Dear Valued Guest, Thank you for your positive review. We are delighted that you were impressed with the hotel's excellent location, comfort, and quick check-in/check-out process. We apologize for any inconvenience experienced during breakfast due to the high volume of guests. Your feedback will be used to further improve the quality of our service, particularly regarding the preparation and quality of our breakfast. We hope to welcome you again when you visit Surabaya. Sincerely, Supriyanto, General Manager