7.6
Pleasant
From 94 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.6

Meal

7.3

Location

7.8

Service and Facilites

7.5

People often mention about Thang Long Hotel Hanoi
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Distance to City Center (3)
Staff Friendliness (3)
Room Space (3)
Hotel Area (3)
Wifi (2)
Check-in/out Time (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Surroundings (1)
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Traveler Reviews Thang Long Hotel Hanoi

Number of reviews per page
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Customer reviews
C***g
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9.3
/10
Reviewed 2 week(s) ago
ok, not bad at all to be honest
1 people find it helpful
N***n
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Business
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8.2
/10
Reviewed 16 week(s) ago
near the city supermarket, convenient for shopping😅
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1 people find it helpful
N***n
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5.0
/10
Reviewed 24 week(s) ago
Worst hotel ever. Booked 5 nights but only stayed 1 night. The rest was gone. Disgusted with traveloka. No vendor screening at all. Terrible.
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2 people find it helpful
K***u
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Business
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9.4
/10
Reviewed 36 week(s) ago
Moderately spacious room, suitable for 2 people
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2 people find it helpful
Anh D.
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8.6
/10
Reviewed 70 week(s) ago
Phòng hơi cũ nhưng phù hợp với giá tiền, khách sạn cạnh đường tàu nên hơi ồn, điều hòa rất yếu không mát quạt cũng rất yếu
5 people find it helpful
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PHAM T. C. N.
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6.2
/10
Reviewed 71 week(s) ago
Mình hỏi chỗ quầy lễ tân checkin sớm 1 tiếng được không vì tối 22h30 mình trả phòng rồi. Thì bạn ns sớm thì thu 50k , mình lại bảo tối mình trả sớm chứ không phải trưa mai mới trả sao lại phụ thu ghê vậy, bạn hỏi không qua đêm à thì mình ns không 23h phải lên xe rồi, bạn ok đưa chìa khoá cho mình. Thế nhưng tối check out 1 bạn khác phụ thu 50k, mình mới giải trình như lúc trưa, bạn không chịu vì ca trước dặn như vậy... vấn đề ở đây 50k không là bao nhiêu nhưng cái cách phục vụ của khách sạn sao lằng ằng thế?? Tuy bạn ca trước ở trong phòng nhưng bạn trực không chịu hỏi lại 1 lần nữa! Sao vậy ạ???
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16 people find it helpful
VU DINH T.
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6.0
/10
Reviewed 71 week(s) ago
Đây là nhà nghỉ, không phải khách sạn. không có dịch vụ dọn vệ sinh
3 people find it helpful
phan n. t. n.
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4.8
/10
Reviewed 79 week(s) ago
Nhân viên quên đưa cccd. Tôi phải từ sân bay quay về lại khách sạn để lấy. Một kì nghỉ Ha Nội quá tệ
3 people find it helpful
mai d. t.
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9.7
/10
Reviewed 93 week(s) ago
The room is small but fully equipped and clean. It's very convenient on Giai Phong street😁
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8 people find it helpful
anhnguyen
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8.5
/10
Reviewed 98 week(s) ago
The hotel is a bit old, the price is reasonable. Easy to take all kinds of vehicles: Taxi, grab, bus.... Not many restaurants around
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3 people find it helpful
Tuyen T.
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9.7
/10
Reviewed 102 week(s) ago
The toilet is a bit dirty, but the cheap price is acceptable
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3 people find it helpful
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TRAN D. M.
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8.3
/10
Reviewed 111 week(s) ago
The hotel is old, the reception is stiff and always ready to charge extra fees. However, the price is good and close to the center, convenient for travel.
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2 people find it helpful
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DANG V. D.
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5.5
/10
Reviewed 123 week(s) ago
Lack of bathroom amenities such as shampoo, shower gel, toothpaste
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3 people find it helpful
Do Hanh dung
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9.7
/10
Reviewed 133 week(s) ago
Good hotel, reasonable for the price
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7 people find it helpful
Du Le
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6.2
/10
Reviewed 137 week(s) ago
Phòng đúng với hình chụp và phù hợp với mức giá. Phòng cũ, không quá sạch sẽ. Phòng mình ở phía mặt đường không được cách âm nên rất ồn, tối không ngủ được. Với mức giá đấy thì không kì vọng quá nhiều
8 people find it helpful
Hoàng V. M.
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6.5
/10
Reviewed 165 week(s) ago
The air conditioning system is too bad, the water is very weak
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6 people find it helpful
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Nguyen H. N.
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6.3
/10
Reviewed 229 week(s) ago
1 bit old room but the staff is enthusiastic
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7 people find it helpful
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Nguyen T. G. T.
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Romantic
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5.4
/10
Reviewed 297 week(s) ago
The hotel is very old. Smell and dirty
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4 people find it helpful
Nam N.
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Backpacking
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8.5
/10
Reviewed 301 week(s) ago
Suitable for overnight and moving needs, does not require sophisticated facilities
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5 people find it helpful
Nga Nga
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5.7
/10
Reviewed 305 week(s) ago
sanitary equipment, broken air condition, room windows cannot be closed. slightly dirty room
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3 people find it helpful
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