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Traveler Reviews Punt Hotel
Number of reviews per page
20
20
40
40
Customer reviews
H***g
Business
10.0
/10
Reviewed 19 hour(s) ago
The room was clean, and the receptionist was lovely.
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V***t
Staycation
8.8
/10
Reviewed 81 week(s) ago
Friendly staff. Clean room. I only stayed 1 night so I didn't experience much but I was very satisfied.
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5 people find it helpful
D***O
6.2
/10
Reviewed 82 week(s) ago
The ironing service here is so sloppy. It ruined my shirt 🙃
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1 people find it helpful
Accommodation's Reply
27 Mar 2025
Hello!
We are very sorry if this incident happened. We are currently reviewing our staff regarding the ironing service received from customers on March 15-16, but we have not received any customer feedback that the ironing damaged the clothes. You can provide us with a photo of your damaged shirt to help us check again via phone number 096.88.66.022. Thank you very much for your feedback so that we can improve our service.
Thanks a lot!
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DT
DO THI M. T.
9.7
/10
Reviewed 133 week(s) ago
Mình trải nghiệm 2N1Đ ở đây. Phòng sạch sẽ, nhân viên nhiệt tình, thân thiện. Đường đi lại thuận tiện. Mình rất hài lòng về trải nghiệm này.
5 people find it helpful
Thi Q. M. D.
Staycation
9.1
/10
Reviewed 134 week(s) ago
Khách sạn nhỏ nhưng đầy đủ tiện nghi sạch sẽ, khách sạn hơi khuất nhưng đường to rộng rãi, có chỗ đậu xe hơi
6 people find it helpful
PT
Phượng T.
9.4
/10
Reviewed 140 week(s) ago
Phòng nghỉ sạch sẽ, rộng rãi với đầy đủ dịch vụ từ nóng lạnh, điều hòa, TV, và tủ lạnh. Khách sạn có nhân viên trực 24/7, các bác bảo vệ và lao công vui vẻ, thân thiện. Mình rất hài lòng về trải nghiệm <3
5 people find it helpful
UT
Uyên T. p.
9.1
/10
Reviewed 179 week(s) ago
Phòng ốc đẹp, sạch sẽ tuy nhiên phòng hơi nhỏ
8 people find it helpful
thi t. l.
8.5
/10
Reviewed 179 week(s) ago
Phòng đẹp sạch sẽ mới, khách sạn vệ sinh vòi tắm nữa thì hoàn hảo
6 people find it helpful
NM
Nguyễn M. T.
9.7
/10
Reviewed 220 week(s) ago
The receptionist was very enthusiastic, the room was clean, quite chill, reasonable price, had an elevator, hair dryer, refrigerator,... Basically, it was worth the price, recommended to choose 😊
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5 people find it helpful
Nguyen T. N. A.
5.7
/10
Reviewed 222 week(s) ago
The service quality is too poor, the male receptionist came to see the customer coming in the morning and did not bother to come down to assist with the luggage, when he came to ask us today, the room was full and the customer did not come down. God, the staff is extremely bad, the uniform is not worn, the price I put on here is also nearly 700k / 1 night. So bad, so frustrating
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2 people find it helpful
Tran K. T.
9.7
/10
Reviewed 223 week(s) ago
Nice clean hotel, close to the center. Although 3 *, the rooms are arranged very well. The price after applying the discount code is still quite cheap. Should choose a hotel if choosing the criteria of delicious and cheap 🤩
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7 people find it helpful
HQ
Hieu Q. D.
8.5
/10
Reviewed 226 week(s) ago
phòng sạch đẹp, ổn áp ở tầm giá. có điều mình đi xe máy điện đêm sạc không biết nhân viên có rút điện ra không, mà sáng xuống lấy xe không thêm được ít pin nào
1 people find it helpful
DT
Do Thi H. L.
6.3
/10
Reviewed 239 week(s) ago
The soundproofing of the room is quite bad, what is upstairs doing downstairs is quite clear, sleeping but outside cleaning, the room can also be heard. Also the room is clean, nice layout.
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3 people find it helpful
CH
Celine H. P.
9.7
/10
Reviewed 286 week(s) ago
Although it is 3*, the room quality and customer service are no different from 5*. The room is very nice, clean, with basic amenities. The staff is enthusiastic and attentive. The hotel also cooperates with limousine bus companies to go to other provinces. I will definitely recommend it to my friends and come back when I come to Hai Phong.
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4 people find it helpful
PT
Pham T. H. T.
9.7
/10
Reviewed 309 week(s) ago
Room like picture! The new hotel is clean, staff are happy, enthusiastic, gentle and attentive! Will continue to support when returning to Hai Phong
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2 people find it helpful
Accommodation's Reply
23 Nov 2020
Thank you for your encouragement, Punt hotel is looking forward to welcoming you the nearest day!
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QQ
Qui Q.
Business
9.1
/10
Reviewed 346 week(s) ago
Nice place, nice staffs, nice service
2 people find it helpful
NH
Nguyen H. H.
9.4
/10
Reviewed 349 week(s) ago
Large room clean and quiet beds
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4 people find it helpful
MA
Minh A. T.
8.5
/10
Reviewed 350 week(s) ago
Although it is a 2-star hotel but its quite nice. The room is clean, comfortable, the staffs are also hospitality. Highly rec, especially for such a reasonable price.
3 people find it helpful
Mai H. P.
Family
8.8
/10
Reviewed 353 week(s) ago
Clean rooms, like new hotels, large rooms, enthusiastic, fun receptionist, willing to advise customers on attractions and shopping,
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3 people find it helpful
Accommodation's Reply
21 Jan 2020
Punt Hotel thanks for your kind comments. We will try to improve further to serve you better. Hope to see you soon!
Best regards !