Overall Ratings & Reviews Wyndham Casablanca Jakarta

Dear T*h, Warm greetings from Wyndham Casablanca Jakarta. Glad to hear it! Thank you for choosing us as your staycation destination. We look forward to welcoming you back for another enjoyable experience. Warm regards, Nadia, Customer Relations Manager

Dear Aditya H. P., Warm greetings from Wyndham Casablanca Jakarta. Thank you for your review! We're glad to hear that you found our convenient location, close to the mall and KCIC station, helpful. We hope this convenience makes your stay even more enjoyable. See you again soon! Best regards, Nadia, Customer Relations Manager

Dear B*y, Warm greetings from Wyndham Casablanca Jakarta. Thank you for entrusting us to welcome your business colleague. We are pleased to know that he was satisfied with his stay at our hotel. We hope to continue providing the best service on your next visit! Warm regards, Nadia, Customer Relations Manager

Dear E***i, Warm greteings from Wyndham Casablanca Jakarta, Thank you for your kind review! We're glad you enjoyed our family-friendly atmosphere, delicious breakfast, and great location. Happy to hear you found it worth the price — we hope to welcome you and your family back soon! Salam hangat, Nadia Customer Relations Manager

Dear Shabir M., Warm greetings from Wyndham Casablanca Jakarta, Thank you very much for your detailed feedback. We're delighted to hear that you found the hotel very good and comfortable, and that our staff was helpful and attentive throughout your stay. Your kind words mean a lot to us. We sincerely apologize for the inconvenience you experienced with the wired internet connection. Your comments have been noted, and we will follow up with our technical team to ensure all in-room facilities are properly checked and maintained. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back with an even better experience in the future. Sincerely, Tasya Guest Relation Officer

Dear M*a, Warm greetings from Wyndham Casablanca Jakarta,. Thank you for your positive review! We are so happy to hear that your child enjoyed their staycation here, especially with the ice cream, crepes, and the fun pool. We look forward to welcoming you and your family back for another exciting experience! Warm regards,. Nadia. Customer Relation Manager

Dear R***d, Warm greetings from Wyndham Casablanca Jakarta, Thank you for your wonderful review! We're delighted to hear that you enjoyed the welcoming ambiance, comfortable room design, and attentive service from our team. Your kind words about our well-maintained facilities truly mean a lot to us. We look forward to welcoming you back for another memorable stay! Sincerely, Nadia Customer Relation Manager

Dear Esther R. S., Warm greetings from Wydnham Casablanca Jakarta,. Thank you for your review! We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back for another equally satisfying experience,. Warm regards,. Nadia. Customer Relation Manager

Dear Shabir M. Warm greetings from Wyndham Casablanca Jakarta, Thank you for your kind review! We're delighted to hear that you found our hotel comfortable and well-equipped, and that our staff were helpful during your stay. We hope to welcome you back again soon! Sincerely, Nadia Customer Relation Manager

Dear V***y, Warm greetings from Wyndham Casablanca Jakarta, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the bathroom condition, housekeeping response, intercom issue, and limited app menu have been noted and shared with the relevant departments for immediate review and improvement. We truly value your input and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Nadia Customer Relation Manager

Dear E*i, Warm greetings from Wyndham Casablanca Jakarta,. Thank you for your positive review! We are glad to hear that you are satisfied with the facilities we provide and the strategic location of the hotel. We hope to welcome you back soon! Warm regards,. Nadia. Customer Relation Manager

Dear N*i, Warm greetings from Wyndham Casablanca Jakarta,. Thank you for your positive review! We are pleased to know that the check-in and check-out process went smoothly, that you felt comfortable during your stay, and that you enjoyed the varied and delicious breakfast. We also greatly appreciate your appreciation for the friendliness of our staff. We look forward to your next visit! Warm regards,. Nadia. Customer Relation Manager

Dear Dang A. I., Warm greetings from Wyndham Casablanca Jakarta,. Thank you for your positive review! We are glad to know that you felt very comfortable during your stay. We look forward to welcoming you back for another equally enjoyable staycation! Warm regards,. Nadia. Customer Relation Manager

Dear Value Guest, Warm greetings from Wyndham Casablanca Jakarta, Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. Your comments have been shared with our housekeeping team for immediate follow-up and corrective action. We take cleanliness very seriously, and we’re truly sorry that we fell short during your stay. We hope to have the opportunity to welcome you back and provide a much-improved experience. Sincerely, Nadia Customer Relation Manager

Dear sheila f. P. Warmest greetings from Wyndham Casablanca Jakarta, Thank you very much for your enthusiastic review! We are very happy to know that you enjoyed a pleasant stay, from the complete facilities, friendly service, to the satisfying taste of the food. Comments like this really motivate our team. We look forward to welcoming you back on your next visit! Warm regards, Nadia. Customer Relation Manager

Dear muhammad m. P. Warmest greetings from Wyndham Casablanca Jakarta, Thank you for your positive review. We are glad to know that you enjoyed our food, felt comfortable with the cleanliness of the room, and enjoyed the atmosphere at Riva. We hope you had a pleasant stay, and we look forward to welcoming you back again on another occasion. Warm regards, Nadia. Customer Relation Manager

Dear muhammad m. P. Warmest greetings from Wyndham Casablanca Jakarta, Thank you for your review and loyalty since 2014. We are glad to hear that you felt comfortable and received friendly service during your stay. Your input regarding the variety of breakfast flavors will be our concern to continue to innovate to remain in accordance with guest expectations. We look forward to your next visit with a more enjoyable experience. Warm regards, Nadia. Customer Relation Manager

Dear D*y, Warm greetings from Wyndham Casablanca Jakarta,. Thank you for taking the time to share your stay experience. We are glad to know that you were satisfied with the friendliness of the staff, the room facilities, and the quality of the TV picture and internet connection at the beginning of your stay. Your feedback regarding the laundry bag and internet connection before check-out will be our concern for future improvements. We look forward to welcoming you back with a better experience on your next visit. Warm regards,. Nadia. Customer Relation Manager