The hotel destination for a holiday to Garut, awesome!

Best view from the hotel with the mountain and the rice field, nice warm water pool, and variety of breakfast.

The check-in process was easy and hassle-free, the staff were very friendly, the breakfast had a lot of variety, the room was clean, I hope I can visit there again.

It was a long way to the room, I was out of breath. Ordering from the restaurant took a long time, maybe because it was far away, the food was already cold when I got to the room, hahaha

One of the best hotels in the Garut area with views, a swimming pool, and comfortable rooms. Internet access is also excellent; I even managed to create YouTube content with a stable connection. Overall, this hotel is great.

Suitable for a holiday in Garut with a mountain view

This is my fifth stay here, and I've been very satisfied. The breakfast is delicious and varied, the rooms are spacious, and the staff are very helpful.

I never get bored with my staycation here. The staff, environment, ambiance, facilities, and food are all top-notch. Premiere rooms come with morning and afternoon tea and delicious snacks. Keep it up with Santika Premiere Garut!

The service is amazing and I want to keep coming back😍

Clean rooms, varied food, kids friendly.. Good service

I never get bored staying here... It's the best... The breakfast is so varied that I'm confused about what to eat 🤪

A 2-day stay here with a hot tub and the best view of Mount Guntur made for a truly memorable vacation. There's no need to doubt the hotel's staff and facilities. Nice Santika Premier Garut! We will come back soon!

Everyone liked it, next time I will stay here again

Ten stars, top notch, great view

Very satisfied with everything, next time come here again

Great tree, my family really likes it.

I came back because I'd stayed here before and was satisfied. But not this time. So I arrived during peak check-in hours and had to queue. I waited about 30 minutes. Because I'd bought a New Year's package, I confirmed with the staff. They said it wasn't included. I confirmed with the staff three times and WhatsApp. I was a little disappointed because I'd bought a package. The next day, I asked again at the front desk and they said it was included. How can you make people think so when you know it's included? At breakfast, it was very busy because it was high season. After checking in, we were invited to look for a seat, but none were available. Why wasn't there coordination? Maybe they told us to wait or directed us upstairs, instead of making hotel guests find their own seats. It happened to be my birthday, and my husband confirmed it with the hotel. But the hotel seemed to be lacking in attention to such personal matters. It was different from my experience at other hotels. For the staff, my rating is 3 out of 5. For a hotel like Santika, I'm a bit disappointed. As for the rooms and location, nothing was disappointing. Perhaps this can be improved in the future. Thank you 😊

Stayed in a pleasant villa with a private pool. Since the kids didn't want to finish the hot tub, I requested breakfast delivered to the villa, and they did. The menu was very varied. Unfortunately, there was no curtain from the pool to the shower room, so you could immediately see that you were showering from the pool. It was a bit uncomfortable for a group. The staff didn't check the soap because it was empty just before I wanted to use it. Otherwise, it was satisfactory.

Thank you to Mr. Heri and Neng Ajeng yes .... yesterday when checking in very helpful, the title thank you very much. From Yura

The New Premiere room feels more spacious and very convenient to stay in. The view is also better, which makes the overall experience feel more premium.