8.7
Very Good
From 92 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.7

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Traveler Reviews Aiden Saigon Hotel

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40
Customer reviews
dian s.
icon-Leisure
Leisure
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6.5
/10
Reviewed 20 week(s) ago
I was ordered a room with a window, they gave me a room with a window but. No view, only seeing a grey wall. I don't like this view. Also, the cook/chef staff is not friendly. All staff are friendly except her, she keeps warning my son to sit in his chair. Also, when you come half an hour before, the food would not be filled again. The food is not really special, the gym is not a proper gym (just OK) but for this price, it is quite unreasonable. I hope they keep upgrading the bad things. The room was being cleaned well, and I found an empty condom box under my bed.
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Phượng V.
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10.0
/10
Reviewed 28 week(s) ago
My family and I stayed at Aiden for 1 day. The general feeling is that the hotel is clean, the staff is enthusiastic and friendly. The food is delicious, the service is attentive. The hotel has a swimming pool, gym, sauna but it is a bit small. The road is convenient, next to the hotel is a Mega Market supermarket so it is easy to buy necessary items. There are many cafes and restaurants around so it is very bustling. Give 5 stars for the service attitude of the hotel staff!
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1 people find it helpful
Tran T. A.
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9.7
/10
Reviewed 93 week(s) ago
The room is spacious, clean, and the staff are all very friendly and enthusiastic. The downside is that the TV doesn't have an internet connection and the window faces the side so the room is a bit dark. If I go back, I will choose a room with a balcony for more light.
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1 people find it helpful
Dang D. N.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 115 week(s) ago
Địa điểm tốt, phòng ở ok, nhưng không sạch, cảm giác như khách sạn họ chưa vệ sinh phòng, nền nhà rít, bồn rửa tay vẫn còn vết bám vàng của người dùng trước. nhân viên và lễ tân phục vụ tốt thân thiện.
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Accommodation's Reply
30 Jun 2023
Dear Ms Nhi, On behalf of Aiden Saigon Hotel, we would like to sincerely thank you for your comments about the Hotel as well as your appreciation for the services we provide. Your valuable sharing will certainly be a source of motivation to help Aiden Saigon Hotel continue to strive to provide better and better services. Once again, we are very pleased to hear that you had a great stay at the Hotel and hope to welcome you back in the near future. Best regards, On behalf of the Board of Directors of Aiden Saigon Hotel
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Bao H.
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9.7
/10
Reviewed 133 week(s) ago
The staff is very friendly and enthusiastic
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1 people find it helpful
ANH JOHN
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
Hotel sạch sẽ, nhân viên rất nhiệt tình. Giá phòng đã bao gồm ăn sáng .nên chỉ cần bước xuống sảnh là có thể nhâm nhi ly cf rồi. Tôi rất thích hotel này và sẽ quay lại
2 people find it helpful
Accommodation's Reply
12 Nov 2022
Dear Mr Anh, On behalf of Aiden Saigon Hotel, we would like to sincerely thank you for your comments about the Hotel as well as your appreciation for the services we provide. Your valuable sharing will certainly be a source of motivation to help Aiden Saigon Hotel continue to strive to provide better services. Once again, we are very pleased to know that you had a great stay at the Hotel and hope to welcome you back in the near future. Best regards, On behalf of the Board of Directors of Aiden Saigon Hotel.
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Nguyen T. M. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 146 week(s) ago
Vote 5 stars for service and quality, satisfied with the price
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1 people find it helpful
Accommodation's Reply
12 Nov 2022
Dear Ms. Nguyen, On behalf of Aiden Saigon Hotel, we would like to sincerely thank you for your comments about the Hotel as well as your appreciation for the services we provide. Your valuable sharing will certainly be a source of motivation to help Aiden Saigon Hotel continue to strive to provide better services. Once again, we are very pleased to know that you had a great stay at the Hotel and hope to welcome you back in the near future. Best regards, On behalf of the Board of Directors of Aiden Saigon Hotel.
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ANH DAN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 146 week(s) ago
Clean room, enthusiastic friendly staff, reasonable price. I will come back and have recommended more friends to stay at hotel Aiden
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Accommodation's Reply
01 Nov 2022
Dear Mr Dan, On behalf of Aiden Saigon Hotel, we would like to sincerely thank you for your comments about the Hotel as well as your appreciation for the services we provide. Your valuable sharing will certainly be a source of motivation to help Aiden Saigon Hotel continue to strive to provide better services. Once again, we are very pleased to know that you had a great stay at the Hotel and hope to welcome you back in the near future. Best regards, On behalf of the Board of Directors of Aiden Saigon Hotel.
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TRAN T. N. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 151 week(s) ago
Under the bed sheets are stains, old blood. Looks terrible
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1 people find it helpful
Nguyen V. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 159 week(s) ago
Khách sạn đẹp, rộng rãi, nhân viên thân thiện nhưng ăn sáng còn ít món.
2 people find it helpful
Vân Đ.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 173 week(s) ago
The room was very clean, did not smell much of the air conditioner. Nv, professional and friendly. The security guard is extremely psychological. 10/10. Next time I go to Saigon, I will continue to book a room.
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5 people find it helpful
Phuong Hau
icon-origin-TRAVELOKA
5.7
/10
Reviewed 175 week(s) ago
Phòng có vẻ hơi bụi và tủ thì hư
1 people find it helpful
Accommodation's Reply
16 Apr 2022
Dear Phuong Hau, First of all, thank you very much for choosing Aiden Saigon Hotel for your stay! Your satisfaction is Aiden's top priority and we deeply apologize for the imperfect experiences you had during your stay. Aiden would like to acknowledge your feedback and will consider and consider it seriously to improve the quality of the room better. Once again, we sincerely apologize to you and your family and hope we have the opportunity to welcome you back in the near future. On behalf of the Board of Directors Aiden Saigon Hotel.
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Dang M. T.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 176 week(s) ago
Nhân Viên Thân Thiện.Nhưng Khi Mình Đi Đường Đang Làm Phải tự đi tìm chỗ đỗ xe mà không có sự hướng dẫn của nv.Điểm Trừ Kháchsạn không có chỗ đỗ xe.Đỗ lại Trước Khách Sạn thì phụ thu thêm 100k 1 đêm
3 people find it helpful
Accommodation's Reply
16 Apr 2022
Dear Minh Tuyen Dang, On behalf of Aiden Saigon Hotel, we would like to sincerely thank you for your comments about the Hotel as well as your positive reviews about the services we provide. Your valuable comments will definitely be a source of motivation to help Aiden Saigon Hotel continue to strive to provide better services. Once again, we are very pleased to hear that you had a wonderful stay at the Hotel and hope to welcome you back in the near future. Best regards On behalf of the Board of Directors Aiden Saigon Hotel
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Nguyen T. N. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
Enthusiastic, fun staff. In the afternoon, sitting by the window watching planes is very interesting
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1 people find it helpful
Accommodation's Reply
16 Apr 2022
Dear Nguyen Thi Nhu Anh, On behalf of Aiden Saigon Hotel, we would like to sincerely thank you for your comments about the Hotel as well as your positive reviews about the services we provide. Your valuable comments will definitely be a source of motivation to help Aiden Saigon Hotel continue to strive to provide better services. Once again, we are very pleased to hear that you had a wonderful stay at the Hotel and hope to welcome you back in the near future. Best regards On behalf of the Board of Directors Aiden Saigon Hotel
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Penny H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 198 week(s) ago
lễ tân, bảo vệ cái gì cũng ổn cả chỉ có điểm trừ 1 chút là cửa phòng tắm bị hư , đóng không được và cái toilet bị lệch ra ngoài , còn lại thì cái gì cũng ổn cả, rất hài lòng, nhất là bạn lễ tân tận tình giúp đỡ khách
1 people find it helpful
Phuchong
icon-origin-TRAVELOKA
8.5
/10
Reviewed 249 week(s) ago
I am relatively satisfied with the stay here, especially impressed with the receptionist at the hotel, who is very enthusiastic and responsible. Thank you
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1 people find it helpful
Nguyen Khac Thang
icon-origin-TRAVELOKA
9.7
/10
Reviewed 268 week(s) ago
New hotel, modern, clean. Good price. Friendly and enthusiastic worker. Spacious room, comfortable. I am satisfied with the service of the hotel.
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1 people find it helpful
Bua S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 291 week(s) ago
Overall is considered good. But booked a window that actually has windows But the window facing into another room Causing to have to close the curtains all the time Feeling a little gulp Highly recommended for Thai guests. Soaked water snacks. Do not! Absolutely eat because of the money
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Ngoc Xuan Huynh
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9.7
/10
Reviewed 312 week(s) ago
New clean hotel. Enthusiastic staff
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Phoi Linh Tran
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 321 week(s) ago
Very friendly staff, new hotel, every thing is Ok
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Number of reviews per page
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