Swiss-Belresort Belitung

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Overall Ratings & Reviews Swiss-Belresort Belitung

Traveloka (1,129)
Other sources (20)
8.7
Very Good
From 1,129 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Swiss-Belresort Belitung
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Ambiance (47)
Bedroom (46)
Room Space (45)
Staff Friendliness (42)
Family Friendly (36)
Bathroom (36)
Surroundings (35)
Hotel Area (33)
Variety (32)
Taste (31)
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Traveler Reviews Swiss-Belresort Belitung

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20
40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 5 day(s) ago
The location is perfect, but the sunset view is obscured by large trees. Overall, it's cool and attractive. Thanks, Swiss-Belhotel.
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D***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 day(s) ago
Very standard place, the food also average and the room not really clean at all. So much needs to be improved.
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S***h
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
Responsive staff. Grab is difficult, so you have to rent a car.
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P***a
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
The location is strategic, the place is also nice.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are spacious, the breakfast is not very varied but tasty, and the hotel is located close to the harbor for island hopping, about 10 minutes away. There's an Indomaret in front of the hotel.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Beautiful view and ambiance, breakfast was ok, bedroom so cozy with amazing ocean view
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P***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
The room does not match the one ordered
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L***a
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
Stayed for 3 days vacation here, very nice sea view, clean room and surrounding, friendly and helpful staff
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Billy H.
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Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
If you search for a great beach in the north of the island and want to go island hopping, it's a great distance to those places, but contrary to this, it's 20 minutes distance from the city center (Tj. Pandan), so take it into your concern when making itineraries, guys. The hotel is nice, clean, and quiet. Staff are very friendly and accommodating. My room is huge and spacious, accommodating 3 adults and 2 kids under 10. The breakfast menu is quite varied, but the taste is not suitable to our tongue. Thanks Swissbel-Resort for our 4 days in Belitung.
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E***I
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The view is really beautiful
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H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good experience,nice vibesss👍👍
1 people find it helpful
Linda K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The facilities were modern and clean, and the room was spacious. The view of the ocean was phenomenal. The staff were helpful and accommodating. Food is a bit expensive but tastes good. The hotel has access to a beach by walking down a driveway, but it is not a swimmable beach. The pool is clean and lots of fun. We stayed with a baby, and the baby bed provided by the hotel was adequate and clean.
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G***t
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Leisure
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9.2
/10
Reviewed 13 week(s) ago
There were lots of ants on the bed, the toilet washer jet was leaking, and the washbasin was clogged. Since I stayed during Ramadan, there wasn't much of an iftar menu because there weren't many guests. The food was cold, and the butterfish tasted strange.
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A beachfront hotel with beautiful views, only at night when the sea breeze can be heard. The rooms are comfortable and very family-friendly. Breakfast offers a view of the beach in the morning, with direct views of the coastline.
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N***i
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
Everything is good, in terms of service, room comfort, facilities, delicious food and most importantly, the natural view from the room balcony is really great.
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1 people find it helpful
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Liza J.
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Moved from Santika here because Nuari is closer to the city and the harbor to cross to Lengkuas Island, booked a room with a bed that can accommodate 2 grown children. The first day the room was hot because the exhaust near the AC was on so the cold air was pulled in. Finally complained to the receptionist. They fixed it and if you still feel hot, offered to move rooms. But after the exhaust was turned off, it was safe. Because the position of the room that was facing was all glass, maybe... need to consider redesigning next time
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2 people find it helpful
r***e
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Leisure
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6.6
/10
Reviewed 21 week(s) ago
The staff were friendly and responsive, but perhaps the management and controls needed improvement. The beach in front of the hotel was very dirty. The room we stayed in had damp walls and a leak. The hotel engineer offered to change rooms to the receptionist, but we chose to stay because we only had one night left. On the third day of our stay, when we wanted breakfast, the security guard said our room wasn't included in the breakfast list. I asked to double-check, but instead, they came again to confirm that breakfast was only for two people, even though I had already paid for an extra bed. I wanted to check the system, but the security guard just guessed and watched us eat. Uneasy, I finally took the initiative to go to the receptionist and ask the security guard to explain. They did apologize. But in the future, please take the initiative to check and coordinate with relevant colleagues. On the last night of our stay, we only received one bath towel, which was supposed to be three. I called housekeeping, who delivered it, and apologized. The hotel staff was responsive and apologized. But it's annoying and troublesome. Hopefully, the service, maintenance, and cleanliness will improve in the future.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your detailed review and feedback. We appreciate your honesty and admire the friendliness and promptness of our staff. We sincerely apologize for the inconveniences you experienced during your stay. From the condition of the beach in front of the hotel, the humidity and leaks in the room, to the coordination issues regarding breakfast, extra beds, and towels, these problems did not reflect the standard of service and comfort we should provide. We value your feedback regarding management, control, interdepartmental coordination, and staff initiative, and have forwarded it to the relevant team for evaluation and future improvement. We regret that, despite each issue being promptly resolved and apologies offered by the staff, your stay was still inconvenient and lacked a smooth experience. Thank you for your compliments. We are committed to improving our service, building maintenance, and cleanliness of our hotel grounds to provide a better experience for our guests in the future. Sincerely, Swiss-Belresort Belitung
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o***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
I will come back to stay here, directly view the Lengkuas Island Tower. Recommended to come here in June and July when it's summer. Pool view, delicious food, variety. Thanx
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3 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for your review and feedback. We are delighted to learn that you plan to return and enjoy the view from the Isolung Island Tower, one of our main attractions. Thank you for your comments on your visit during June-July and your appreciation for the pool view and the variety of food we offer. Your review means a lot to us and encourages us to maintain and improve the quality of our service. We hope to welcome you back to Swiss-Belresort Belitung again. Sincerely, Swiss-Belresort Belitung
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Yuni a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The service and atmosphere are great
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for your short but positive review. We are delighted to hear that you enjoyed the service and atmosphere at Swiss-Belresort Belitung. We hope to welcome you back again soon. Sincerely, Swiss-Belresort Belitung
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Khairunnas R. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Amazing, will be back again, love the scenery
1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, Thank you for your amazing review. We’re delighted to hear that you loved the scenery and had a wonderful stay with us. Your kind words truly mean a lot to our team. We look forward to welcoming you back again to Swiss-Belresort Belitung. Warm regards, Swiss-Belresort Belitung
Number of reviews per page
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