It's a shame that a hotel this nice doesn't have reliable TV, just a regular digital TV with lots of ants on the channels. The AC wasn't cold enough even though it was set to 16 degrees. Otherwise, it was a great stay: the staff was friendly, and the breakfast was delicious.

Good and comfortable. Enjoy our holidays.

The staff is friendly and the place is clean. However, there's no public transportation available at night. As for the food, I'd recommend adding more main courses, especially the side dishes.

The hospitality is on par with a 4-star hotel. The hotel is clean, the staff is friendly, and the breakfast is flawless, although the menu could be more varied. 5G Wi-Fi is available. The only downside is the unstable hot water (suddenly hot, then cold). Otherwise, it's okay, and hopefully the quality is maintained. I'll definitely stay here again next time I visit Palabuhanratu.

The staff is very friendly and helpful.

A comfortable place to stay, complete facilities.

Alhamdulillah, a very enjoyable vacation. The children are very happy, very satisfied they vacation and stay here. Highly recommended. All the security and hotel staff are very friendly. The food in the restaurant is delicious 👍🏻😍 The service is very good, and the hotel room is spacious, the AC is cold. Next vacation I want to come back here again. The children asked to stay again at Karang Sari Hotel, they want to 😍😍. One more thing, the hotel is close to the beach 👍🏻

The staff was very friendly. We'll order again next time.

It was pleasant, the service was friendly, and the rooms were clean and tidy. I'll be back here again next time I go to Pelabuhan Ratu.

It was very pleasant, the staff was friendly. However, many of the towels and sheets were torn. The buffet menu had a wide variety. However, when we wanted to swim, the staff said that adult men had to take off their clothes or wear swimming trunks, so we decided not to swim (only children were allowed to swim). Hopefully, the hotel will evaluate the situation or put a large sign stating that swimming is mandatory. Thank you.

I really enjoyed staying here, but there were some drawbacks. 1. There were a lot of black ants in the food. Everything else was fine, and the food was delicious.

The rooms are comfortable, the staff and security are friendly, and it's close to downtown Pelabuhan Ratu. I'd definitely stay here again if I had the chance.

The cheapest standard room... bathroom outside the room and shared by 2 for 3 rooms...

Clean, tidy, and the swimming pool is also clean. The only downside is the intermittent Wi-Fi and poor signal reception. The food is delicious, and the service is excellent, friendly, and fast.

The hotel's location is strategic. I stayed in room 105. The Wi-Fi was weak, and there were many large black ants in the room. There was no hot water. The bed creaked when moved. Tissues and toothbrushes were only provided upon request.

The hotel staff is very friendly, the swimming pool is cool under the mango tree.. Aesthetic

Nice, friendly service, location close to Citepus Beach, culinary spots are also not far away, hopefully there will be good fortune to stay here again.

The room is nice and comfortable and I want to come back again

The hotel staff is very responsive and quick to respond to any complaints, and they are all friendly and smiling.

The hotel staff was very friendly, though a little overwhelmed by the small staff. The rooms were clean, but the atmosphere was a little spooky at night.