2 people find it helpful
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
It's great, just win, the family vacations at the hotel, you can swim, the security is friendly👍
Translated by Google Icon
See original
Find this review helpful?
p***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Even though it is in the Mabes area, it turns out that this hotel is very family friendly, clean, comfortable and quiet inside, the swimming pool is child-friendly, only the front is lacking in lighting, so that the aura of the hotel can be felt.
Translated by Google Icon
See original
Find this review helpful?
I***R
icon-origin-TRAVELOKA
8.1
/10
Reviewed 59 week(s) ago
Facilities of soap room, toothbrush is not available.
Translated by Google Icon
See original
1 people find it helpful
Ninna F.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 80 week(s) ago
Ruangan bau asap rokok dan panas.
Find this review helpful?
Fitri
icon-origin-TRAVELOKA
9.1
/10
Reviewed 84 week(s) ago
The place is comfortable and nice. But for breakfast, the fried rice is a bit lacking, I don't recommend it. Overall everything is okay, the swimming pool is clean and the view is good 👍🏻.
Translated by Google Icon
See original
3 people find it helpful
Anna K. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 85 week(s) ago
The hotel staff is very helpful, cleanliness is okay but the amenities for the toothpack have been provided. That's all, everything else is okay.
Translated by Google Icon
See original
3 people find it helpful
Fazhia P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
Food veru bad, too expensive hotel not equivalent with the service and also the lobby its weird at 8 level.
3 people find it helpful
Nita R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 87 week(s) ago
A bit confused as to why it has 4 stars. It doesn't meet expectations. The room floor is dirty, smells of cigarettes, the towels are like household towels, the swimming pool is very chlorine, the water level in the pool is only waist-high or + -120cm, which is nice if you swim in waist-length water.
Translated by Google Icon
See original
3 people find it helpful
RENDRA R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 92 week(s) ago
The room is a bit dirty, please repair it again.
Translated by Google Icon
See original
3 people find it helpful
Rama N.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 133 week(s) ago
All employees are kind, friendly, and responsive. The HR is 10/10 but the condition of the rooms and hotel facilities may be lacking.
Translated by Google Icon
See original
7 people find it helpful
Ririn
icon-origin-TRAVELOKA
9.1
/10
Reviewed 134 week(s) ago
A pleasant experience staying at Win Premier Hotel. The location is close to Mangga Dua Square and places with lots of culinary delights. The staff is friendly and the rooms are very comfortable. The drawback might be that the lobby is on the top floor. But as afar is good service.👍🤌
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Ahmad F.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 135 week(s) ago
Untuk bed nya lumayan nyaman dan lebar, proses check in juga ga begitu lama namun kayaknya room nya ga dibersihkan karena di saat awal masuk room mejanya kotor ada bekas mie, ada sendal bekas tamu yang belum dibuang dan amenities nya kayak sabun habis, tisu gulung sisa sedikit sekali dan maaf di saat saya urgent tidak bawa kabel chargeran beberapa petugas yang saya tanyakan apa ada yang bawa kabel chargeran pada ga bawa katanya, tapi logikanya kalo mereka ga bawa kabel chargeran terus mereka kalo habis baterainya nge cas pake apa ya? Padahal saya ada niatan kasih uang dan hitung-hitung sewa tapi ya sudahlah. Ke Indom*r*t juga ga ada karena yang dijual type C
Read More
6 people find it helpful
Number of reviews per page
20
40