The Canvas Hotel

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Overall Ratings & Reviews The Canvas Hotel

Traveloka (99)
Other sources (74)
8.4
Very Good
From 99 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.8

Location

8.7

Service and Facilites

8.4

People often mention about The Canvas Hotel
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Distance to City Center (3)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Wifi (3)
Activity Option (3)
Ambiance (3)
Family Friendly (2)
Check-in/out Time (2)
Room Space (2)
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Traveler Reviews The Canvas Hotel

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Need to improve the toilet cleanliness.
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Accommodation's Reply
29 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay at The Canvas. We apologize for any inconvenient caused during your stay period. We shall investigate the matter to our operation and housekeeping department accordingly and we shall thrive to our best to improve the qualitiness of both staff and hotel services. Thank you.
A***a
icon-origin-TRAVELOKA
7.1
/10
Reviewed 3 week(s) ago
Always booked here if I go to Klang. Booked it since it was built. But lately, the toilet cleanliness is not satisfying. Like they don't scrub it at all. And now you need to pay RM5/night for Selangor Tax.
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Accommodation's Reply
27 Apr 2026
We were thrilled to receive your wonderful feedback regarding your recent stay at our hotel. Thank you for taking the time to share your experience with us. We truly value your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.
D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Location behind the mall, soon there'll be MRT too. Perfect location.
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Accommodation's Reply
16 Mar 2026
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Canvas. Your kind words are truly appreciated. We look forward to welcoming you back to The Canvas in the near future.
Tirza L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
the room si so good, smells good, the staff also friendly!
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Accommodation's Reply
28 Jan 2026
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Canvas. Your kind words are truly appreciated. We look forward to welcoming you back to The Canvas in the near future.
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 50 week(s) ago
staff is very friendly the place is comfortable close to the mall too.
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Accommodation's Reply
03 Jun 2025
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Canvas. Your kind words are truly appreciated. We look forward to welcoming you back to The Canvas in the near future.
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Khoo S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 59 week(s) ago
The location was excellent, walking distant to Aeon bukit tinggi, and there was Aerobus stand across with less than 5 min walk from the hotel. Very convenient for short vacation.
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Accommodation's Reply
22 Oct 2025
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Canvas. Your kind words are truly appreciated. We look forward to welcoming you back to The Canvas in the near future.
Suniarti
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
Bersih. Luas yang suite room. Dekat aeon mall.
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Lius Armen
icon-origin-TRAVELOKA
10.0
/10
Reviewed 121 week(s) ago
Friendly staff. Room is clean.
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CHEN XUEPENG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 167 week(s) ago
Overall was good, clean room and strategic location.
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CHEN XUEPENG
icon-origin-TRAVELOKA
8.5
/10
Reviewed 168 week(s) ago
Clean room, good location and many eateries around.
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WU YUHUA
icon-origin-TRAVELOKA
8.8
/10
Reviewed 168 week(s) ago
Good location and clean room, will be back again.
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WU YUHUA
icon-origin-TRAVELOKA
8.5
/10
Reviewed 169 week(s) ago
Overall were good and good location.
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Farizman S. B. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 173 week(s) ago
I stayed here for the second time. It was excellent. For Klang area, I would recommend this hotel. Compare to the prices, location, cleanliness and overall experience I definitely will chose to stay here again. The only thing that the management need to change is the door to the lift from the parking basement should be open to guest. I parked in the basement but cannot enter the door to the lift and needed to walk up the stair to enter the hotel front door. Guest can go down directly to the basement parking from the lift at the reception level but weirdly cannot go to the reception level from the parking basement. Hotel can provide access card for guest to enter and exit the door to the lift. That's the only complaint I have. The rest was okay.
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BAHARI A. B. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 331 week(s) ago
Room is ok, just the aircond controller is located beside the door. So you have to wake up and walk to the door to adjust temperature. For check out, the Indian lady at the counter was never smiling. She just said "sign" (asking for my signature). I waited there as I thought there's something else to do. But actually the "sign" thingy would be the last business. Why don't you smile and talk properly, as you are not the hell gatekeeper.
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1 people find it helpful
Fatin F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 342 week(s) ago
Great place to stay. Would come again when need arises.
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LIEW Y. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 356 week(s) ago
nice place to stay for business travel & family vacation
2 people find it helpful
LIEW Y. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 357 week(s) ago
Please put more effort on cleaning
1 people find it helpful
Lawrence l. l. c.
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 359 week(s) ago
the pillow is extremely hard, other than that it's ok
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Jullie L. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 370 week(s) ago
The location of the hotel is very close to the high hill AEON shopping mall, buses to KL and others are also available in the hotel's canvas area. It is perfect for a place to stay when you are in Bukit Tinggi Portklang.
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zulhan a.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 372 week(s) ago
new hotel and good location nearest to shopping mall....
1 people find it helpful
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