Louis Kienne Resort Senggigi

Explore Louis Kienne Resort Senggigi
8.5
Very Good
From 1,052 reviews
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Cleanliness

8.7

Room Comfort

8.8

Meal

8.0

Location

8.5

Service and Facilites

8.7

People often mention about Louis Kienne Resort Senggigi
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Ambiance (52)
Staff Friendliness (46)
Room Space (46)
Surroundings (42)
Bedroom (42)
Family Friendly (38)
Bathroom (37)
Hotel Area (36)
Taste (29)
Check-in/out Time (28)
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Traveler Reviews Louis Kienne Resort Senggigi

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Customer reviews
aulia y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
We ended up staying here unexpectedly because we'd booked a hotel in the Mentigi area called the Airdome, but the service at the Airdome was terrible. We couldn't check in, and there was no staff at all. We ended up looking for a nearby hotel and found this one, and we were promptly checked in, even though we arrived at 9 PM. Thank you for saving us from a tiring day.
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Accommodation's Reply
16 Apr 2026
Dear Mrs. Aulia Y Warms greetings from Louis Kienne Resort Senggigi! Thank you so much for your kind review. We’re really happy we could be there for you at just the right time. Providing quick and comfortable service, no matter what time our guests arrive, is always our priority. We hope this experience is just the beginning of many more stays with us. Looking forward to welcoming you back soon Kind Regards Management Louis Kienne Resort Senggigi
Verified Traveler
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Leisure
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6.1
/10
Reviewed 3 week(s) ago
The location is great, and the price is affordable for a resort that looks luxurious. However, for a hotel of this level, it wasn't ready for Eid. At 8 a.m., breakfast was already gone, and there weren't even plates and spoons. Drinks were served in white plastic cups with red polka dots. It was a bit odd, considering the view and pool are beautiful. Perhaps they were short-staffed.
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Accommodation's Reply
17 Apr 2026
Hi Warms greetings from Louis Kienne Resort Senggigi! Thank you for your valued review and thoughtful feedback. We truly appreciate your kind appreciation of our location, views, and facilities. Please accept our sincere apologies for the less satisfactory experience during your stay. Your comments are taken seriously and serve as an important reminder for us to continuously enhance our service standards. We look forward to the opportunity of welcoming you back for a more refined and memorable experience. Kind Regards Management Louis Kienne Resort Senggigi
S***I
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The staff is friendly and has a family-like attitude, the atmosphere is comfortable and pleasant.
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Accommodation's Reply
05 Apr 2026
Hi Waremest greetings from Louis Kienne Resort Senggigi! Thank you for your kind review 😊 We’re glad to hear our team made you feel welcome and that you enjoyed the comfortable, pleasant atmosphere. Hope to see you again soon! Kind Regrds Management Louis Kienne Resort Senggigi
Verified Traveler
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Leisure
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9.6
/10
Reviewed 4 week(s) ago
Overall, the rooms and hotel atmosphere were pleasant for a family vacation. However, at night, the sound of tables and chairs being repeatedly moved from upstairs or in the next room was very disturbing, and I woke up several times because of it.
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Accommodation's Reply
08 Apr 2026
Hi Dear Warms greeting from Louis Kienne Resort Senggigi! Thank you for sharing your experience with us. We’re delighted to know that you found the room and overall atmosphere enjoyable for a family vacation. We sincerely apologize for the disturbance caused by the noise during the night. Your comfort is very important to us, and we will certainly address this issue to ensure a more peaceful stay in the future. We truly appreciate your feedback and look forward to welcoming you back for a more relaxing experience. Kind Regards Management Louis Kienne Resort Senggigi
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Eko H.
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Leisure
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9.7
/10
Reviewed 4 week(s) ago
This beautiful hotel, surrounded by shady coconut trees, boasts comprehensive amenities and stunning beach access. It's highly recommended for a vacation or simply a family staycation. However, the rooms could use some renovation, particularly the mattresses, which are still uncomfortable.
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Accommodation's Reply
08 Apr 2026
Dear Mr Eko H Warms greetings from Louis Kienne Resort Senggigi! Thank you for your kind words and for highlighting the beauty of our surroundings and facilities. We’re delighted to know you enjoyed the serene ambiance and beachfront experience with your family. We truly appreciate your valuable feedback regarding the room condition, especially the bed comfort. Please rest assured that this has been noted and will be part of our ongoing improvement to enhance guest experience. We look forward to welcoming you back for an even more refined and comfortable stay. Kind Regards Mangement Louis Kienne Resort Senggigi
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always a choice for a staycation 😍
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Accommodation's Reply
05 Apr 2026
Hi Warmest greetings from Louis Kienne Resort Senggigi! Thank you for always choosing us as your staycation destination ✨ It is truly an honor to be your preferred escape. We look forward to welcoming you back for another exceptional and indulgent experience. Kind Regards Mangement Louis Kienne Resort Senggigi
D***Y
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Leisure
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6.6
/10
Reviewed 4 week(s) ago
The location is very far from the city center or any busy area. It's also difficult to order food online. There's no smart TV, and the HDMI connection won't work. The refrigerator isn't cooling or cooling, so the kids' milk is spoiled. The room's AC isn't cooling. I've informed the hotel, and an engineer has arrived, but nothing has changed. The food and beverage variety is limited. The food is also limited, and we have to wait a long time for refills. The beach is very dirty.
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Accommodation's Reply
27 Mar 2026
Hi, Warm greetings from Louis Kienne Resort Senggigi! Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet the level of comfort, service, and facilities we aim to provide. Please rest assured that your comments have been well noted and will serve as valuable input for our continuous improvement. Your comfort and satisfaction are always our top priority, and we remain committed to enhancing every aspect of your stay. We truly hope to have the opportunity to welcome you back in the future and provide you with a more memorable and enjoyable experience. Kind regards, Management Louis Kienne Resort Senggigi
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Araf M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
We stayed in Louis Kienne for 2 nights. Loved the ambiance of the place. The pool is sea facing and the water color is clear blue. I had a mountain facing room and loved my staying here. The cons: Malimbu beach is having plastic trash from tourists outside the hotel. Not a pleasant experience to walk in the sands of adjacent beach. Also, they need to add more variety for foods in their restaurants as there’s no local food options closer/walking distance.
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Accommodation's Reply
05 Apr 2026
Dear Mr.Araf M. Warms Greeting from Louis Kienne Resort Senggigi! Thank you for staying with us and for sharing your experience! We’re so happy to hear that you loved the ambiance, the sea-facing pool, and your mountain view room—sounds like a lovely stay 😊 We also truly appreciate your feedback regarding the beach condition and food variety. We understand how important these aspects are, and we’ll definitely take this into consideration as we continue to improve our guest experience. Hope to welcome you back again for an even better stay! ✨ Kind Regards Mangement Louis Kienne Resort Senggigi
Dissa
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Leisure
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9.1
/10
Reviewed 9 week(s) ago
View from my room was amazing, if I back again definitely I will stay at least a night. The room itself was comfortable and clean.
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Accommodation's Reply
27 Feb 2026
Dear Mrs Dissa H. Warmest greeting from Louis Kienne Resort Senggigi! Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the amazing view from your room and found the room comfortable and clean. Your kind words truly mean a lot to our team. We are very happy to know that you would choose to stay with us again on your next visit. We look forward to welcoming you back for another memorable stay hopefully for more than just one night next time Warm regards, Management Louis Kienne Rseort Senggigi
n***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the room is a bit dirty in some corners but still okay. Overall okay, maybe I will come here again when I go to Lombok.
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Accommodation's Reply
11 Feb 2026
Thank you for your review and feedback. We are delighted to know that the friendliness of our staff contributed positively to your stay. We apologize that the cleanliness of your room did not meet your expectations. We will focus on improving this in the future. Thank you for your trust, and we hope to welcome you back on your next visit to Lombok. Sincerely, Louis Giann, Senggigi Resort Management
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N***y
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6.1
/10
Reviewed 11 week(s) ago
The price of the hotel and breakfast is not worth it, I swear, the fried rice is not delicious, there is no taste, the menu choices are limited. They provide soto but there is no chicken, cheap fruit only 2 pieces, for whatever reason, I am very disappointed with the breakfast. I give a score of 2 for the food, the hotel did not really intend to provide food, I swear, one stay there is enough.
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Accommodation's Reply
27 Feb 2026
Hi Dear Warmest greeting from Louis Kienne Resort Senggigi! Thank you for your review and feedback. We’re really sorry to hear that your breakfast experience didn’t meet your expectations. We truly appreciate your input and will discuss it with our team to improve both the food quality and service. Thank you for staying with us. We hope to welcome you back and provide you with a much better experience next time. Kind Regards Management Louis Kienne Resort Senggigi
Ety D. W.
icon-Business
Business
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10.0
/10
Reviewed 11 week(s) ago
Hotel with a great view, directly facing the sea and has a private beach and swimming pool that is suitable for children.
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Accommodation's Reply
11 Feb 2026
Dear Mr./Ms. Ety D. W., Warm regards from Louis Kienne Resort Senggigi. Thank you for taking the time to share your experience! We are delighted that you enjoyed the ocean views overlooking the beach, as well as the convenient family-friendly pool facilities. We hope you had a wonderful vacation and we look forward to welcoming you again on your next visit to Louis Kienne Resort Senggigi!
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d***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The room is spacious, comfortable, has a quite environment, there is a bathtub, complete TV channels, clean, all the materials in the hotel are good quality,
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Accommodation's Reply
01 Feb 2026
Dear Guests, Warm greeting from Louis Kienne Resort Senggigi. Thank you very much for giving a rating and for choosing to stay with us for your holiday. We truly appreciate your support and are happy to know you had a pleasant experience. It would be our pleasure to welcome you back for another relaxing stay in the future. Warm Regards, Management Louis Kienne Resort Senggigi
K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
Improve WiFi. I was staying on a higher floor and couldn't connect to the WiFi at all.
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Accommodation's Reply
21 Jan 2026
Dear Guests, Warm greeting from Louis Kienne Resort Senggigi. Thank you for sharing your feedback with us. We sincerely apologize for the WiFi issues you experienced during your stay, especially on the higher floor. We understand how important reliable connectivity is for our guests, and your comments have been shared with our team as part of our ongoing efforts to improve our facilities and services. We are continuously working to enhance our WiFi coverage throughout the hotel to ensure a better experience for all guests. We truly appreciate your feedback and hope to have the opportunity to welcome you back to Louis Kienne Resort Senggigi with an improved stay. Warm Regards, Management Louis Kienne Resort Senggigi
Hady A.
icon-Leisure
Leisure
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9.7
/10
Reviewed 15 week(s) ago
The place is good, if you want a comfortable atmosphere, this is the right place.
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Accommodation's Reply
21 Jan 2026
Dear Hady A. Warm greeting from Louis Kienne Resort Senggigi. Thank you very much for giving a rating and for choosing to stay with us for your holiday. We truly appreciate your support and are happy to know you had a pleasant experience. It would be our pleasure to welcome you back for another relaxing stay in the future. Warm Regards, Management Louis Kienne Resort Senggigi
A***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
The location is excellent, it feels like you have a private beach, but the food, sorry to say, doesn't meet expectations.
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Accommodation's Reply
21 Jan 2026
Dear Guest, Warm greeting from Louis Kienne Resort Senggigi. Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our prime location and the feeling of having a private beach — it’s one of the highlights of Louis Kienne Resort Senggigi. At the same time, we sincerely apologize that our food did not meet your expectations. Your comments have been shared with our team as we continuously work to improve the quality and variety of our dining offerings. We truly appreciate your honest review and hope to have the opportunity to welcome you back for an even better experience in the future. Warm Regards, Management Louis Kienne Resort Senggigi
Habiburrahman
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
It's a bit difficult in the bathroom because there's no jet shower, and the place for soap is near the shower.
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Accommodation's Reply
21 Jan 2026
Dear Habiburrahman, Warm greeting from Louis Kienne Resort Senggigi. Thank you for your feedback regarding your stay at Louis Kienne Resort Senggigi. We apologize for the inconvenience you experienced with the bathroom, particularly the absence of a jet shower and the placement of the soap holder. Our bathrooms are designed in this style, but we understand how this may have caused some difficulty. Your comments are valuable and will be taken into consideration as we continue to improve our facilities for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Warm Regards, Management Louis Kienne Resort Senggigi
Raffa A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Please help me with the hotel receptionist number because I left something behind.
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Accommodation's Reply
10 Jan 2026
Dear Raffa, Thank you for informing us. We are sorry to hear that you may have left a personal item behind. Please kindly contact our hotel receptionist directly at +62 878-1100-5111 so we can assist you further in checking and recovering your belongings. We look forward to helping you. Kind Regards, Management Louis Kienne Resort Senggigi
Siti N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The kids are really comfortable here.
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Accommodation's Reply
10 Jan 2026
Dear Siti N, Warm greeting from Louis Kienne Resort Senggigi. Thank you for your kind review. We’re happy to hear that the children were very comfortable staying with us. We hope to welcome you and your family back again soon. Kind Regards, Management Louis Kienne Resort Senggigi
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The view is the best, the food is also delicious, cleanliness needs to be improved
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Accommodation's Reply
10 Jan 2026
Dear Guest, Warm greeting from Louis Kienne Resort Senggigi. Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the beautiful view and found our food to be delicious. Your kind words truly mean a lot to our team. At the same time, we sincerely appreciate your honest feedback regarding cleanliness. Please accept our apologies for not meeting your expectations in this area. Rest assured, your comments have been shared with our housekeeping team, and we will take immediate steps to improve our standards to ensure a more comfortable and pleasant stay for all our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind Regards, Management Louis Kienne Resort Senggigi
Number of reviews per page
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