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Traveloka (40)

Other sources (9)

8.4

Very Good

From 40 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.4

Meal

8.2

Location

8.8

Service and Facilites

8.4

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Traveler Reviews Interstella Hotel Dalat

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Customer reviews

L***e

Staycation

10.0

/10

Reviewed 58 week(s) ago

Staff are very friendly and enthusiastic. Great experience.

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Nguyen T. T.

Staycation

8.8

/10

Reviewed 67 week(s) ago

Temporary hotel. The breakfast food is a bit limited and not as varied. The room still smells. Near the center

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ĐH

Đinh H. T.

5.9

/10

Reviewed 85 week(s) ago

Vâng, thực đơn sáng khá nghèo nàn, hành lang rất ồn cộng với việc cách âm kém. Tuy nhiên sự kém nhiệt tình tại reception gây nhiều thất vọng.

1 people find it helpful

Hoang G.

9.4

/10

Reviewed 147 week(s) ago

Phòng rộng rãi, khách sạn gần chợ tiện di chuyển.

2 people find it helpful

Tran Thi Dieu Hien

9.7

/10

Reviewed 148 week(s) ago

Mọi thứ đều ổn với khách sạn 3 sao. Mình hoàn toàn hài lòng.

2 people find it helpful

Vu Kim N.

9.7

/10

Reviewed 151 week(s) ago

Phòng sạch sẽ, giá cả hợp lý. Vị trí trung tâm. Nhân viên thân thiện. Dịch vụ tốt.

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Tran Q. H.

9.7

/10

Reviewed 160 week(s) ago

Khách sạn ngay trung tâm, nv bãi xe nhiệt tình, chu đáo, cất xe và lấy xe cho khách rất tiện và chuyên nghiệp

1 people find it helpful

Trinh N. A.

10.0

/10

Reviewed 164 week(s) ago

Mình đến sớm hơn dự kiến qua khách sạn gửi đồ thấy nhân viên khá thân thiện. Gia đình mình gửi đồ xong đi tới vài điểm vui chơi ăn uống đúng giờ quay lại check in phòng. Phòng rộng, sạch sẽ và còn rất mới chỉ có 1 điểm nhỏ mình chưa ưng lắm là phòng cách âm chưa được tốt mọi thứ còn lại thì rất ok 😘

2 people find it helpful

Thi N. N. T.

8.5

/10

Reviewed 170 week(s) ago

The front desk ladies are very cute and enthusiastic, the room is clean and nice and it's also near delicious restaurants

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1 people find it helpful

Huynh T. H.

6.2

/10

Reviewed 176 week(s) ago

The hotel is ok. But the laundry service is bad. The baby vomited wool coat, sent the front desk to do laundry. The results are still bad

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1 people find it helpful

Accommodation's Reply

06 Jun 2022

Interstella Hotel thanks for your comments, Ms. Hien. The hotel will send feedback to relevant departments to further improve service quality. Interstella Hotel always wants to bring customers the best service and the hotel feels very sorry for the incident that you encountered. Interstella will try to improve the service quality more and hope that next time you come back, you will feel the change of the hotel. Thank you very much and have a nice day.

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Nguyen T. K.

9.7

/10

Reviewed 178 week(s) ago

The hotel room is clean, the staff is enthusiastic and friendly, walking distance to the night market and to the new check-in points is quite close. However, the bathroom window faces the common hallway, the wooden sliding door has no glass so the soundproofing is poor. The noise from other rooms can be heard clearly. Breakfast has few dishes. The room is cleaned every day. Overall, I am quite satisfied.

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3 people find it helpful

Pham Van Huong

9.7

/10

Reviewed 183 week(s) ago

Ok. Nhân viên thân thiện. Phòng ốc sạch. Buffet sáng ít món quá.

2 people find it helpful

Pham T. M. T.

9.4

/10

Reviewed 185 week(s) ago

clean hotel. Enthusiastic hospital staff. will come back next time

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3 people find it helpful

THANH N.

9.7

/10

Reviewed 187 week(s) ago

Great, staff is very supportive. I forgot something, the customer called immediately. Thank you very much

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2 people find it helpful

Nguyen H. H. S.

8.8

/10

Reviewed 189 week(s) ago

The room is clean, but the soundproofing from the outside is a bit poor

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Thao T.

Family

9.7

/10

Reviewed 295 week(s) ago

Clean, polite, delicious breakfast

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3 people find it helpful

Doan T. M. T.

5.9

/10

Reviewed 304 week(s) ago

Large rooms, nice but extremely bad soundproofing. so I will not come back

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2 people find it helpful

Accommodation's Reply

07 Dec 2019

Dear Mr Thanh Doan! Interstella hotel thanks to the feedback of the British comments on the hotel beside Em. The hotel is very sorry for any inconvenience you have encountered during the last vacation. We will try our best to fix this problem to better serve you and your next customers. Hopefully, my side will welcome you in the future! Once again the hotel would like to thank you for your contributions.

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DIEP T. K.

9.1

/10

Reviewed 306 week(s) ago

Room is temporary, eat a few dishes, right in the center for convenient eating and transportation, cute protection. Million likes!

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1 people find it helpful

Accommodation's Reply

01 Dec 2019

Yes. I thank Mr Khoa for taking the time to review the hotel with me! I hope to receive you in the coming time :)

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Nguyen T. N. L.

Romantic

9.0

/10

Reviewed 306 week(s) ago

Newly built hotel, nice, location easy to find, convenient to travel. Friendly, enthusiastic staff. The only problem was that the hotel had poor soundproofing, I was in a closed room but outside, everyone could hear everything, the night in the next room made noise so I could not sleep. For the buffet breakfast, there are quite a few dishes and the food is not kept warm. But overall, I still feel satisfied here.

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1 people find it helpful

Accommodation's Reply

01 Dec 2019

I thank Ms. Ngoc Linh for taking the time to review the hotel with me! I am very sorry for any inconvenience you experienced during your stay at the hotel, I will try to overcome it to serve you and other customers better. Hoping that my party will welcome you in the upcoming occasions, once again Interstella Hotel would like to sincerely thank and pleased to welcome you!

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HOANG K. N.

Family

9.4

/10

Reviewed 311 week(s) ago

Staff friendly, enthusiastic, clean room. I am satisfied with Interstella's service. Will definitely come back.

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