Comfortable in the city center and friendly staff.

The receptionist was friendly and quick, especially when the TV in the room wouldn't turn on, it was fixed after 15 minutes. The breakfast was delicious and varied. I was just disappointed when I first arrived to check-in, when parking the car was directed to park downstairs, probably because the upstairs was full, I understand. But what made me disappointed, the parking guide was unfriendly and his language was unpleasant to hear, making me in a bad mood. I am a hotel guest, you know, not an uninvited guest. Moreover, when I got out of the car to go to the elevator to the lobby, the smell was unpleasant. Please organize the staff to be friendly to guests. That's all, everything else is okay.

Strategic location, plenty of food vendors nearby. Comfortable rooms, great pool. My kids loved it. Breakfast was delicious, highly recommended if you're planning a staycation.

Not bad, it's really great.

The room was clean and comfortable enough to stay in. Unfortunately, access to the hotel area is quite congested due to the busy surrounding roads, making it quite difficult to turn around vehicles, especially during rush hour. As for the bathroom, it was a bit of a shame that it was a bit smelly and the floor surface was wet and slippery. This needs to be addressed by the hotel in terms of cleanliness and guest safety, considering the slippery floor is quite a slippery risk. Overall, this hotel is quite decent to stay, but there are some things that need to be improved in terms of access and bathroom. The restaurant is currently undergoing renovations, so breakfast has been moved to the ballroom in front of the hotel. Hopefully there will be an opportunity to stay again when the restaurant is finished. Oh yes, unfortunately during the World Cup season, the TV is not equipped to watch the World Cup channel.

Everything is okay, but the AC is not cold enough.

Best, you have to stay here if you go to Balikpapan.

This is our second time staying here, the checkout process was very fast, the staff were all friendly, and parking was free. For motorcyclists like us, the parking area is very friendly because it is covered so the vehicle doesn't get hot or wet. The breakfast is very varied, and the food is always delicious. The swimming pool is 👍👍👍. God willing, we will come back for a staycation with the kids. Best of luck MaxOne, always maintain the quality, okay? 👌👌

The hotel staff was very friendly and helpful during check-in. The atmosphere was safe and comfortable.

Stayed with my wife and 6-year-old child. Breakfast was charged Rp 50,000 per day for children. No advance notice. I've stayed here before but wasn't charged.

We had a great time here, definitely be our first list hotel when visiting Balikpapan another time. Thank you! 😊

The room's AC wasn't cooling at all. Calling room service to order food was inconvenient and wouldn't connect. This will be fixed in the future.

Very comfortable.. clean and friendly.

The location is very good because it is in the center of the crowd.

Good service and spacious room.

Under renovation, a bit noisy but otherwise comfortable.

The hotel's location is close to various culinary delights... especially in front of the hotel there is momoyo ice cream.

Clean bathroom and spacious room.

This is the second time I've stayed at this hotel...

Strategic location, but the rooms aren't soundproof. While staying, we could hear the sound of children running from the upstairs room.