The room is not soundproof, even with the door closed, I can still hear the guests in the room above talking very loudly in front of the door. Phong doesn't understand why his feet are always dusty, and he can smell a faint musty smell even though he asked to clean the room. The first day he checked in, there was water leaking from the ceiling (like from the wifi unit). The bathroom water drains slowly, so every time he takes a shower, he has to open the lid to let the water drain quickly. The area next door is a nuru massage parlor. The bed is small and thin, not comfortable to lie on. The staff and receptionist are cute.